Frequently Asked Questions

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COVID-19

COVID-19 Vaccines

Will Humber require proof of vaccination for staff or students to attend campus?

Yes, students, employees, contractors and visitors coming to the College's campuses or facilities will be required to provide proof that they are fully vaccinated or have received an exemption from the College based on human rights (including medical) or conscientious grounds.

Those who are not partially or fully vaccinated will be required to begin an application for exemption. Exemption forms were issued beginning the week of September 13. Information on the process for those seeking exemptions will be provided as part of the Return to Campus acknowledgment.  

Proof of full vaccination must be provided by October 18, 2021. We will share details early in the Fall term about the process for providing that proof. The process will ensure that any personal health information submitted to the College will be secure and confidential.  

How do I submit my Return to Campus acknowledgement?

Humber staff and students should have received and returned the signed Return to Campus acknowledgement form. If you did not receive the acknowledgement form or need to update your form, please email studentdeclaration@humber.ca.

Is the vaccination policy in effect for the fall 2021 semester?

Yes. This new policy will be in effect for the Fall term and supports previously announced requirements for varsity athletes, students living in residence and those involved with programs with specific work-integrated learning requirements. 

The requirements for varsity athletes and students living in residence may differ based on the high-risk nature of the activities and settings in which individuals will be participating. 

Who is required to show proof of vaccination?

All college community members or visitors who wish to access a Humber campus or facility, including employees and students, must provide proof of vaccination. Beginning September 20, proof may be uploaded to the Humber Guardian App for review.

Will there be exemptions to this policy? When can I submit my exemption request?

Employees and students will have the option of requesting an exemption. The Vaccination Status Declaration form was sent via email to employees and students in August 2021. Individuals who are requesting an exemption will have started to receive information regarding how to apply for an exemption beginning the week of September 13. 

Once exemption forms are received, they will be considered for accommodation requests based on human rights (including medical) or conscientious grounds. Accommodation requests will be reviewed on a case-by-case basis.  

Humber will work with exempted individuals to find a reasonable and appropriate approach to accommodation. This may include alternative health and safety requirements, like regular rapid testing or a transition to remote learning or work, where possible.

Proof of a negative COVID-19 test taken no more than 72 hours prior is required during the exemption process and if your exemption request is approved. 

Will I still need to complete a self-assessment before coming to campus if I show proof of vaccination?

Yes, before attending campus each day, students, faculty, staff, and visitors must complete a Daily Self-Screening using the Humber Guardian App (Apple Store, Google Play Store). This screening is based on the provincial list of COVID-19 symptoms.  

When does this policy take effect?

The policy is in effect as of the first day of the fall term, September 7, 2021. All Humber community members must provide proof of vaccination or have secured an approved exemption by October 18, 2021. Those with approved exemptions or exemptions requests under review will need to continue to provide proof of a negative COVID-19 test taken no more than 72 hours prior to enter campus/facilities. 

What does fully vaccinated mean? What vaccines are approved?

The provincial government defines people as fully vaccinated two weeks after their second dose in a 2-dose series.

To be considered fully vaccinated, an individual must have received the full series of a vaccine — or combination of vaccines — accepted by the Government of Canada. For those who received their vaccinations in Canada, the approved vaccines are manufactured by:  

  • Comirnaty (Pfizer)
  • SpikeVax (Moderna) 
  • Vaxzevria (AstraZeneca/COVISHIELD)
  • Janssen (Johnson & Johnson) 

Humber is also accepting COVID-19 vaccinations that are approved by the World Health Organization.

For International students, the Government of Canada has issued guidance for individuals vaccinated outside of Canada that can be found here

How do I find proof of my vaccination?

In Ontario, you can download your vaccination receipt from the province's COVID-19 website.

In other provinces and countries, please check with your local health authorities for more information.

If I have already provided proof to Humber (e.g., for residence or varsity athletes), do I need to do this again?

Yes, students who have already submitted their proof of vaccination for residence or varsity athletics requirements, will still need to complete the Return to Campus Acknowledgement. Proof of vaccination or negative COVID-19 test results from no more than 72 hours prior can be uploaded to the Humber Guardian app beginning September 20. 

How will community members share their proof of vaccination?

Beginning on September 20, proof of full vaccination or a negative COVID-19 test result taken no more than 72 hours prior can be uploaded to the Humber Guardian app for review. This process is designed to ensure that any personal health information submitted to the college will be secure and confidential.

What if I am working from home online during the fall term and have no reason to come to campus?

Even if you are working remotely, you are required to complete the Return to Campus acknowledgment. It's important to keep in mind that at any point during the semester, an employee could be assigned to work on campus. Individuals may also want to visit a facility or access in-person services on campus.

This policy is in effect as of September 7, 2021, and will remain in place until further notice. The college will update and review the vaccination policy and any related protocols as needed.

What if I am coming to campus to use the library, gym or any other campus facility?

All college community members or visitors who wish to access a Humber campus or facility are subject to the vaccination policy and will need to provide proof of vaccination or an exemption with negative COVID-19 test results taken no more than 72 hours prior. This includes facilities such as the library and gyms. 

How will my vaccine information be safeguarded?

Health information will be secure and will be kept confidential. We will share more information about the steps we will be taking to safeguard any personal information provided to the College as part of the implementation of the new vaccine policy.  Aggregate data may be used to provide information on overall trends.   

Will managers or instructors have access to individual vaccination declarations or records?

No, individual health information will remain private and confidential.  

If I am fully vaccinated, do I need to adhere to other safety measures, such as wearing a mask?

Yes, everyone must adhere to all existing public health measures and College health and safety protocols, including current requirements to wear a mask indoors and physical distancing, as applicable.

Who decided vaccination should be mandatory at Humber?

On August 16, 2021, Humber provided an update on the health and safety measures planned for the Fall 2021 term, including that physical distancing and indoor masking requirements will continue to be in place across our campuses and facilities. 

Following the August 17 provincial announcement, the Humber executive team approved the introduction of a COVID-19 vaccination policy for students, employees, and visitors to the college’s campuses or facilities. 

How do I get a vaccine?

Vaccines are widely available across Ontario and in other parts of the country. More information can be found at www.covid-19.ontario.ca or visit the FAQ on our vaccine information page.

If I submit an exemption request, how long will the review process take?

The college will endeavour to review all exemption requests in a timely manner. 

Where do students/employees go for more information?

Students are asked to email covidreporting@humber.ca. Employees are to speak with their manager. 

When will employees/students receive the COVID-19 Vaccination Status Declaration?

Beginning Monday, August 30, all employees and students will receive an email from Humber College via DocuSign containing the Vaccination Status Declaration and Return to Campus Acknowledgement, along with instructions for completing the form.

Employees and students must complete and submit the Return to Campus acknowledgement form by 11:59 p.m. EDT on Monday, September 6, 2021.

I expect to be fully vaccinated by October 18, 2021. Until then, what do I need to do to come on to campus?

You must have your first dose of the COVID-19 vaccine by September 13 and be fully vaccinated prior to October 18, 2021. 

Until you are fully vaccinated, you are required to have proof of a negative COVID-19 test in order to come on to campus. This can be done with a hard copy or email the result of the negative test taken within the 72 hours prior to attending campus. Beginning on September 20, you will be required to upload the test result or proof of full vaccination to the Humber Guardian App prior to attending the campus. 

You are required to continue to complete the screening tool on the Guardian app when attending campus in-person, even when fully vaccinated. You will need to show the result of your positive screening to access campus facilities.

I am an employee and I have requested an exemption from the COVID-19 vaccine. What must I do until the exemption is reviewed?

While a decision regarding an exemption is pending and has not yet been finalized, if you are assigned or required to work on campus, you will need to obtain proof of a current (no more than 72 hours prior) negative COVID-19 test result. 

