Frequently Asked Questions

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COVID-19

General Questions

What do I do if I have or think I have COVID-19?

If you are feeling unwell or exhibiting COVID-19 symptoms, do not come to campus. Step-by-step instructions on what to do for specifc COVID-19 related scenarios are available here

What if I need support with online learning/classes?

We have created a Student Learning Kit to provide help with Blackboard, other online tools and tips for online learning. There is also information on how you can connect with Open Learning Centre staff for support by email or phone. The Kit can be found at http://bit.ly/humberslkit.

Can I contact Humber's call centre right now?

The Contact Centre is open and ready to answer your questions.  You may contact us at 416-675-3111. 

Our hours of operation are:  

Monday to Friday from 8:30 a.m. to 4:30 p.m.

On Thursday, November 26 the Contact Centre will open at 10:15 am to facilitate a departmental meeting. We thank you for your patience.

You can also reach us by email at enquiry@humber.ca.

Are Humber College campuses open?

Humber online and in-person learning activities will continue as scheduled and not be affected by the Toronto and Peel Region lockdown that takes effect on November 23, 2020.

The amount of time that students will be required to be on campus will be limited to attend those specific courses identified for on-campus delivery. Staff and students will only be permitted on campus for the minimum time required to carry out necessary teaching, learning and administrative functions.  

Is the Humber Child Development Centre/daycare open?

Humber Child Development Centre will be open during the Toronto and Peel Region lockdown that takes effect on November 23, 2020. The Centre will operate with a limited capacity of 45 children.

Are Humber’s Community Employment offices operating?

All five Humber Community Employment Services Offices will continue to provide all resources and services by phone and internet until it is deemed safe to return to the community locations. Updates regarding online services are available here. When services resume at the locations this link will be updated. 

Will Humber-sanctioned international travel (Study Abroad, Exchange, Work placement etc.) be permitted?

Due to the ongoing COVID-19 pandemic, Humber has decided to extend the ban on Humber-sanctioned international travel for students, faculty and staff, in all countries until the end of the Winter term, May 1, 2021.

Requests for exemptions in exceptional circumstances will be reviewed on a case-by-case basis and are subject to approval from the divisional Vice President.

How will my work study/internship/placement be impacted?

Work-Integrated Learning remains an important part of our program delivery. Each program will determine how it is integrated into respective curriculum during each term. This includes off-campus activity such as field and clinical placements. 

What if I don’t feel safe coming to campus?

The health and safety of the Humber community remains our top priority. Details about the health and safety measures we have in place on campus can be found here

On-campus learning will only occur for courses where it is safe and necessary to do so. The amount of time that students will be required to be on campus will be limited to those specific courses. 

If you have program-specific concerns, please contact your Program Coordinator.  

Will varsity events be allowed?

The Ontario Colleges Athletic Association (OCAA) and its members have decided to suspend the varsity athletic schedule for the 2020 Fall semester.

Sports affected by this decision include baseball, softball, rugby, rugby 7’s, soccer, golf, and cross-country running.

The OCAA made this decision in order to further reduce the potential exposure to COVID-19, and protect the health and safety of everyone involved in varsity sports, particularly our student athletes, coaches, athletic staff, and fans. The suspension of the fall varsity schedule is also due to member institutions providing a hybrid model of program delivery in the fall semester, meaning a minimal number of students and staff on campus.

Winter 2021 Update: The OCAA, in collaboration with the member institutions, have made the decision to cancel the sanctioned varsity athletic season for the 2021 Winter semester.

Sports affected by this decision include badminton, basketball, curling, volleyball and indoor soccer. Ontario Collegiate Recreation (OCR) extramural scheduled activities will also be cancelled (except for online options).

The OCAA recognizes that some members may choose to participate in unsanctioned, exhibition opportunities within the parameters of the regulations set forth by the government and Provincial Sport Organizations. Humber will continue to evaluate options to provide a range of training and competition opportunities for our varsity student-athletes. More information is available at OCAA.com, including an FAQ.

What safety measures are in place on campus?

New health and safety measures have been put in place, including the mandatory wearing of masks in indoor spaces.

Masks are to be worn within all areas of campus buildings, with the only exemptions for employees working in private offices and/or personal workspace where 6 feet of physical distancing can be maintained. In addition, students and employees who are unable to safely wear a mask due to medical reasons will be exempt.

Humber will be providing two reusable cloth face masks to each staff or students returning to campus.  

Physical distancing is also required, wherever possible. 

Will the Bookstore be open?

Humber’s bookstore at the North and Lakeshore campuses will be closed during Toronto and Peel Region lockdown that takes effect on November 23, 2020.

The bookstores will offer curbside pickup. Order can be placed online at https://www.bkstr.com/humberitstore/home.

Additional information can be found on the Student Services Update page: humber.ca/updates/student-services-update.  

 

Will the Test Centre be open?

