Nithyakalyani Thayananthan, School of Media Studies & Information Technology
This project has received support from:
Project completion/publication date:
April 16, 2016
Working with Humber students and faculty, RHSP Consulting is developing a workforce-planning application called EasyFTE to service the telecom/contact centre industry, targeting business planners, analysts, and managers. EasyFTE will provide a cost- and user-friendly platform to calculate and understand high level FTE (full-time equivalent) staff requirements. To date, a team of Information Technology students has built a working beta version of the application, including account creation and authentication, responsive design, and analytics. The team will continue to build out the full application next year.