Humber provides Rapid Antigen Testing onsite at the North and Lakeshore Campuses. Students and staff will be able to access testing at these sites free of charge. Teting can be booked online at book.appointment-plus.com/d61n19dc/

Alternatively, to find a location near you, visit: covid-19.ontario.ca/assessment-centre-locations. 

You will need to show the result of your screening to access campus facilities. Beginning on September 20, you will be able to upload your results to the Humber Guardian app for review.

I am a student and I have requested an exemption from the COVID-19 vaccine. What must I do until the exemption is reviewed?

While your request is pending, should you be required to attend campus, you are required to have proof of a recent negative COVID-19 test. This can be done with a hard copy or email result of the negative test taken within the 72 hours prior to attending campus. Beginning on September 20, you will be required to upload the test result to the Humber Guardian App prior to attending campus.

Humber provides Rapid Antigen Testing onsite at the North and Lakeshore Campuses. Students and staff will be able to access testing at these sites free of charge. Teting can be booked online at book.appointment-plus.com/d61n19dc/.

Alternatively, to find a location near you, visit: covid-19.ontario.ca/assessment-centre-locations. If you choose to be tested at any of these off-campus locations, you will be responsible for any associated costs.

You will need to show the result of your screening to access campus facilities. Beginning on September 20, you will be able to upload your results to the Humber Guardian app for review.

What if I have all my classes online during the fall term and have no reason to come to campus?

Even if you are learning remotely, you are required to complete the Vaccination Status and Return to Campus acknowledgment form and a follow-up form confirming that you will not be on campus for the fall term. Students in this situation should ensure they are aware of vaccination policy requirements in the event that they need to visit a facility or access in-person services, such as a library, athletics facilities, academic advising, etc.  

This policy is in effect as of September 7, 2021, and will remain in place until further notice. The college will update and review the vaccination policy and any related protocols as needed.

What option do I select on the vaccination status declaration if my appointment for my second vaccination is after October 18?

If you will not be fully vaccinated by October 18, you must complete an exemption form. If approved, the exemption would be in place until you are fully vaccinated or the period of time specified in the approval.

When and where do I need to get tested for COVID-19? How often? Are the tests going to be free?

If you are unvaccinated, you will need to get a Rapid Antigen Test no more than 72 hours before each time you are scheduled to be on campus. The 72 hours begin at the time of the test.

Humber provides Rapid Antigen Testing onsite at the North and Lakeshore Campuses. Students and staff will be able to access testing at these sites free of charge and can be booked online at book.appointment-plus.com/d61n19dc/

To find other locations near you, visit: covid-19.ontario.ca/assessment-centre-locations.

Do I have to sign the Return to Campus Acknowledgement Form if all my classes are online?

Yes. All staff and students are required to sign the form and declare their vaccination status.

I was scheduled to learn on campus, but I would like to transfer to online as a result of the vaccination policy. What can I do?

You will be required to complete an exemption request for consideration. Exemption forms were sent the week of September 13. The college will endeavour to review all exemption requests in a timely manner. 

What type of COVID-19 testing should I be doing in order to comply with the vaccination policy?

Rapid Antigen Testing is recommended.

Humber provides Rapid Antigen Testing onsite at the North and Lakeshore Campuses. Students and staff will be able to access testing at these sites free of charge. Teting can be booked online at book.appointment-plus.com/d61n19dc/

To find other location near you, visit: covid-19.ontario.ca/assessment-centre-locations.

What is a valid proof of vaccination?

A valid proof of vaccination includes:   

  • Receipt from issuing vaccination clinic or pharmacy   
  • An electric vaccine receipt issued by the government of Ontario or another province   
  • A record of each dose of your vaccination, such a receipt or card.   

The name of the vaccine and number of doses must correspond to the information below. People are considered fully vaccinated 14 days after their second dose in a two-dose series, or one dose from Janssen. 

Only the following COVID-19 vaccine proof are accepted: COVID-19:  

  • Comirnaty (Pfizer) (2 doses)
  • SpikeVax (Moderna) (2 doses)
  • Vaxzevria (AstraZeneca/COVISHIELD) (2 doses)
  • Janssen (Johnson & Johnson (1 dose)
  • Sinopharm (2 doses) 
  • Sinovac (2 doses)
I am an international student and received my vaccination outside of Canada, what do I need to do to be in line with Humber’s vaccination policy?

For International students, the Government of Canada has issued guidance for individuals vaccinated outside of Canada

International student vaccinated with a WHO approved vaccination, not Health Canada approved – are encouraged to upload the proof of vaccine to public health and public health will e-mail individuals within 3-5 business days with the next steps.  

Students who have been vaccinated with a vaccine which is not approved by the WHO, are asked to call Public Health at 416-338-7600 or publichealth@toronto.ca for advice on next steps, which may include having to redo the vaccination series with a vaccine approved in Canada.

I indicated that I want to request an exemption. When will I receive an exemption form to complete?

We now plan to issue exemption forms beginning the week of September 13.

We recognize that we previously communicated that exemption forms should be submitted by September 7. However, as we continue to receive new information from the provincial government relating to mandatory vaccination policies, we are completing a further review of the exemptions process.

For those intending to seek an exemption on medical grounds, please note that the College of Physicians and Surgeons Ontario has advised its members that there are very few acceptable medical exemptions to COVID-19 vaccination. 

I plan to apply for an exemption to the COVID-19 vaccine until I can come on campus?

Until you are fully vaccinated or have an approved exemption, you are required to have proof of a negative COVID-19 test in order to attend campus. This can be done with a hard copy or email result of the negative test taken within the 72 hours prior to attending campus. Valid proof of a negative COVID-19 test (PCR or rapid antigen) must clearly show the individual’s name, type of COVID-19 test performed, date and time of the test, and the negative result.

We are planning to provide Rapid Antigen Testing onsite at the North and Lakeshore Campuses beginning the week of September 13. Students and staff will be able to access testing at these sites free of charge.

Prior to those sites opening, anyone coming to campus who is not fully vaccinated is responsible for ensuring they have secured a negative test result, including any associated costs. Rapid Antigen Testing is available at pharmacies to individuals who do not have any symptoms of COVID-19. To find a location near you, visit: covid-19.ontario.ca/assessment-centre-locations.

You will need to show the result of your screening to access campus facilities.

Will Humber have rapid testing on campus?

Humber provides Rapid Antigen Testing onsite at the North and Lakeshore Campuses. Students and staff will be able to access testing at these sites free of charge and can be booked online at book.appointment-plus.com/d61n19dc/

Does my vaccination/exemption status have any impact on my upcoming work-integrated learning placement? 

Humber’s vaccination policy applies to Humber and Guelph-Humber campuses and locations. Placement locations may have their own vaccination requirements or policies. An approved exemption to attend Humber locations does not constitute an approved exemption for placement locations. Students who are not fully vaccinated will need to contact the placement offices to discuss implications to their placements. 

Under what authority are COVID-19 vaccination policies required at post-secondary education (PSE) institutions?

On August 17, 2021 the Ontario government announced that COVID-19 vaccination policies would be mandatory in a number of high-risk settings, including post-secondary institutions. Following that announcement the Ontario Chief Medical Officer of Health issued specific instructions that directed colleges and universities to establish, implement and ensure compliance with a COVID-19 vaccination policy. These instructions required all public assisted Ontario post-secondary institutions, with the exception of Indigenous Institutes, to have mandatory COVID-19 vaccination policies in place effective September 7, 2021.

It is the college’s top priority to protect the health and safety of our community and Humber’s vaccination policy supports this priority. It is designed to meet the requirements outlined by government and is made in accordance with Ontario Regulation 364/20.

We were informed of this requirement by government in mid-August and communicated that immediately to our community.

If the exemption forms are going out the week of September 13, are there any changes to the dates for withdrawal from classes/a program? 

