What is Proctortrack?
Innovative Learning recommends using this tool only in high stakes assessments due to the cost associated with using this tool.
Proctortrack is a remote proctoring tool that leverages automation and AI to provide proctoring in online testing environments. It sits as a layer on top of your LMS, allowing you to carry out your normal activity in the LMS, while offering an additional layer for your exams that allows you to ensure the integrity of an online examination and assessment process, especially in programs with external accreditation bodies, or to verify the identity of the student taking an exam. Because all proctoring data is assessed by individual instructors, decisions about academic integrity ultimately remain in the hands of you, the educators.
Learn more about Proctortrack here:
This tool also uses multiple devices and cameras which students must agree to use before starting their assessment.
The use of this Blackboard tool needs to be approved by your department and/or faculty. Costs of about $12-19USD per student per 1 hour exam go directly to the department and/or faculty using the tool.
Once the Associate Dean agrees with the addition of Proctortrack to the courses requested, CRNs can be submitted to the Innovative Learning Support Centre team to have courses approved for use of ProctorTrack.
The approval process for the Innovative Learning Support Centre may take 1-2 days during busy periods, like at startup, midterms or before final assessments.
Where can I find Support for ProctorTrack?
Instructors can learn more about ProctorTrack by going through this Instructor Support Guide. If students encounter a technical problem during a test, they should first speak with the proctor/instructor for help via a chat that is available at any time during the exam. If the proctor or instructor is unable to address the issue, the student is directed to the ProctorTrack technical support team by chat, phone, or email.
There is also a Humber DIY Student Guide, as well as a Humber DIY Learner Guide for using ProctorTrack for the first time that could be beneficial for instructors and students to review before their ProctorTrack test.
Need support? Contact the Innovative Learning Support Centre. We are here to help!