Reset Your Password with SSPR

Only available to learners who have pre-registered for Self-Service Password Reset.

  1. If you have forgotten your password or locked yourself out of your account, click Forgot password? when prompted to login to your account.

screenshot of sign in

  1. In the Email or Username field, enter your real estate program user ID (starts with X) followed by @humber.ca. See example. Enter the characters in the picture or the words in the audio and click Next.

screenshot of account recovery

  1. Select an authentication method for verification and follow the prompts to complete the password reset. The options displayed are dependent on the validation methods you set up when you registered for SSPR.
    1. Example: Select Text to mobile phone and follow the instructions on screen

screenshot of get back into your account section

  1. Enter the code you have received to complete verification step 2.

screenshot of code entry field

  1. Select your new password, confirm, and click Finish.

choose a new password screen