Upload a Certificate/Badge of Completion
Welcome to the How-To Guide for LEARN!
In this guide, we’ll walk you through the step-by-step process of how to upload a certificate or badge of completion for courses in LEARN.

Steps
1. Access LEARN
Sign in to the HRMS using your single sign-on ID and password and then click on the ‘LEARN’ icon.
2. Select the Course You Wish to Upload a Certificate or Badge for.
On the ‘My Learning’ tab, find and select the course that you wish to upload the completion certificate/badge for.
3. Uploading Your Completion Badge/Certificate.
3.1 On the course page, scroll down to the “Additional Info” section. Click on the “View More Details” button.
Note: For courses that you have already completed, you will need to complete the following steps for this section to appear:
Click the “Actions” dropdown and then on “View Enrolment” from the dropdown menu.
3.2 A new window will pop up. Under the “Enrolment Details” section, either click to select, or drag and drop your completion certificates to upload them.
4. Upload Complete.
Once the file(s) are successfully uploaded, they will show up as an attachment for your records and your manager to review.
Tips & Best Practices
LEARN provides completion certificates for courses created within the system. However, for courses offered by external providers (LinkedIn Learning, Microsoft Learning, etc.), it’s important to save any certificates or badges you receive as proof of completion. Since these are managed outside of LEARN, you’ll need to upload them into the system to confirm you’ve completed the course.
Troubleshooting
If you are accessing the HRMS for the first time, you might encounter authentication errors. It is essential to confirm the accuracy of your credentials and permissions for the service connection.
Issue: Authentication error when accessing the HRMS.
Solution: Double-check the entered credentials and ensure that the permissions for the service connection are accurate. Seek guidance from your manager or contact the HR Support Centre.
Issue: Unable to access specific features or resources within the HRMS.
Solution: Review the permissions assigned to your account and contact the HR Support Centre for assistance.