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Emergency Telecommunications


Ontario College Certificate


Program Code: ET011

Campus: North

Length: 1 semester starting in September

Begin a fast-paced, rewarding career as the vital link between those who call 911 for help and the agencies that provide assistance. Your unique skills will make you an attractive candidate for non-emergency services such as large trucking companies, alarm security and monitoring companies, and other inbound call centres.

Our program gives you the skills to work in an emergency communication centre linking the public to police, fire or ambulance services. You may work as a:

  • dispatcher
  • call facilitator 
  • emergency telecommunicator

Supported by and designed in consultation with police, fire and emergency medical services (ambulance services), this program will provide you with a solid foundation in call management, orientation to pre-hospital care, crisis intervention and professional issues, equipment/lab operations and systems management and professional communications.

You will have the opportunity to visit an emergency telecommunications centre in the Greater Toronto Area (GTA). This opportunity provides you with an in-depth view of the skills and knowledge required to be an emergency communicator. 

Work Placement

Students will prepare a Field Observation Report within an emergency telecommunications centre in the Greater Toronto Area (GTA). This observation gives students the opportunity for an in-depth view of the skills and knowledge required for the position of an emergency communicator. Because this field involves shift work, practical experience could take place evenings, weekends or nights at a variety of locations.

Courses

Current students, please make sure to review your MyHumber Academic Progress report to confirm which courses you should register into for your Fall semester. Courses with in-person requirements will likely also have online components. Humber may need to change plans for in-person learning, subject to government and public health directives and/or additional health and safety considerations.

Admission Requirements

Applicants must meet all the requirements below in order to meet minimum program eligibility. Meeting minimum eligibility requirements does not guarantee an offer of admission. Admission decisions will be available via MyHumber, or by email and mail. Admission decisions will not be released by phone.

Admission selection is based on the following 3 requirements:

  • .

    Academic

    To be eligible for admission, you must possess the following:

    • Ontario Secondary School Diploma (OSSD) or equivalent including these required courses:
      • Grade 12 English (ENG4C or ENG4U or equivalent)
      • Three Grade 11 or Grade 12 C, M or U courses in addition to those listed above

    or

    or

    Mature Applicants

    Diplomas and Certificates

    An applicant is considered a mature applicant if they have not completed secondary school or other postsecondary school, and will be 19 or older as of the first day of classes. Humber will invite you for testing to demonstrate that you meet program eligibility.

    Degrees

    An applicant is considered a mature applicant if they have not completed secondary school or attended postsecondary studies, and will be 21 or older as of the first day of classes. Mature applicants for degree programs will be required to meet course requirements at the U/M level or equivalent.

    College Transfer Applicants

    Diplomas and Certificates

    An applicant is considered a college transfer applicant if they have completed some or all of a college-level credential. Humber may use a combination of secondary school and/or college courses and grades to determine program eligibility.

    Degrees

    An applicant is considered a college transfer applicant if they have completed some or all of a college-level credential. Humber may use a combination of secondary school and/or college courses and grades to determine program eligibility. Applicants must have an overall minimum grade point average (GPA) of 65 per cent in the program. Applicants are required to disclose and provide academic transcripts for all course work completed at the postsecondary level.

    University Transfer Applicants

    Diplomas and Certificates

    An applicant is considered a university transfer applicant if they have completed some or all of a university-level credential. Humber may use a combination of secondary school and/or university courses and grades to determine program eligibility.

    Degrees

    An applicant is considered a university transfer applicant if they have completed some or all of a university-level credential. Humber may use a combination of secondary school and/or university courses and grades to determine program eligibility. Applicants are required to disclose and provide academic transcripts for all course work completed at the postsecondary level.

  • .

    English Language Proficiency

    All applicants whose first language is not English must meet Humber’s English Language Proficiency Policy.

  • .

    International Credit Evaluation

    Canadian citizens or permanent residents with international education are required to provide a WES or ICAS evaluation.

How to Apply

Applications are made through ontariocolleges.ca. See program page for details.

International Academic Equivalency

Admission equivalencies for Humber depend on your country of study. Please see admission requirements on the program page to enter your location.

Post-Admission Requirements

Once you have been accepted, and have confirmed your offer, you may need to complete a further set of requirements related to your program (Post-Admission Requirements).

Standard First Aid with CPR-C

Once accepted into the program and prior to the start of classes, you must complete the following requirement:

Fees

The 2020-2021 fee for one semester is:

  • domestic: $1,870.32
  • international: $1,870.32

Fees are subject to change.

Domestic Fees by Semester

Semester 1 Original 2020-2021 Fees Updated Fall 2020 Fees
Tuition $1,351.41 $1,351.41
Compulsory Ancillary Fee $434.91 $319.30
Compulsory Student Union Fee $64.00 $60.25
Optional Student Union Fee $20.00 $0.00
Program Ancillary Fee $0.00 $0.00
Co-op/Placement $0.00 $0.00
Total $1,870.32 $1,730.96

International Fees by Semester

Semester 1 Original 2020-2021 Fees Updated Fall 2020 Fees
Tuition $1,351.41 $1,351.41
Compulsory Ancillary Fee $434.91 $319.30
Compulsory Student Union Fee $64.00 $60.25
Optional Student Union Fee $20.00 $0.00
Program Ancillary Fee $0.00 $0.00
Co-op/Placement $0.00 $0.00
Total $1,870.32 $1,730.96

*Plus Mandatory Health Insurance fee once per academic year: Fall start - $420 Winter start - $280 Summer start - $140

Equipment & Device Requirements

Semester 1

Details and Specifications Minimum Specifications Recommended Specifications
Processor Intel i5-8300H Intel i5-8300H
OS Windows 10 Windows 10
Memory 8GB of RAM 8GB of RAM
Storage 256GB 256GB
Monitor Laptop Laptop
Other Built-in microphone and webcam, Software: Adobe creative and Microsoft office Suite Built-in microphone and webcam, Software: Adobe creative and Microsoft office Suite

Additional Costs

$300 – textbooks, supplies

Pathways

Humber offers a number of transfer options and pathway opportunities. Visit humber.ca/transferoptions or refer to the program page.

Contact Information

Program Specific Questions

Gord J. Gilmour, program advisor
416.675.6622 ext. 5328
gord.gilmour@humber.ca

Admissions Questions

Domestic Students

416-675-5000
enquiry@humber.ca

International Students

Contact the International Centre

international.humber.ca/contact

1-416-675-5067

Every attempt is made to ensure that information contained on this website is current and accurate. Humber reserves the right to correct any error or omission, modify or cancel any course, program, fee, timetable or campus location at any time without prior notice or liability to users or any other Person.

On October 21, 2019, the Provincial Government of Ontario announced the renaming of the Ministry of Training, Colleges and Universities (MTCU) to the Ministry of Colleges and Universities (MCU). Both names may appear on this website.

Select information only is included in this printable PDF. For complete program details, refer to humber.ca/programs.

Print/Download Date: August 4, 2020