Contact Unsuccessful Candidate

Lesson for full-time recruitment process

If required – follow the steps outlined below to contact unsuccessful candidate.


1. Sign in to the HRMS using your single sign-on ID and password.

2. Click ‘Talent Acquisition’.

3. Click ‘Recruitment’.

4. Click ‘Requisitions’.

5. Type in the name of the requisition in the ‘Requisition Title’ field.

Note: Quick Filters can be used to complete an advanced search.

– Use the filtering options on the left side of screen to filter requisitions.

– Requisitions can be filtered by ownership, status (active/inactive, draft, pending, open, etc.), primary location, job field, and requisition title.

6. Click ‘Enter’.

7. Click the number to the left of the requisition title to display the list of applicants.

8. Click the check-box beside the names of the external candidates who were interviewed but not selected.

9. Click ‘More Actions’.

10. Select ‘Send Correspondence’.

11. Select ‘From Template’.

12. Click ‘Next’.

13. Click ‘Select’ next to the correspondence titled “Interview – Candidate is Unsuccessful”.

14. Click ‘Select Template’.

15. Review the message and ensure it is complete.

16. Click ‘Send’.