Appendix B 

Removing Restrictions on Windows Device

Learners using a Windows device should follow the instructions below to grant Proctortrack access to monitor and record the test session without any issues. Please make sure that the settings below are enabled.

  • Click on the Connect button after downloading the proctor track app for the first time. In the event you are not directed to the system check page, please follow these steps to remove any setting restrictions.
    • If you have any privacy setting restrictions, Proctortrack will not connect automatically. In that case, please follow the instructions below to complete the required privacy settings.
    • Select Start > Settings > Privacy > Camera. When prompted to Allow access to the camera on this device, select Change and make sure Camera access for this device is turned on.

Camera

    • Select Start > Settings > Privacy > Microphone. When prompted to Allow access to the microphone on this device, select Change and make sure microphone access for this device is turned on.

Microphone