Given that exemption forms were issued the week of September 13, students whose exemption requests have not been processed prior to day 10 of the fall term may withdraw from the course up to Friday, November 19, 2021, which is the last day to withdraw without academic penalty. Students who wish to request a refund for extenuating circumstances after the 10th day of class may submit a request to the Refund Review Committee. Forms and details regarding this process are available by contacting enquiry@humber.ca. Please note that since tuition is paid for by program versus paid for by course, students will only be eligible for a refund if they drop all courses or drop enough courses to shift from full-time to part-time registered status. Please note that dropping courses or shifting from full-time to part-time registered status could impact future OSAP awards or a student’s visa status. 

When will I need to provide proof of vaccination?

Staff, students or visitors to Humber's campuses and facilities are now required to be fully vaccinated or have had a negative COVID-19 test within 72 hours of being on campus. Beginning on September 20, everyone will be required to show proof to enter. Individuals will also have the ability to upload their proof for review to the Humber Guardian app beginning on September 20.

The process will be designed to ensure that any personal health information submitted to the college will be secure and confidential. Individuals should have hard or electronic copies of their vaccination receipt(s). 

Everyone coming to campus must continue to complete the COVID-19 Self-Assessment, which now includes a question about vaccination status/negative test results. You will need to show the results of your screening to access college facilities. 

Will Humber's fitness centres require proof of vaccination?

Proof of vaccination will be required to use the fitness centres starting Tuesday, September 7.

Staff and students need to book an appointment to use the fitness centres and be informed that they will require proof of vaccination to access the facility.

Humber Fitness Reservation

What do I do if I haven’t received the Return to Campus Acknowledgement Form via Docusign?

Staff or instructors who haven't received their declaration form should contact the HR Support Centre at 416 675 5001; eform: humber.ca/hrinquiry; webchat: humber.ca/hrchat  

Students who have indicated they did not receive the initial declaration form can email studentdeclaration@humber.ca with their preferred email address and first/last name.  

What if I have questions about the exemption process?

Students with questions about the exemption process should contact studentexemptions@humber.ca. Students should only email covidreporting@humber.ca if think they may have COVID-19 or have been exposed to someone who has COVID-19.

Staff and instructors with questions about the exemption process should contract their manager or Program Co-ordinator.

What if I read the vaccination policy and FAQs and still have questions?

Students with general questions about the vaccination policy should contact covidinfo@humber.ca.  

Staff and instructors with questions about the vaccination policy should contract their manager or Program Co-ordinator. 

Is Rapid Antigen Testing available on campus?

Yes. Humber provides Rapid Antigen Testing onsite at the North and Lakeshore Campuses. Students and staff will be able to access testing at these sites free of charge. Teting can be booked online at book.appointment-plus.com/d61n19dc/

To find other location near you, visit: covid-19.ontario.ca/assessment-centre-locations.

Do I have to pay for the on campus Rapid Antigen test?

Students, instructors and staff will be able to access testing at these sites free of charge. 

How do I make an appointment for a Rapid Antigen test?

Appointments can be made by visiting the testing clinic scheduling site. Walk-ins will not be accepted and cannot be accommodated. Same day appointments may not be available, so please plan ahead and book an appointment within 72 hours of each time you need to be on campus. 

When and where can I get a Rapid Antigen test on Campus?

Testing is offered as listed below. 

North Campus:
Barrett Centre for Technology Innovation 
205 Humber College Blvd., Etobicoke 
Main Floor, Demonstration Room (CTI 108) 
7:30 a.m. – 5 p.m. 

Lakeshore Campus: 
Fashion Institute  
3166 Lake Shore Blvd. West, Etobicoke  
FAS 102  
7:30 a.m. – 3 p.m 

What do I need to bring to my Rapid Antigen test appointment?

Those with appointments will receive confirmation of date, time, and location beforehand. Anyone with an appointment should bring their personal identification and if a student, their student number and if a staff member their N number.  

When do I find out the results? What if my result is positive?

If the results of the Rapid Antigen test are negative, an individual will be provided with an immediate PDF email receipt confirming the results. It will take a minimum of 15 minutes after test completion to receive the results.  

If the results of the test are positive, an individual will receive a PCR test on the spot, be sent home to self-isolate and receive the results within 24 hours.   

How do I access campus to complete my test?

Those entering campus for this purpose will need to complete the COVID-19 Self-Screening verbally upon entry to these locations. Public Safety officers will be stationed at entryways to conduct this screening. 

Why are fully vaccinated people not required to provide a negative COVID test when they can still get infected?

The on-site rapid antigen testing service is intended to facilitate testing for individuals who are not fully vaccinated to come onto campus. Humber is following the guidelines in place by the Ministry of Health that state that rapid antigen screening tests are not designed for those who are fully vaccinated. The antigen screening is only for individuals who have not received any dose, only have one dose or are within the 14 days of their second dose of the COVID-19 vaccine.

Where can I find information regarding exemptions?

Beginning the week of September 13, students and employees who selected option (c) I seek exemption from the vaccination requirement in their Declaration of COVID-19 Vaccination Status and Acknowledgement of Return to Campus Conditions for Fall 2021 will begin to receive information in their inbox regarding how to apply for a vaccine exemption. Students can find information and the required forms on the Exemption Process page.

Can the vaccine give me COVID-19?

There are the 2 types of vaccines: mRNA (messenger RNA vaccine: Comirnaty (Pfizer - 2 doses) SpikeVax (Moderna - 2 doses) & viral vector - Vaxzevria (AstraZeneca/COVISHIELD - 2 doses)  and Janssen (Johnson & Johnson - 1 dose). None of the COVID-19 vaccines approved in Canada use the live virus that causes COVID-19. It usually takes the body approximately two weeks to build immunity/develop antibodies. after receiving a vaccine. It is possible that someone could become infected with the COVID-19 virus before or just after getting the vaccine and get sick. This happens because the vaccine has not had enough time to provide protection in the body.

General Questions

What do I do if I have or think I have COVID-19?

If you are feeling unwell or exhibiting COVID-19 symptoms, do not come to campus. Step-by-step instructions on what to do for specific COVID-19 related scenarios are available here

What if I need support with online learning/classes?

We have created a Student Learning Kit to provide help with Blackboard, other online tools and tips for online learning. There is also information on how you can connect with Open Learning Centre staff for support by email or phone. The Kit can be found at http://bit.ly/humberslkit.

Can I contact Humber's call centre right now?

The Contact Centre is open and ready to answer your questions.  You may contact us at 416-675-3111. 

Our hours of operation are: 
Monday to Friday from 8:30 a.m. to 4:30 p.m.

For the week of Aug 30th, the Contact Centre will be open Tues to Thurs from 10:30am to 4:30pm and Fri 10:30am to 3:00pm. 

You can also reach us by email at enquiry@humber.ca.

Humber online and in-person learning activities continue as scheduled.

Is the Humber Child Development Centre/daycare open?

Humber Child Development Centre remains open with a limited capacity of 45 children.

Are Humber’s Community Employment offices operating?

All five Humber Community Employment Services Offices will continue to provide all resources and services by phone and internet until it is deemed safe to return to the community locations. Updates regarding online services are available here. When services resume at the locations this link will be updated. 

Will Humber-sanctioned international travel (Study Abroad, Exchange, Work placement etc.) be permitted?

Due to the ongoing COVID-19 pandemic, Humber has decided to extend the ban on Humber-sanctioned international travel for students, faculty and staff, in all countries until December 31, 2021.

Requests for exemptions in exceptional circumstances will be reviewed on a case-by-case basis and are subject to approval from the divisional Vice President.

What if I don’t feel safe coming to campus?

