FAQs - Custodial Services

My office isn’t being cleaned, what can I do?

Office cleaning is mostly conducted at night by our custodial contractor, so you may not see them working. Our cleaning contract specifies that office garbage cans should be emptied twice a week and offices should be spot vacuumed once a week. If you don’t think this is happening, please submit a service request. We will discuss the situation with the contractor and respond to your concerns.

Do the custodians clean every night?

Yes, our custodians do clean every night but they perform different functions each evening. Visit our Custodial Services: Cleaning Schedule page for more details.