Course Code: SCM 5004
Academic Year: 2025-2026
It is estimated that, on average, 50 per cent of a company's revenue is spent by the purchasing function. As a result, purchasing activities have a high impact on overall profitability. The quality, cost and value of purchased goods and services directly influence a company's overall success as measured by customer satisfaction, brand loyalty, competitiveness and profitability. This course examines all aspects of developing and maintaining effective purchasing relationships to address long-term beneficial supplier management. It connects the purchasing process to the broader concept of supply chain management.