The health and safety of the Humber community remains our top priority. Details about the health and safety measures we have in place on campus can be found here

On-campus learning will only occur for courses where it is safe and necessary to do so. The amount of time that students will be required to be on campus will be limited to those specific courses. 

If you have program-specific concerns, please contact your Program Coordinator.  

Varsity events will resume in Fall 2021. Varsity student athletes will be required to be fully vaccinated by September 16th to take part in practices, exhibitions, and league games at Humber College.

What safety measures are in place on campus?

The College has enhanced cleaning protocols in place. All the high-touch common areas, such as hand railings, elevator buttons, etc., are being cleaned every two hours. At the beginning of class, please use the disinfectant wipes provided to clean your space and any equipment and to wipe them down at the end of class.   

Health and safety measures have been put in place, including the mandatory wearing of masks in indoor spaces. 

Masks are to be worn within all areas of campus buildings, with the only exemptions for employees working in private offices and/or personal workspace where 6 feet of physical distancing can be maintained. In addition, students and employees who are unable to safely wear a mask due to medical reasons will be exempt. 

Physical distancing is also required, wherever possible. 

Will the Bookstore be open?

The Campus Bookstores will be offering an online shopping experience as well as in-store shopping.

Online orders will be shipped to the customers' homes or an address of their choice within 48-72 hours. If an item is not available in our store, that order will be sent to another Campus Store within our chain for fulfillment. Delivery time for these will be 4-6 days.

In order to provide contactless service, online order pick-up will be handled at the window outside the store (Window in the Wall) at the North Campus.

Additional information (including hours of operation) can be found on the Student Services Update page: humber.ca/updates/student-services-update.  

Will on-campus food and retail services be available?

Food and retail services will be offered with limited menu choices. Details can be found here.

Will student events happen on Humber campuses?

Decisions about large gatherings and events scheduled for September 2020 and beyond will be done on an individual basis. 

The majority of IGNITE’s events and programming will be held online. Information about current and upcoming events and services can be found on our website at http://ignitestudentlife.com, and on our Instagram, Twitter and Facebook pages.

Are there mental health counsellors to assist Humber students?

Humber’s Student Success and Engagement (SSE) department is constantly monitoring the number of requests they receive for counselling and other mental health services.  

Counselling is available through a combination of remote options. Students can visit https://humber.ca/student-life/swac/health-counselling for more information. To connect with the SSE team, students can submit an appointment request to counselling@humber.ca or call 416-675-5090 for North Campus, Centre for Trades and Technology and Orangeville Campus, or 416-675-6622 ext. 3331 for Lakeshore Campus. 

If at any time students need immediate personal support or counselling, there are resources to help. They can access the Good2Talk Helpline at 1-866-925-5454, email the Student Wellness and Accessibility Centre at counselling@humber.ca during office hours, or use Therapy Assist Online, which provides online and mobile tools.  

What should at high risk/immunocompromised students do if their program requires returning to campus for certain courses?

The health and well-being of students is the top priority for Humber. If students cannot come to campus due to health reasons, they should contact their Program Coordinator to discuss their options. They may also contact Accessible Learning Services to discuss accommodation options.

What Accessibility Services are available?

Humber’s Accessible Learning Services department is here to support students every step of the way through their Humber journey. Detailed accessible learning services information can be found here.  

Humber’s Open Learning Centre also provides tutorials, workshops and other support with online learning. Additional information can be found here.

Testing Services will be open by appointment only for Fall 2021 and will not be able to accommodate any walk ins. Once reopened, we would be able to support all other accommodations within the Test Centres. All other classroom accommodations are to be supported by faculty in the remote environment. 

Am I able to rent a locker on campus?

Lockers will be available and are free for the summer 2021 semester. Students should follow the regular locker rental process on MyHumber Services. Completing a payment is not necessary.  

Is the library open?

The Library has reopened. Current hours are posted on the library website.  
A number of Online Services are also available.  

Are computer labs available for use?

Open access computer labs are closed until further notice. However, some classes may be scheduled in a computer lab during the Winter term.  

Will water refill stations be operational?

Students, and anyone else accessing campus, should bring a reusable water bottle with them to campus. Water bottle filling stations are working. The water fountain functions have been turned off. Individuals will be unable to drink directly from the fountain.  

If I am being harassed as a result of COVID-19, where can I go to report it?

The Ministry of Health and Centers for Disease Control and Prevention recommend not to make assumptions about the risk of students, faculty or staff based on their ethnicity or travel history. Every member of the Humber and the University of Guelph-Humber's community has the right to be treated with respect and dignity and to be welcomed and supported on our campus.

If you feel you have been targeted based on any of the above factors, you should discuss the matter with the Human Rights office by emailing nancy.simms@humber.ca.

If you need immediate assistance, contact 911. For an on-campus safety concern, contact the Department of Public Safety at 416.675.6622 ext. 4000 (24 hours a day/7 days a week).

Is the campus dental office open?

The college’s dental office has reopened with strict safety measures and infection control guidelines. For more information or to book an appointment visit loveyourteeth.ca.

Is the games room open (IGNITE)?

IGNITE’s office including the games room will remain closed until further notice. To contact IGNITE visit ignitestudentlife.com 

How often will high-touch areas (i.e. washrooms, elevators, etc.) be sanitized?

Humber has a dedicated disinfection team that will rotate around the campuses continuously disinfecting high touch surfaces. This includes door handles, railings, elevator buttons, vending machines, parking machines, drinking fountains etc.  

A product called Aegis has been applied to all high touch point surfaces, which works on a microscopic level to kill any viruses that come in contact with it. Though regular disinfecting will continue, Aegis provides another layer of protection between cleanings.

Washroom cleaning depends on location and use. For example, the washroom on the LRC first floor is cleaned hourly because of the high use, while some of the quieter locations are cleaned five times a day. 

I am concerned my classmates are not following appropriate health and safety measures in class. Who can I report this to?

Please contact your professor directly.

Will students have access to printers on campus?

Humber and UGH students who require access to printing/copying/scanning services will be able to do so by visiting the following locations:

  • North Campus – Xerox Print Centre Room H106 -  Monday to Friday from 9 a.m. to 4:30 p.m.
  • Lakeshore Campus – in the hall by the Lakeshore Residence Room R100

Access to monochrome (black & white) and colour printing/copying/scanning is available. Print jobs must be submitted prior to attending the location by using the wireless print feature available at myprinting.humber.ca  

These services are provided in the standard manner as all open learning spaces printing/copying/scanning services.  Additional information is available on the Information Technology Services website: COPY/PRINT/SCAN.

Students wishing to access these print sites will be expected to follow all established protocols set out on the Return to Campus Information website including:

  • Reviewing the Return to Campus video
  • Completing the Return to Campus Agreement
  • Completing the COVID-19 self-assessment on the Humber Guardian app prior to attending campus
  • Display the approval screen to designated staff reviewing the approvals at campus entrances. 

Students coming to campus to use the printers will also be expected to follow all safety protocols reviewed in the Student Return to Campus Handbook and to use the wipes provided at the printing locations to wipe touchpoints on the printer before and after they use it.

Students should be aware that there will be limited staff support onsite to assist them with their printing. They will be expected to undertake their own printing at those sites. There will be staff available to respond to issues with breakdowns or ensure paper and ink supplies are replenished.

Can I hang out and study outside on campus grounds?

Yes, staff and students can use the campus outdoor space, but please maintain physical distance from one another. 

Are fitness centres open?

Humber's Lakeshore and North Campus fitness centre is currently open.

Proof of vaccination will be required to use the fitness centres starting Tuesday, September 7. Staff and students need to book an appointment to use the fitness centres and know that they will require proof of vaccination to access the facility.

Humber Fitness Reservation

Is there somewhere I can go if I have an in-person class and an online class back-to-back?

Students in this situation will receive a direct email from the Registrar's Office with details about available options. 

