For questions regarding the SFQ, please fill out the form and someone will respond shortly.
For questions regarding the SFQ, please fill out the form and someone will respond shortly.
Digital Learning Specialist
Student Support Advisor
Student Support Advisor
For questions regarding personalizing your SFQ, analyzing your results, or for questions on how to integrate your feedback into practice, please contact Mark Ihnat at Mark.Ihnat@humber.ca.
For questions regarding the enabling of the Digital SFQ in Blackboard, the overall step-by-step process and additional technical support, please contact Mark Ihnat at Mark.Ihnat@humber.ca.
As of fall 2018, all courses and programs (face-to-face, hybrid and online courses) will be receiving their Student Feedback Questionnaire in a digital format. Humber College no longer uses paper-based forms to collect formal, end of semester, student feedback. We will be piloting digital SFQ’s with the University of Guelph-Humber for the Winter 2021 and Summer 2021 semesters.
Students will get numerous emails reminding them to fill out the SFQ by clicking a personalized URL. In addition, faculty are required to add the SFQ tool to their Blackboard sites. Go to the Faculty Blackboard Help website to view the help file on how to “Enable the SFQ Tool in Blackboard”.
What format was your course this semester? |
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Online-only |
Hybrid (elements of the course were delivered online and elements were delivered on campus) |
On-campus only |
What is your level of experience with online courses? |
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No prior experience (this is my first online course) |
Little experience (1-2 courses) |
Some experience (3-5 courses) |
A lot of experience (6+ courses) |
Which of the following learning activities (if any) were included in this course? (Check all that apply) |
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Live, online (i.e. ‘synchronous’) sessions with my instructor (e.g., virtual lectures, office hourse, Review sessions, etc.) |
Online self-directed learning activities (e.g., videos, podcasts, webinars, etc.) |
Opportunities to apply your knowledge through action or discussion (e.g., Simulation/role play/debate) |
Opportunities to give and receive ideas and/or feedback with classmates and the professor [e.g., Discussion boards, Padlet, Wikis, journals, polls, and/or blogs (audio/video/written)] |
Other (please describe) |
How helpful were these activities for your learning? | Extremely Helpful | Quite Helpful | Slightly Helpful | Not at All Helpful | Not Included |
---|---|---|---|---|---|
Live, online (i.e. ‘synchronous’) sessions with my instructor (e.g., virtual lectures, office hourse, Review sessions, etc.) | |||||
Online self-directed learning activities (e.g., videos, podcasts, webinars, etc.) | |||||
Opportunities to apply your knowledge through action or discussion (e.g., Simulation/role play/debate) | |||||
Opportunities to give and receive ideas and/or feedback with classmates and the professor [e.g., Discussion boards, Padlet, Wikis, journals, polls, and/or blogs (audio/video/written)] |
What forms of assessment did you complete in this course? (Check all that apply) |
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Tests and/or Quizzes |
Exams (Midterms or finals) |
Presentations (group or individual) |
Written papers (e.g., research reports, essays) |
Assignments involving the creation of Digital Media (e.g., podcasts/audio reports/video demonstrations/documentaries/infograph/concept-mapping) |
Other (please describe) |
Did you encounter any challenges with completing any of the above assessment items? If yes, please describe: |
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Rate the following statements on a scale from Strongly Agree to Strongly Disagree | Strongly Agree | Agree | Disagree | Strongly Disagree | Not Applicable |
---|---|---|---|---|---|
My course site was up to date and ready as of the start of the semester. | |||||
The learning activities (e.g., assignments, discussions, etc.) helped me think critically about the topics in the course. | |||||
There were opportunities for me to interact with my classmates |
Rate the following statements on a scale from Always to Never | Always | Almost Always | Rarely | Never | Not Applicable |
---|---|---|---|---|---|
The expectations for participation in the course were clearly explained. | |||||
The professor provided clear direction about how student work would be evaluated. | |||||
The professor provided me with useful feedback about my progress. | |||||
The professor responded to my course-related questions within 24 – 48 hours (except on weekends). | |||||
The professor returned assignments and tests within a 2-week period. | |||||
The professor responded to me with a professional tone. | |||||
The professor interacted with me and contributed to the experience in a manner that helped me learn. | |||||
The professor appropriately managed student behaviour/interaction within the course site. | |||||
The pace the professor set for completing the course was appropriate for me. |
Rate the following statements on a scale from Strongly Agree to Strongly Disagree | Strongly Agree | Agree | Disagree | Strongly Disagree | Not Applicable |
---|---|---|---|---|---|
Overall, the professor’s delivery of the course met my expectations. | |||||
Overall, the learning experience met my expectations. |
What did you like most about the course? |
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What would make this course a better learning experience? |
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Other comments you would like to share with your professor. |
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While the SFQ process is running, faculty are not able to see their results. However, faculty will get reminders to view their response rates. With this information, faculty can ramp up or tone down their manual reminders to students to fill out the SFQ. Faculty can anticipate receiving notification that their results are available during the third week of the following semester. Faculty will receive an email with a unique URL where they can view their final reports. See below for a sample of the email that you will receive after the end of the semester.
