archives

The IL Support Centre is currently receiving a number of tickets regarding issues impacting the visibility of assets in Blackboard Ultra courses with HTML and specialized builds with images and style sheets. This has been escalated to our tier three support and is under investigation. An update will be provided as soon as possible.

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Known Bug: SafeAssign Cannot Process the Originality Report of a Submitted PDF File Due to a recent known bug in the SafeAssign tool, it cannot process the originality report of a submitted PDF file. Instead, the following message is displayed: “SafeAssign couldn’t process the files listed below. Select a file in the list to learn […]

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Known Bugs with the Rubrics tool We have recently discovered a few bugs in the Rubrics tool where: Individual criterion feedback randomly disappears or may not be visible to students Percents Instead of Scores are Shown in Rubric Under Student’s Attempt Individual criterion feedback scores may disappear Blackboard is aware of the issue and is […]

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Before the next term begins Blackboard has shared some best practices. Discover best practices for instructors shared by Blackboard Learn experts and leading higher education institutions around the globe. Please see Blackboard Ultra Best Practices for Instructors for more details.

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The July 2022 release is robust with features in four areas: assessment and grading; richer course and content design. They include: Select a points overall grade calculation Download grade history Edit the points a student earns on an assessment question Copy question banks Convert Blank Pages in Original Course View to Documents in Ultra Course […]

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10 June 2022 — Blackboard Purge — ALL Sites up to and Including Winter 2021 A reminder of the next scheduled deletion of all old BB sites up to and including Winter 2021. When: June 10, 2022 What will be purged: All Winter 2021 Courses including all DEV/DEVU/SBX/SBXU/MSTR Courses generated on and before April 18th, 2021. […]

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There have been a number of incidents where the feedback that instructors have provided to students on assessments (ex. Assignments) has been completely lost and unable to be retrieved. This is a software defect in Blackboard which we have escalated to the Blackboard team for them to resolve. As midterms and finals will be approaching […]

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We have discovered a new bug when using the Panopto Portal in Blackboard Ultra in the Firefox browser, the browser does not fully load the portal. Please see the below screenshot. This impacts employees and students as they cannot use the Panopto portal to view or create Panopto videos. We recommend using Google Chrome to […]

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The new update with Blackboard Ultra now allows for instructors and students to author and share computer code in the Content Editor using a new Code Snippet tool. The Content Editor identifies eleven programming syntaxes: Python Java JavaScript Kotlin R PHP Go C Swift C# HTML For more details regarding this new update, please see […]

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The new update with Blackboard Ultra allows for instructors to decide when assessment results become available to students. Instructors now have the ability to hide the test results and also the test questions. For more details regarding this new update, please see Blackboard’s resource: Student Feedback Display Controls   

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