What happens if a student doesn't comply with the health and safety measures on campus?

Humber College takes the health and safety of its staff and students very seriously. If a student is found to be non-compliant with the college’s health and safety measures, include coming to campus when they are sick or taking actions counter to the Return to Campus agreement, the situation will be addressed through the Office of Student Conduct and may include disciplinary action in accordance with the Code of Student Conduct. Students who are unable to successfully pass the questions as set out in the Guardian app should stay home and not come to campus.

What do I do if I am feeling unwell or exhibiting any symptoms of being ill as set out in the Humber Guardian app?

If you are experiencing symptoms of being ill or are feeling unwell and are unable to pass the questions on the Humber Guardian app, stay home and do not come to campus. Visit the COVID-19 Reporting at Humber: When and How to Report page for more information on what to do in your particular situation. Students who need to miss class or lab time as a result of following this healthy and safety rule, will be supported.

What do I do if a faculty member is not being supportive of my need to stay away from campus because I am sick?

If a particular professor is not understanding of a student's need to stay home when they are ill, the student should contact their program coordinator or Associate Dean in order to discuss the situation.

Will there be any differences to student services?

Student Services will be provided through a mix of delivery methods for the fall with service locations being open for in-person support along with a continuation of many of the online or virtual support options. What is open and the hours of operation will vary depending on alignment with public health guidance and requirements. Please see the latest list of services and their mode of delivery here. We commit to reviewing our current student service offerings on an ongoing basis to ensure that students can access supports and get the most of their learning experience. 

We anticipate that libraries, computer labs, athletic facilities, study, and other spaces will be open for the fall term. These spaces will be open within the parameters set out by Toronto Public Health and in alignment with the provincial reopening framework. This includes the likelihood of masking, physical distancing, and limitations on the number of people within the spaces at any given time. 

IGNITE’s Dispute Resolution Clinic is operating online via email and Zoom on Tuesdays and Thursdays. Appointments can be made on our website at http://ignitestudentlife.com.

For more information about IGNITE services, visit our website at http://ignitestudentlife.com, and our Instagram, Twitter and Facebook pages for updates.

Do I need to complete the self-screening on the Humber Guardian app every day?

Yes. Self-screening for COVID-19 is required by all individuals before coming to campus each day. This can be done through the Humber Guardian app, which is available in the Apple App and the Google Play stores. You may be asked to provide proof of successful completion in certain areas of the College or in order to access some services.  

Do I need to wear a mask on campus?

Yes. Masks are mandatory inside all campus buildings. Bring a mask with you to campus each day. If you forget, masks are also available for purchase at the bookstore and in vending machines. Please remember that someone may have a medical exemption from wearing a mask.   

Physical distancing is also required. There are signs around campus to help remind everyone to stay six feet apart, wherever possible.   

Fall 2021

How will classes be delivered in the fall term?

Humber will be providing both interactive online and in-person education in the fall 2021 term. We expect to offer increased access to in-person services and on-campus interactions and activities provided that public health restrictions continue to be reduced. This will likely include opening areas such as libraries, study spaces and athletic facilities. We will also increase building, room or area-specific occupancy limits, as public health measures allow. 

No matter whether your program is online or has a combination of online and in-person courses, you will have the opportunity to access campus facilities and services. And as always, we are committed to giving you the best experience possible inside and outside of the classroom. 

You can find the complete list of programs and their mode of delivery here. Course-level information is listed on your program page on humber.ca. 

When does the fall term start?

The Fall Semester begins on Tuesday, September 7, 2021, and ends on Sunday December 19, 2021. For all the latest date and deadline information, view the Academic Calendar (www.humber.ca/academic-calendar). 

What will happen with fall Orientation?

Fall Orientation will take place virtually from Monday, August 30, 2021, to Thursday, September 2, 2021. For more information visit humber.ca/orientation

How will my fall term work study/internship/placement work?

Work-Integrated-Learning remains an important part of our program delivery. Each program will determine how it is integrated into respective curriculum during the Fall term. This includes off-campus activity such as field and clinical placements. 

When is the last day to drop courses for fall term?

The last day to drop a course and receive a refund is Monday September 20, 2021. The last day to withdraw from a course without academic penalty is Friday, November 19, 2021. 

How do I know how my program/courses will be delivered?

Humber is planning to have a mix of both in-person and online learning for the fall 2021 term. We expect to offer increased access to in-person services and on-campus interactions and activities provided that public health restrictions continue to be reduced. This likely will include opening areas such as libraries, study spaces and athletic facilities. We will also increase building, room or area-specific occupancy limits, as public health measures allow. 

A complete list of programs and their mode of delivery can be found here. Course-level information is listed on the program pages on humber.ca. 

No matter whether your program is online or has a combination of online and in-person courses, you will have the opportunity to access campus facilities and services. And as always, we are committed to giving you the best experience possible inside and outside of the classroom. 

Who can I talk to if I have questions about my program?

If you have questions about your program, please contact your Program Coordinator.  

What if I don’t feel safe coming to campus?

The health and safety of the Humber community remains our top priority. Physical distancing, masking and other health and safety measures will remain in place for the start of the fall term. As we have throughout the Pandemic, we will continue to follow the guidance and direction of public health and government and will adapt our measures accordingly. 

Vaccinations are a public health measure to help reduce the risk of COVID-19 and staff and students are encouraged to get vaccinated.  

If you have program-specific concerns, please contact your Program Coordinator.  

Since the fall term will be delivered both online and in-person, are there any reductions in fees?

Post-secondary tuition and fees are established by the College in accordance with requirements from the Ministry of Colleges and Universities. Tuition fees support the cost of academic program delivery and the general operations of the College. 

Tuition is not specific to location or mode of delivery (in-person or online); it is primarily for the instruction, assessment and administration of program delivery, which is ongoing. These are costs that continue during this time and are ineligible for refund or rebate. 

To ensure students can plan for the upcoming term, all posted tuition fees are accurate and up to date. Financial aid information can be found on our website: humber.ca/admissions/financial-aid.html. Students may also email finaid@humber.ca with questions. 

When is Fall term registration?

Fall 2021 registration will take place from Monday, July 26 to Friday, July 30, 2021. 

Am I able to pay my fall tuition fees in instalments?

The balance of fall tuition fees will be due on Wednesday, July 21, 2021. Students are required to pay or arrange to pay the balance of their tuition fees before registering for classes. Students can find their remaining tuition balance by accessing MyHumber > Student > Student Account & Fees > Account Detail for Term/Humber College Receipt.  

Recognizing the importance and time it takes to plan and budget each year, a payment plan through Flywire will be available to give students the opportunity to pay their tuition balance in instalments. 

Prior to arranging a payment plan, students should note that the following will be required in order to access the plan: 

  1. The tuition deposit for the upcoming term must be paid. 
  1. A minimum of 25 per cent of the total tuition balance owing for the term must be paid when registering for the payment plan. The remaining instalments will be due on the fifth day of each month leading up to the first day of classes and payment plans will be complete by the second week of classes. 

Students will be notified in early July once the payment plan option is open on MyHumber. Visit humber.ca/payment-options for further details about the payment plan and other available options. 

When is reading week during the fall term?

Fall reading week is scheduled for Monday, October 25 to Friday, October 29, 2021. 

Will I have to wear a mask in class?

Health and safety measures including physical distancing and masks will be in place in the fall, in keeping with public health and government directives.  

Will everyone have to stay six feet apart from each other?

Health and safety measures including physical distancing and masks will be in place in the fall, in keeping with public health and government directives.

Will the Bookstore be open? How will lineups be dealt with?

Yes, the bookstore will be open. For detailed information visit bkstr.com/humberitstore/home

Additional bookstore information can be found on the Student Service Update page: humber.ca/updates/student-services-update

Clear guidelines and protocols will be shared before on-campus activity gradually resumes, including how physical distancing will be monitored/enforced. 