Search all of your mailboxes for an email from sfq@humber.bluera.com or an email with the subject line that includes Humber Student Feedback Questionnaire.
Log in to your spam.humber.ca account and whitelist emails from sfq@humber.bluera.com. You can search for these emails in your spam environment. Release them all and whitelist them.
Using the Focused tab feature built into the Office 365 Outlook mailbox, especially on your phone? Search through the other inbox as very often the sfq@humber.bluera.com are being captured by the Other folder/tab.
We recommend that you take some time in your class to explain the process and the importance of SFQs and use class time to deploy the SFQ to your students. To ensure students participate in the SFQ, we recommend that you ask your students to pull out their devices and then spend 15 minutes of class time to complete the SFQ. We also strongly encourage you to enable the SFQ in your Blackboard course site. The SFQ tool will be enabled, but hidden, by default in the Humber Blackboard Template. We encourage you to show (unhide) the SFQ tool in your Blackboard site. If the tool is not available in your Blackboard site, you can very easily and quickly add the tool to your Blackboard menu structure. Please visit the Tech Support page for instructions.
Faculty will receive an email directly in their Humber email inbox encouraging them to create their personal questions, approximately 5-7 days before the SFQ is made available to students.
From: Student Feedback Questionnaire <sfq@humber.bluera.com>
Subject: Humber Student Feedback Questionnaire (SFQ) Faculty Request – Create Your Additional Questions Today
Dear Mark,
Humber College is committed to ensuring the quality of its academic programs, its teaching and the learning experiences of its students. An important component of this is the regular evaluation of courses by students.
Humber College’s course evaluation framework (Student Feedback Questionnaire – SFQ) includes a set number of core institutional questions to appear on all evaluation forms. In addition, instructors are invited to create up to three additional questions for each of their courses.
Please click here to create up to three additional personalized questions.
Note: If you don’t have questions to add, simply SUBMIT without creating questions, or you will receive additional email reminders.
Please be sure to create your questions before the SFQ start date. Please check the following website to verify your SFQ start date – http://humber.ca/sfq/process/critical-dates
If you have any questions please contact the Survey Administrator at StudentFeedbackQuestionnaire@humber.ca.
Thank you.
Humber College ITAL
The expectation at Humber College is that our SFQ response rates reach 70%. Faculty are expected to track their digital SFQ response rates and encourage their students to let their voices be heard by filling out the SFQ.
See the sample “Review Your Response Rates Now” email below. This email will be sent to faculty once their SFQs have gone live.
From: Student Feedback Questionnaire <sfq@humber.bluera.com>
Subject: Humber Student Feedback Questionnaire (SFQ) – Review Your Response Rates Now
Dear G. Raymond,
Humber College is committed to ensuring the quality of its academic programs, its teaching and the learning experiences of its students. An important component of this is the regular evaluation of courses by students.
Instructors are invited to view their SFQ response rates.
Please click here to view response rates.
If you have any questions please contact the Survey Administrator at StudentFeedbackQuestionnaire@humber.ca.
Thank you.
Humber College ITAL
Strongly Agree | Agree | Disagree | Strongly Disagree | Not Applicable | |
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The professor was well prepared for each class/lab | |||||
The professor presented his/her materials in a clear manner. | |||||
The pace the professor set for the course was appropriate for me. | |||||
The professor helped me think critically about the topics in the course. | |||||
The professor used a variety of teaching methods (e.g., group work, multimedia, case studies, lecture, etc.) | |||||
The professor treated me with courtesy. | |||||
The professor provided clear explanation about how student work would be evaluated in the course. | |||||
The way the professor taught helped me learn. | |||||
The professor provided me with useful feedback about my progress. | |||||
The professor managed student classroom behaviour. | |||||
The professor motivated me to learn. | |||||
Always | Almost Always | Rarely | Never | Not Applicable | |
The professor responded to my course-related voice message(s) or email message(s) within 2 school days. | |||||
The professor returned assignments and tests within a 2-week period. | |||||
Greater than in Other Courses | The Same as in Other Courses | Less than in Other Courses | |||
Compared with other courses I have taken this semester, my effort in this course was… | |||||
Excellent | Above Average | Below Average | Poor | Not Applicable | |
Overall, the learning experience in this course was… | |||||
YOUR PROFESSOR’S QUESTIONS. Answer any additional questions provided by your professor using bubbles 16-18. | Strongly Agree | Agree | Disagree | Strongly Disagree | Not Applicable |
Professor Question 1 | |||||
Professor Question 2 | |||||
Professor Question 3 | |||||
COMMENTS
Your comments are highly valued and will assist the professor with this course. What did you like about the course? [OPEN ENDED] What would make this course a better learning experience? [OPEN ENDED] |
Strongly Agree | Agree | Disagree | Strongly Disagree | Not Applicable | |
---|---|---|---|---|---|
My course site was up to date and ready as of the start of the semester. | |||||
The learning materials were presented in a clear manner. | |||||
