Course Code: ITSA 5502
Academic Year: 2025-2026
This course provides an in-depth examination of enterprise systems management and optimization, focusing on strategies to enhance organizational efficiency and effectiveness through the use of integrated technology solutions. Students will explore the principles of enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM), gaining practical insights into how these systems can be managed and optimized. Through case studies, hands-on projects, and collaborative discussions, participants will develop the skills needed to implement best practices in enterprise systems management.