Will Campus student jobs be available?

We anticipate that there will be some student employment opportunities available. These may look different than in previous terms and will be dependent on evolving operational needs. Some positions are expected to be designed to allow for working remotely.  

Will food and retail services be available during the fall term?

Food and retail services will be offered. Decisions will be made about how many outlets will be open, following an assessment of student and staff need.  

Will student events be permitted?

Decisions about large gatherings and events scheduled for September 2021 and beyond will be made on an individual basis. 

Will students be able to gather?

We are hopeful that there will be increased opportunities for on-campus activities in the fall term. Specifics will be shared as they become available.  

If I decide not to attend in the fall, what are my options?

Please contact admissions@humber.ca for specific options and information about your program. 

If you need to defer the start of your program, the application you completed for the Fall term is valid for one academic year. You can verify if your program of choice is offered in January 2022 and/or May 2022 and update your current OCAS application at no additional charge. To update your application, please visit ontariocolleges.ca or contact OCAS at 1.888.892.2228 or 519.763.4725.  

As Humber does not offer all September programs in January and/or May, you may need to choose an alternate program that is available, or you may choose to re-apply for the Fall 2022 semester. If you decide to re-apply for Fall 2022, regular fees will apply.    

You can visit humber.ca or ontariocolleges.ca for current information on program availability.  

Please be aware that seats in a program cannot be guaranteed if you choose to defer your Fall 2021 start. Certain programs are highly competitive and admission to fill these programs is offered to the best qualified applicants by semester. 

Are Humber’s Community Employment offices operating?

While our offices are closed, we are providing services virtually and over the phone. Feel free to email or leave a voicemail and the team will get back to you as soon as possible. Contact information for the employment offices can be found here

If I am registered with Accessibility Services, can I still access accommodations for my class?

The Test Centre will provide support for students who require the reader scribe accommodation remotely for the fall until it is safe for us to reopen. Once reopened, we would be able to support all other accommodations within the Test Centres. All other classroom accommodations are to be supported by faculty in the remote environment. 

I need to complete admissions testing for fall 2020. When am I going to be able to take it?

Students applying to certain programs will have the opportunity to complete their test from home, online or in person at one of Humber’s campuses. More information can be found here

Will the Test Centre be open?

Testing Services will be open by appointment only for fall 2021 and will not be able to accommodate any walk ins.

Will there be a fee for parking in the Fall term?

Students can purchase a permit online through MyHumber starting Tuesday, August 10, 2021, at 12:01 a.m. On-campus parking permits cost $293.25, inclusive of HST.

Please note that cash payments for daily parking at North Campus will no longer be accepted as of Monday, September 13, 2021. Accepted methods of payment include debit, credit, and contactless mobile wallets such as Apple Pay.

More information can be found here: humber.ca/parking.

Winter 2022 term parking permits will be sold separately and available in late November/early December. 

Financial Assistance

Is there financial help for students?

Humber has many scholarships and bursaries available to provide students with financial help.

This year, Humber also launched the COVID-19 Bursary to help students who have experienced additional financial hardship due to the COVID-19 pandemic and are/will be studying full-time at Humber.

Students can enquire more about the COVID-19 Bursary or financial need assistance in general by contacting finaid@humber.ca.

Domestic students requiring further assistance can contact finaid@humber.ca to ask about Financial Need bursaries or with questions regarding budgeting, planning and other funding options. 

International students with questions about financial aid can connect with the International Centre by emailing covid.bursary@humber.ca. All enquiries can expect a response within 24 to 48 hours.

Students are also encouraged to review government financial aid opportunities here

We are here to help with any questions you may have about financing your education during these challenging times. 

What is the Support Our Students (SOS) Fund and how can I apply for funding?

The Support Our Students (SOS) Fund has been established to assist students who are experiencing financial hardship.

Students can apply for support from the Support Our Students (SOS) Fund by applying through the COVID-19 Bursary. This bursary was established to help students who have experienced additional financial hardship due to the COVID-19 pandemic and are/will be studying full-time at Humber.

For more information about the COVID-19 Bursary or other financial assistance opportunities at Humber, please email finaid@humber.ca.

How can I help support students?

You can make a donation at humber.ca/SOSFund. Every dollar makes a difference.

What is the criteria for students to qualify for this financial support through the COVID-19 Support our Students fund?

The COVID-19 bursary was established to help students who have experienced additional financial hardship due to the COVID-19 pandemic and are/will be studying full-time at Humber.

This bursary is open to both domestic and international students.

For more information about this bursary or other financial need opportunities, please email finaid@humber.ca.

In addition to the COVID-19 Support our Students Fund, what other supports exist for students?

Humber offers a number of scholarships and bursaries for students.

As always, financial aid information can be found on our website. Students may also email finaid@humber.ca with questions or to apply for support.

In addition to OSAP, other types of student support from the government can be found here.

International Student Questions

When should I be travelling to Canada?

You should be travelling to Canada approximately one month before your classes begin to give yourself sufficient time to complete the Covid-19 quarantine requirements. If you arrive too early, you may be refused entry by the Border Services Officer. For more information, please visit: https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students.html#arrive

Is Humber on the approved list of DLIs with an approved COVID-19 Readiness Plan?

We are pleased to inform you that Humber College’s COVID-19 readiness plan has been approved by the Canadian government. See IRCC’s list of DLIs with approved COVID-19 readiness plans here: https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students/approved-dli.html  

International students at Humber are now able to travel to Canada. You can now enter Canada with a valid study permit or letter of introduction that shows that you are approved for a study permit and you have sufficient funding to support yourself and any family members that accompany you to Canada. In addition to having a study permit or a letter of introduction, students must also have a valid Temporary Resident Visa (TRV) or an Electronic Travel Authorization (eTA). Immigration will also check whether you’ve completed an immigration medical examination if required and the results are still valid. 

If you have any questions for us, please send them using our contact form. We will respond to the questions sent to us as soon as possible. When you are ready to travel to Canada, we will provide you with a travel letter in your name indicating that we are approved to welcome international students.  

For all required steps to travel to Humber (including covid testing, quarantine requirements, and more), please review our Covid-19 Arrival page https://international.humber.ca/student-services/quarantine.html

Can I leave and re-enter Canada?

Humber does not advise that students leave Canada at this time. 

As of April 22, 2021, at 11:30 pm ET, Canada is suspending flights from India (the current travel restriction is in effect until July 21, 2021).  

Please note travel restrictions for all countries may change with little warning. 

For more information, please visit: https://travel.gc.ca/destinations/india#flights

International students at Humber are now able to re-enter Canada; the decision to allow students to re-enter the country is at the discretion of border officials. You can now enter Canada with a valid study permit or letter of introduction that shows that you are approved for a study permit and you have sufficient funding to support yourself and any family members that accompany you to Canada.  

Immigration will also check whether you’ve completed an immigration medical examination if required and the results are still valid. 

In addition to having a study permit or a letter of introduction, students must also have a valid Temporary Resident Visa (TRV) or an Electronic Travel Authorization (eTA). We also recommend that new and returning students bring a copy of their letter of acceptance and confirmation of enrolment letter.  

For all required steps to travel to Humber (including covid testing, quarantine requirements, and more), please review our Covid-19 Arrival page https://international.humber.ca/student-services/quarantine.html 

What support services and mental health resources are available to me, other than the ones offered at Humber?

Post-secondary students can access:  

I applied for my study permit; can I begin my Fall 2021 studies as a new Humber student?

New students in ONLINE delivery programs can begin their studies from outside of Canada as long as they submit their Study Permit, Letter of Submission, Approval in Principle, or Letter of Introduction by September 7, 2021.  