My course site was well organized and easy to navigate. | |||||
The learning activities (e.g. assignments, discussions etc.) helped me think critically about the topics in the course. | |||||
A variety of teaching methods (e.g. group work, multi-media, case studies, web links, etc) were used in the course. | |||||
There were opportunities for me to actively participate in the course as a learning partner. | |||||
Always | Almost Always | Rarely | Never | Not Applicable | |
The pace the professor set for completing the course was appropriate for me. | |||||
The professor appropriately managed student behaviour/interaction within the course site. | |||||
The professor returned assignments and tests within a 2-week period. | |||||
The professor responded to me with a courteous tone and professionalism. | |||||
The professor provided clear direction about how student work would be evaluated. | |||||
The professor interacted with me and contributed to the experience in a manner that helped me learn. | |||||
The professor provided me with useful feedback about my progress. | |||||
The professor responded to my course-related questions within 24 – 48 hours (except on weekends). | |||||
Excellent | Above Average | Below Average | Poor | Not Applicable | |
Overall, the professor’s performance was… | |||||
Open Ended | |||||
Other comments you would like to share with your professor. | |||||
Greater | The Same | Less | Not Applicable | ||
Compared with other courses I have taken, my effort in this course was… | |||||
Excellent | Above Average | Below Average | Poor | Not Applicable | |
Overall, the learning experience in the course was… | |||||
Overall, the quality of the course was… | |||||
Open Ended | |||||
What did you like most about the course? | |||||
What would make this course a better learning experience? | |||||
Strongly Agree | Agree | Disagree | Strongly Disagree | Not Applicable | |
Professor Question 1 | |||||
Professor Question 2 | |||||
Professor Question 3 |
Yes! Each faculty member has the opportunity to add three of their own Likert scale questions. You will receive an email indicating when to complete this task – this is voluntary. You typically have one week to complete the personalized questions. For more information regarding personalized questions, go to the Faculty Step-By-Step Tip Sheet for Digital SFQ.
This all depends on the start and end date of your course. We have set rules that allow for the SFQ to be deployed at approximately the 65% mark/stage of your course. SFQs are available for students for up to 3 weeks depending on the course. If you want a more specific date range, please see the Critical Dates. Once you get an email asking you to create personalized questions, this indicates that your SFQ is only a week away from deployment.
Reports will be made available to faculty via a unique URL after the close of the term (after the course end date).
A series of email reminders are sent out to both instructors and students in order to effectively implement the new Student Feedback Questionnaire (SFQ) tool. Here is what the communication process (email reminders) will look like:
Toggle between the following three buttons to view the information for each topic.
Instructors will receive an initial email a few days prior to the actual launch of SFQ stating that they can access their courses’ surveys to add their own personalized questions. The content of the email will look similar to the following:
Instructors will also receive a couple of email reminders about adding personalized questions if they won’t save and submit surveys with or without personlized questions by the due date indicated in the intital email. The content of the reminder email messages will look similar to the following:
After the surveys will go live and students will start submitting surveys, you will receive an intital email stating to review response rate of student submissions. The content of the initial email will look similar to the following:
After the intital email to review the survey response rates, you will receive two additional email reminders about reviewing the response rates. The content of the email reminders will look similar to the following:
The students will receive an intitial email message stating to complete the survey a few weeks prior to the end of the courses they’re registered for. The content of the initital email will look similar to the following:
In addition to the initial email, students will also receive a couple of email reminders if they haven’t completed the SFQ for their courses. The content of the email reminders to students will look similar to the following:
You can enable the SFQ tool for your students through your Blackboard course(s) in addition to the automated email message students will receive past after the question personolization due date.
The Student feedback questionnaire (SFQ) will also be available to students from outside of Blackboard via direct email message to their preferred email address. Students will receive an email message with a direct link to the student feedback questionnaire past after the due date for question personalization. The content of the email message will looks similar to the following:
After you have received an email with a subject of “Humber Student Feedback Questionnaire (SFQ) – Please Create Your Additional Questions Today“, you can add a maximum of three personalized questions to your course’s student feedback questionnaire. There are two methods of adding personalized questions to the student feedback questionnaire. Toggle between the two tab options to view the step-by-step guide for the different methods :
Every student at Humber College, receives an SFQ – it’s an opportunity to get/give feedback on the overall learning experience. All student responses are anonymous and confidential.