Introduction to Quality

Course Code: QAMM 5001

Academic Year: 2025-2026

This introductory course provides a comprehensive overview of quality principles and practices within the manufacturing sector. Students will explore the critical role of quality in enhancing product reliability, customer satisfaction, and operational efficiency. The curriculum covers fundamental concepts such as quality assurance, quality control, and continuous improvement methodologies, including Six Sigma and Total Quality Management (TQM). Participants will learn about the tools and techniques used to measure and improve quality, including statistical process control (SPC) and root cause analysis. Real-world case studies will illustrate successful quality management strategies, while interactive discussions and hands-on activities will reinforce learning. By the end of the course, students will have a solid foundation in quality concepts and be prepared to contribute to quality improvement initiatives in manufacturing environments.