New students in a HYBRID (online/in-person) program must have a valid Study Permit or Letter of Introduction by September 7, 2021 in order to begin their studies as they are required to be physically present in Canada. For students who are required to complete a 14-day quarantine period, you must be in Canada at least two weeks before your in-person classes start. You must confirm the start date of your in-person classes with your program coordinator before the semester starts. You can find the contact information of your program coordinator by visiting the Humber program website and select Contact Us > Program Specific Questions. 

You can check the delivery status of your program here: https://humber.ca/future-students/guide-to-humber/fall-2021-program-delivery.html 

Is Humber's International Centre open?

The International Centre will re-open on Friday, August 27, 2021.

Humber North, Humber Lakeshore and the Humber International Graduate School will open Monday to Friday from 8:30 a.m. to 4:30 p.m.

Our phone lines will also be operational during business hours

Please note that all three locations will close early on Friday, September 3, 2021 at 3.00pm. 

In order to follow the current public health guidelines, it is important to practice physical distancing in the International Centre with staff and other students, and we recommend that you come alone to help keep the number of people in the International Centre low.  

Please note, while you can come to the International Centre for advice and help, students will not be able to book individual 1-1 appointments in person until September.

If you need to speak with someone from the admissions or student advising team, you can request a virtual appointment through the contact form

 

What will happen to my Post-Graduation Work Permit Program eligibility if some or all of the Fall 2021 program is delivered online and I am currently outside Canada?

If your program delivery mode remains online only for Summer 2021, you can continue to study outside Canada until December 31, 2021.  

You may remain eligible for the PGWP if you have applied for a Study Permit before your Fall 2020,  Winter 2021, Summer 2021 or Fall 2021 program start date and you are eventually approved.  

Please see here for details: https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students.html#pgwp-outside-canada 

If your program delivery mode for Fall 2021 is in-person which requires you to be in Canada, you will require a valid Study Permit or a Letter of Introduction to be able to travel to Canada.  

Please see Humber’s guide on how to prepare for your Quarantine Plan and your return to Canada: https://international.humber.ca/student-services/quarantine/before-you-leave-home.html 

What will happen to my Post-Graduation Work Permit Program eligibility if some or all of the Fall 2021 term of my program is delivered online, and I am currently studying in Canada?

If you are studying from inside Canada as a full-time student you may still be eligible for the post-graduation work permit. Please visit the IRCC website for updated information: https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students.html#pgwp-eligibility 

Will I be required to quarantine upon arrival?

For all required steps to travel to Humber (including covid testing, quarantine requirements, and more), please review our Covid-19 Arrival page https://international.humber.ca/student-services/quarantine.html 

Starting July 5, 2021, you may qualify for exemptions from some of the quarantine and testing requirements. You must be fully vaccinated with an accepted vaccine and meet other conditions, including being eligible to travel to Canada at this time.  

Learn more about COVID-19 vaccinated travellers entering Canada

Final determination of whether or not you qualify for the exemption is made by a government representative at the border. 

You must therefore be prepared to quarantine for 14 days, in case you: 

  • are symptomatic
  • don’t meet the requirements 
What options do I have for the Fall 2021 term intake? Can I defer my offer?

You may be able to defer your Fall (September) 2021 offer to January 2022. As Humber does not offer all programs during all intakes, you may choose an alternate program available. 

Unfortunately, seats in a program cannot be guaranteed if you choose to defer your Fall 2021 classes. Please visit international.humber.ca/study-at-humber/program-availability.html for current information on program availability: this information is updated regularly.  

Details about Fall 2021 refunds and deferrals will be posted here when they are available. 

How do I apply for a study permit?

Canadian visa offices are gradually reopening. You should apply for your Study Permit online through the IRCC website.  Apply online and check your country-specific instruction guide. 

How do I complete my biometrics if the biometric centres are currently closed?
I already have Ontario Health Insurance Plan (OHIP) coverage: can I opt-out of health insurance?

The Humber International Centre will be communicating via emails with all registered Fall 2021 students in late August 2021 regarding health insurance options. The deadline to complete the Health Insurance Decision form is Monday, September 20, 2021. 

Can I add a family member to my health insurance?

For Fall 2021, you are eligible to opt-in family members, more information will be available in mid-August 2021. 

What is Humber’s international refund and deferral policy for Fall 2021?

Details of the Summer 2021 and Fall 2021 refund and deferral policies are available at: https://international.humber.ca/study-at-humber/application-process/refund-information.html 

Fall 2021 policy will be posted shortly. 

What will happen if I am in a two-semester program and I have already taken 50 per cent of my program online?

Students who may be in this situation should contact the International Centre to discuss their options: international.humber.ca/contact 

What should I do if I start studying online and IRCC denies stage 2 of my study permit application?

You must upload your Study Permit Decision Letter to MyHumber to notify us of your refusal. Please notify us at https://international.humber.ca/contact to advise us of the refusal and an International Student Advisor will contact you to discuss your options. 

If you receive a Study Permit refusal, please refer to Humber’s Refund Policy to determine if you are eligible for a refund.  

Please note the timelines and the last date a refund will be considered; the policy depends on your semester of studies. 

Please review Humber's refund policy at: https://international.humber.ca/study-at-humber/application-process/refund-information.html 

 

What is keep.meSAFE?

Real-time support is available from keep.meSAFE via telephone and chat. Appointment-based support is available over the phone, via video and in-person. Get matched with a counsellor who speaks your language, is from your culture, or has a shared experience for any school, health, or general life concern at no cost to you.

There are a number of ways to learn more and connect:
Call or chat with a counsellor directly from the My SSP app
Call us directly at 1.844.451.9700
Visit http://keepmesafe.org/

Download the app on App Store https://apps.apple.com/ca/app/my-issp/id1112006222 or Google Play https://play.google.com/store/apps/details?id=com.onetapsolutions.morneau.myissp&hl=en

I am studying from my home country in Fall 2021: can I opt-out of the health insurance?

The Humber International Centre will be communicating via emails with all registered Fall 2021 students in late August 2021 regarding health insurance options. The deadline to complete the Health Insurance Decision form is Monday, September 20, 2021. 

What documents do I need to apply for a Post-Graduation Work Permit?

To apply for a PGWP, you need to submit 

  • Confirmation of Graduation letter, and 
  • your final transcript 

When graduation status becomes available, you can download your Confirmation of Graduation (COG) letter from MyHumber (Student > Student Records > Confirmation of Enrollment/Graduation). Once you receive your COG you can request your final transcript from your MyHumber account. Your transcript will be sent to you by mail; please make sure your mailing address in MyHumber is current. 

I am in Canada as a visitor. Am I allowed to study?

You can’t start studying until you receive your study permit. You can apply online for a study permit if you’re already in Canada as a visitor. 

For more information please visit: https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students.html#visitor-study-permit 

Each case is reviewed on an individual basis, please complete our contact form so an International Student Advisor can advise based on the specifics of your case: https://international.humber.ca/contact  

What's the difference between a Letter of Submission and an Approval in Principle (AIP)?

The Letter of Submission will include the student’s name and the application number. The letter confirms IRCC received the Study Permit application on a certain date. This document can be found in the student’s online account under messages from IRCC.   

The Approval in Principle letter confirms students have passed the preliminary eligibility assessment on their Study Permit application. While they await a final decision on the application, they may commence their studies online from outside Canada. Note: The AIP does not guarantee the approval of the Study Permit application.

Can I start my work placement from outside Canada?

Students who plan to complete their work placement from outside Canada should contact their placement advisor and program coordinator for more information.

My study permit has expired, what should I do?

If your study permit expires before you apply to extend it, you’ve lost your status as a student in Canada. You may be able to restore your status. Please fill out the contact form to speak to an International Student Advisor.  

How will the travel restrictions impact my travel to Canada?

