Information Hub for Humber's Online Digital SFQ
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As of fall 2018, all courses and programs (face-to-face, hybrid and online courses) will be receiving their Student Feedback Questionnaire in a digital format. Humber College (except for the University of Guelph-Humber) no longer uses paper-based forms to collect formal, end of semester, student feedback.
While the SFQ process is running, faculty are not able to see their results. However, faculty will get reminders to view their response rates. With this information, faculty can ramp up or tone down their manual reminders to students to fill out the SFQ. Faculty can anticipate receiving notification that their results are available during the third week of the following semester. Faculty will receive an email with a unique URL where they can view their final reports. See below for a sample of the email that you will receive after the end of the semester.
Search all of your mailboxes for an email from email@example.com or an email with the subject line that includes Humber Student Feedback Questionnaire.
Log in to your spam.humber.ca account and whitelist emails from firstname.lastname@example.org. You can search for these emails in your spam environment. Release them all and whitelist them.
Using the Focused tab feature built into the Office 365 Outlook mailbox, especially on your phone? Search through the other inbox as very often the email@example.com are being captured by the Other folder/tab.
Page 1: WelcomePage 2: Instructor SelectionPage 3: SFQ QuestionsPage 4: SFQ QuestionsPage 5: Instructor Personalized QuestionsPage 6: Completion
We recommend that you take some time in your class to explain the process and the importance of SFQs and use class time to deploy the SFQ to your students. To ensure students participate in the SFQ, we recommend that you ask your students to pull out their devices and then spend 15 minutes of class time to complete the SFQ. We also strongly encourage you to enable the SFQ in your Blackboard course site. The SFQ tool will be enabled, but hidden, by default in the Humber Blackboard Template. We encourage you to show (unhide) the SFQ tool in your Blackboard site. If the tool is not available in your Blackboard site, you can very easily and quickly add the tool to your Blackboard menu structure. Please visit the Tech Support page for instructions.
Nothing. The tool only works for students. When an instructor clicks on the tool, they will receive a message indicating that the SFQ is not available. This means it is not available to instructors only. Students will still have access.
Faculty will receive an email directly in their Humber email inbox encouraging them to create their personal questions, approximately 5-7 days before the SFQ is made available to students.
From: Student Feedback Questionnaire <firstname.lastname@example.org>
Subject: Humber Student Feedback Questionnaire (SFQ) Faculty Request – Create Your Additional Questions Today
Humber College is committed to ensuring the quality of its academic programs, its teaching and the learning experiences of its students. An important component of this is the regular evaluation of courses by students.
Humber College’s course evaluation framework (Student Feedback Questionnaire – SFQ) includes a set number of core institutional questions to appear on all evaluation forms. In addition, instructors are invited to create up to three additional questions for each of their courses.
Please click here to create up to three additional personalized questions.
Note: If you don’t have questions to add, simply SUBMIT without creating questions, or you will receive additional email reminders.
Please be sure to create your questions before the SFQ start date. Please check the following website to verify your SFQ start date – http://humber.ca/sfq/process/critical-dates
If you have any questions please contact the Survey Administrator at StudentFeedbackQuestionnaire@humber.ca.
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The expectation at Humber College is that our SFQ response rates reach 70%. Faculty are expected to track their digital SFQ response rates and encourage their students to let their voices be heard by filling out the SFQ.
See the sample “Review Your Response Rates Now” email below. This email will be sent to faculty once their SFQs have gone live.
From: Student Feedback Questionnaire <email@example.com>
Subject: Humber Student Feedback Questionnaire (SFQ) – Review Your Response Rates Now
Dear G. Raymond,
Instructors are invited to view their SFQ response rates.
Please click here to view response rates.
Your comments are highly valued and will assist the professor with this course.
What did you like about the course?
What would make this course a better learning experience?
Yes! Each faculty member has the opportunity to add three of their own Likert scale questions. You will receive an email indicating when to complete this task – this is voluntary. You typically have one week to complete the personalized questions. For more information regarding personalized questions, go to the Faculty Step-By-Step Tip Sheet for Digital SFQ.
This all depends on the start and end date of your course. We have set rules that allow for the SFQ to be deployed at approximately the 65% mark/stage of your course. SFQs are available for students for up to 3 weeks depending on the course. If you want a more specific date range, please see the Critical Dates. Once you get an email asking you to create personalized questions, this indicates that your SFQ is only a week away from deployment.
Reports will be made available to faculty via a unique URL after the close of the term (after the course end date).
For questions regarding personalizing your SFQ, analyzing your results, or for questions on how to integrate your feedback into practice, please contact Carol Appleby at Carol.Appleby@humber.ca.
For questions regarding the enabling of the Digital SFQ in Blackboard, the overall step-by-step process and additional technical support, please contact Mark Ihnat at Mark.Ihnat@humber.ca.
A series of email reminders are sent out to both instructors and students in order to effectively implement the new Student Feedback Questionnaire (SFQ) tool. Here is what the communication process (email reminders) will look like:
Toggle between the following three buttons to view the information for each topic.
Instructors will receive an initial email a few days prior to the actual launch of SFQ stating that they can access their courses’ surveys to add their own personalized questions. The content of the email will look similar to the following:
Instructors will also receive a couple of email reminders about adding personalized questions if they won’t save and submit surveys with or without personlized questions by the due date indicated in the intital email. The content of the reminder email messages will look similar to the following:
After the surveys will go live and students will start submitting surveys, you will receive an intital email stating to review response rate of student submissions. The content of the initial email will look similar to the following:
After the intital email to review the survey response rates, you will receive two additional email reminders about reviewing the response rates. The content of the email reminders will look similar to the following:
The students will receive an intitial email message stating to complete the survey a few weeks prior to the end of the courses they’re registered for. The content of the initital email will look similar to the following:
In addition to the initial email, students will also receive a couple of email reminders if they haven’t completed the SFQ for their courses. The content of the email reminders to students will look similar to the following:
You can enable the SFQ tool for your students through your Blackboard course(s) in addition to the automated email message students will receive past after the question personolization due date.
The Student feedback questionnaire (SFQ) will also be available to students from outside of Blackboard via direct email message to their preferred email address. Students will receive an email message with a direct link to the student feedback questionnaire past after the due date for question personalization. The content of the email message will looks similar to the following:
After you have received an email with a subject of “Humber Student Feedback Questionnaire (SFQ) – Please Create Your Additional Questions Today“, you can add a maximum of three personalized questions to your course’s student feedback questionnaire. There are two methods of adding personalized questions to the student feedback questionnaire. Toggle between the two tab options to view the step-by-step guide for the different methods :
Students will get numerous emails reminding them to fill out the SFQ by clicking a personalized URL. In addition, faculty are required to add the SFQ tool to their Blackboard sites. Go to http://www.humber.ca/bb91help/instructors/sfq.php to view the help file on how to “Enable the SFQ Tool in Blackboard”.
Every student at Humber College, receives an SFQ – it’s an opportunity to get/give feedback on the overall learning experience. All student responses are anonymous and confidential.