Humber's division of Student and Community Engagement gathers data to help the college anticipate change and respond to opportunity. We collaborate with stakeholders across campus to collect information consistently and reliably, and then provide analysis to help make decisions based on solid information.

Assessment helps our departments and the college to anticipate change and respond to opportunity. Here, we provide a tour through the assessment process, including what we look for, who guides us, and where visitors to this site can go for more information.

What is assessment?

  • assessment helps us make informed decisions about programs and services based on solid data
  • assessment helps us to confirm that we are meeting the needs and expectations of our diverse community of learners 
  • assessment allows us to see how learners are succeeding, and make adjustments to support even better outcomes

Who guides assessment?

Assessment is collaborative! The division of Student and Community Engagement’s role is to maintain a solid assessment framework so that all partners collect data in a reliable and consistent manner, then provide analysis and advice on decision making. 

SCE assessment activity is guided by an assessment committee that meets monthly. The committee includes 17 members from our five departments within the division. Those departments include:

  • the Aboriginal Resource Centre (ARC)
  • Community Outreach and Workforce Development (COWD)
  • Humber Libraries (LIB) 
  • the Registrar’s Office (RO) 
  • Student Success and Engagement (SSE)

Besides their role on the committee, these members also act as assessment leads, promoting assessment within their departments by providing education, training, and support.

    What do assessment leads do within their departments?

    • support meaningful assessment projects within their departments
    • champion the use of solid data collection and analysis as a basis for decision making 
    • collaborate to assess the overall success of new programs and identify continuing programs that would be strengthened by assessment 
    • model the use of assessment in their own work and promote its use through their departments 
    • invite colleagues to join in assessment projects, share tools, and connect colleagues with the committee if they need training and support

    Who facilitates the assessment process?

    Humber has dedicated staff who facilitate assessment. Meet our manager, Strategic Initiatives and Divisional Assessment:

    Jelena Dukic

    My goal is to support divisional staff in integrating assessment in ways that are manageable and meaningful. I help staff to design effective assessments by providing individual and group consultation and support to develop learning and program outcomes and assessment measures, analyze data, and share and communicate results. 
    If you have any questions, would like to learn more about assessment, or would like to set up a consultation, please feel free to contact me!

    Jelena Dukic
    Manager, Strategic Initiatives and Divisional Assessment 
    Phone: 416.675.6622 ext. 4914

    Is there an established survey protocol?

    Yes! We are committed to meaningful assessment activities that use a variety of assessment strategies and data collection methods. 

    We are careful not to induce survey fatigue, not to over-sample, and not to interfere with important academic assessment processes and times such as course evaluations, institutional surveys or exam weeks.

    If you would like to conduct an online survey or use email to invite participation in any survey, please consult with your department’s SCE Assessment Council representative. You can also contact Jelena Dukic, Manager, Strategic Initiatives and Divisional Assessment at or 416.675.6622 ext. 4914.

    Is there a privacy/confidentiality policy?

    Yes, we have guidelines – please contact Jelena Dukic, Manager, Strategic Initiatives and Divisional Assessment at or 416.675.6622 ext. 4914.


    Assessment Framework


    Measures of student, client and/or employee access/awareness/participation (with SCE departments,  programs, services, and/or resources)


    Measures of student, client and/or employee  experiences (with SCE departments, programs, services, and/or resources)


    Success Outcomes

    • Measures of student, client and/or employee skill/knowledge acquisition
    • Measures of student and/or client academic performance
    • Measures of student and/or client employment outcomes
    • Measures related to department/program/service goals


    Measures of divisional and inter-departmental synergies.