Known Bug: SafeAssign Cannot Process the Originality Report of a Submitted PDF File
Due to a recent known bug in the SafeAssign tool, it cannot process the originality report of a submitted PDF file. Instead, the following message is displayed: “SafeAssign couldn’t process the files listed below. Select a file in the list to learn more.”
Blackboard is working on a fix.
It’s recommended to use Word files instead of PDF while a fix is being developed to patch this bug.