For all required steps to travel to Humber (including covid testing, quarantine requirements, and more), please review our Covid-19 Arrival page https://international.humber.ca/student-services/quarantine.html

As of April 22, 2021, at 11:30 pm ET, Canada is suspending flights from India (the current travel restriction is in effect until July 21, 2021). 

Please note travel restrictions for all countries may change with little warning. 

For more information, please visit: https://travel.gc.ca/destinations/india#flights 

Can I start my work placement from inside Canada if I do not have my Co-op Work Placement?

Students should contact their placement advisor and program coordinator for more information. 

Can I start my work placement from inside Canada if I do not have my Co-op Work Permit?

Students who do not have a valid Co-op Work Permit must apply as soon as possible. You may be eligible to use your Study Permit Work Authorization to begin your placement while waiting for a decision on your Co-op Work Permit application.

Please fill out the contact form to speak to an International Student Advisor. 

Will I have to complete a COVID-19 test prior to entering Canada?

To travel to Canada, you will need to complete pre-entry COVID-19 testing.  

You will need to present the documentation of a negative laboratory test result to the airline prior to boarding a flight to Canada. The test must be taken within 72 hours prior to the traveller’s scheduled departure to Canada. For more information, please visit: https://travel.gc.ca/travel-covid/travel-restrictions/flying-canada-checklist  

Please check IRCC’s website for more information.  

You should also visit Humber's COVID-19 Arrival page: https://international.humber.ca/student-services/quarantine/before-you-leave-home.html 

Where do I find International Centre workshop recordings?

You can watch a recording of some of the workshops on Blackboard: http://learn.humber.ca > learn.humber.ca > Courses > International Student Orientation > Recorded Workshops and Tutorials 

I am an international student and received a vaccine outside of Canada. What should I do?

The Government of Canada has issued guidance for individuals vaccinated outside of Canada that can be found here.

Residence

Is Humber Residence open?

The residence remains open with limited occupancy. Residence accommodations will only be available for students who must be on campus for academic purposes in the Fall term, as well as students with exceptional circumstances who have no other accommodation options.  We encourage students to apply and add themselves to the wait list. If they meet the criteria above, and a space becomes available that they are eligible for, we will offer on a first come, first-served basis. We hope to continue to increase occupancy as the year progresses as provincial and public health directives allow us to relax some restrictions. 

What is residence doing to ensure safety?

The safety and well-being of our students and staff is always our top priority. A list of the current measures in place in residence to help reduce the potential spread of COVID-19 can be found at: https://humber.ca/residence/updates

With limited access around the campus, how will it impact the dining plan?

Dining plan values will remain the same. Food Services is still in the planning phase for Fall. At the moment, we expect that there will be a focus on to-go food and the seating areas will be closed. At the North Campus, the Street Café, Tim Hortons, and Residence Cafeteria are expected to be open, and at the Lakeshore Campus, the Lake Café in AB and Tim Hortons are expected to be open for the Fall. 

Can I have guests visit me?

Guests are not permitted in residence until further notice, but we are hopeful that provincial and public health directives will allow us to relax some restrictions soon. 

What will happen if a student who lives in the residence is required to self-isolate?

As always, Humber and the University of Guelph-Humber follow direction from Toronto Public Health on appropriate measures to take. Students required to self-isolate may choose to go home if possible. Where this is not possible, the residence would ensure that the student is placed in a suite for the duration of their self-isolation or quarantine. For access to food during this time, the resident would pre-order meals from the cafeteria to be delivered outside their door daily or could order groceries online and staff would deliver outside their door. 

Students who live in residence and need to self-isolate or have tested positive must inform the residence by calling 416-675-6622 ext.77201 for the North Residence or 416-675-6622 ext.73001 for the Lakeshore Residence. The residence staff will provide further information and support. 

When will I know if I have a room in residence for Fall 2021?

We have begun to make offers to eligible Humber students, as of the week of April 19, and are now at a wait list. We typically see movement on the wait list throughout the spring and summer, so students on the wait list should check their emails daily, as offers made before July 18 must be accepted within 48 hours and offers on or after July 18 must be accepted within 24 hours.

Why is Residence making offers later this year?

There are still many things that are unknown for next year, and for now, we expect that residence may still need to have a reduced capacity to assist with physical distancing. As a result, we are prioritizing residence spaces for students who have courses that will be delivered in person on campus, or students who have all online courses but who have been deemed to have exceptional circumstances. We needed to wait until course delivery formats were confirmed before we knew who meets these criteria.   

What if I have exceptional circumstances?

The residence application asks if students have other extenuating circumstances that we should consider if all their classes are delivered online. If there are reasons why you need to live on campus even if your courses are all online, please explain them in detail in this section. Please note that students with on-site classes will be given priority for residence at the campus where their classes are delivered, so it is possible that students who have online courses only, but are deemed to have exceptional circumstances, may be placed at another campus where more space is available. 

I currently live in residence and want to stay here next year also, can my application be approved now?

There are still many things that are unknown for Fall 2021, and for now, we expect that residence may still need to have a reduced capacity to assist with physical distancing. As a result, we plan to prioritize residence spaces for students who have courses that will be delivered in person/on campus, or students who have all online courses but who have been deemed to have exceptional circumstances. We value returning residents and the mentorship they provide to first-year residents, so we are making conditional offers to returning residents by March 15, but will need to wait until course delivery formats are confirmed so we know who meets these criteria before we send formal residence offers.  

I live in residence now and I was approved because I have exceptional circumstances. Do I need to explain my circumstances again?

We understand that some residents who have been deemed to have exceptional circumstances for 2020-21 may have the same circumstances for 2021-22, but some students’ circumstances may have changed. For the new application, please ensure that you provide a detailed explanation of your current extenuating circumstances. 

If all of my classes are online and I don’t receive a room offer for Fall, can I get a space in the Winter?

Students who are not eligible for residence in the Fall may become eligible for Winter and will be required to apply separately for Winter when the Winter 2022 application is available.  

What if I accept a residence offer but change my mind before moving in?

Students who cancel their residence acceptance by 5:00 p.m. on July 18, 2021, will receive a deposit refund. Cancellations received after July 18, 2021, but before August 29, 2021, will result in the student forfeiting their deposit. If a student moves into residence and then decides to move out early, standard withdrawal procedures apply. This includes a $500 withdrawal fee, and the resident will be responsible for the residence fees for up to 60 nights unless an external replacement is found who meets the admissions requirements. 

I was offered a single, but my first preference was a suite. Can I change my room to a suite?

If you identified a suite as your first preference at the time that you submitted your application, we will notify you if you have been upgraded to a suite. If a suite is no longer your first preference, please email resmail@humber.ca

I will be arriving from outside of the country. Can I complete my 14-day quarantine in residence?

Any student who travels internationally at any point must complete their mandatory quarantine period elsewhere prior to coming to residence. 

Does Humber require vaccinations for students living in residence?

All Fall 2021 residents who are able to be vaccinated should have at least the first dose of a COVID-19 vaccine approved by the Government of Canada prior to moving into residence and commit to obtaining a second dose no later than Friday, October 8, 2021 for vaccines that require a second dose. All students living in residence for Fall must complete the Vaccination Status Declaration prior to moving in. More information about the residence requirement can be found here.

Staff Questions

COVID-19 Related HROE Resources Page for Employees

Following the Human Resources-focused Town Hall held on June 25, the Staff FAQs which were previously housed on this website will now reside directly on HROE COVID-19 Resources for Employees website (accessible through the HROE website, under COVID-19 Updates). This staff-specific page will also contain important resources related to the gradual reopening of our campuses.

This page will only be accessible to current Humber employees (i.e. an employee with an active employee ID or N number to sign in).

Please refer to this website for answers to your questions from both the All-Employee and Human Resources-focused Town Halls. For all general updates or student-specific information, please continue to visit here.