The Test Centre will be offered remotely until it is safe to reopen. 

Additional Test Centre information can be found on the Student Service Update page: https://humber.ca/updates/student-services-update

Will Campus student jobs be available?

We anticipate that there will be some student employment opportunities available. These may look different than in previous terms and will be dependent on evolving operational needs. Some positions are expected to be designed to allow for working remotely.  

IGNITE part-time positions will still be offered to students for Fall 2020, in a remote format. You can see available jobs and apply online at http://ignitestudentlife.com.

Will on-campus food and retail services be available?

Food and retail services will be offered with limited menu choices. Details can be found here.

Will there be any differences to student services?

Student services will remain primarily online. Please see the latest list of services and their mode of delivery here. When we are able to open libraries, computer labs, study and other spaces, there will be strict rules about physical distancing, and limited numbers of students will be allowed in these areas and on campus. 

IGNITE’s Dispute Resolution Clinic is operating online via email and Zoom on Tuesdays and Thursdays. Appointments can be made on our website at http://ignitestudentlife.com.

The Sleep Lounge, and Soup Bar will be closed for Fall 2020.

For more information about IGNITE services, visit our website at http://ignitestudentlife.com, and our Instagram, Twitter and Facebook pages for updates.

Will student events happen on Humber campuses?

Decisions about large gatherings and events scheduled for September 2020 and beyond will be done on an individual basis. 

The majority of IGNITE’s events and programming will be held online. Information about current and upcoming events and services can be found on our website at http://ignitestudentlife.com, and on our Instagram, Twitter and Facebook pages.

Are there mental health counsellors to assist Humber students?

Humber’s Student Success and Engagement (SSE) department is constantly monitoring the number of requests they receive for counselling and other mental health services.  

Counselling is available through a combination of remote options. Students can visit https://humber.ca/student-life/swac/health-counselling for more information. To connect with the SSE team, students can submit an appointment request to counselling@humber.ca or call 416-675-5090 for North Campus, Centre for Trades and Technology and Orangeville Campus, or 416-675-6622 ext. 3331 for Lakeshore Campus. 

If at any time students need immediate personal support or counselling, there are resources to help. They can access the Good2Talk Helpline at 1-866-925-5454, email the Student Wellness and Accessibility Centre at counselling@humber.ca during office hours, or use Therapy Assist Online, which provides online and mobile tools.  

What should at high risk/immunocompromised students do if their program requires returning to campus for certain courses?

The health and well-being of students is the top priority for Humber. If students cannot come to campus due to health reasons, they should contact their Program Coordinator to discuss their options. They may also contact Accessible Learning Services to discuss accommodation options.

What Accessibility Services are available?

Humber’s Accessible Learning Services department is here to support students every step of the way through their Humber journey. Detailed accessible learning services information can be found here.  

Humber’s Open Learning Centre also provides tutorials, workshops and other support with online learning. Additional information can be found here

The Test Centre will provide support for students who require the reader scribe accommodation remotely for the Fall until it is safe for us to reopen. Once reopened, we would be able to support all other accommodations within the Test Centres. All other classroom accommodations are to be supported by faculty in the remote environment. 

Am I able to rent a locker on campus?

Lockers will be available and are free for the Fall 2020 and Winter 2021 semesters. Students should follow the regular locker rental process on MyHumber Services. Completing a payment is not necessary.  

Is the library open?

The library will remain closed until further notice.  

During the Fall 2020 semester, Humber libraries will provide alternative access to the college’s print textbook collection and are developing new approaches to acquiring course textbooks. With many courses being offered solely online, and with students having limited access to campus, we are focusing efforts on optimizing existing electronic resources and consulting with faculty as to which new resources or tools are required. 

Are computer labs available for use?

Open access computer labs are closed until further notice. However, some classes may be scheduled in a computer lab during the Fall term.  

Will water refill stations be operational?

Students, and anyone else accessing campus, should bring a reusable water bottle with them to campus. Water bottle filling stations are working. The water fountain functions have been turned off. Individuals will be unable to drink directly from the fountain.  

If I am being harassed as a result of COVID-19, where can I go to report it?

The Ministry of Health and Centers for Disease Control and Prevention recommend not to make assumptions about the risk of students, faculty or staff based on their ethnicity or travel history. Every member of the Humber and the University of Guelph-Humber's community has the right to be treated with respect and dignity and to be welcomed and supported on our campus.

If you feel you have been targeted based on any of the above factors, you should discuss the matter with the Human Rights office by emailing nancy.simms@humber.ca.

If you need immediate assistance, contact 911. For an on-campus safety concern, contact the Department of Public Safety at 416.675.6622 ext. 4000 (24 hours a day/7 days a week).

Is the campus dental office open?

The college’s dental office has reopened with strict safety measures and infection control guidelines. For more information or to book an appointment visit loveyourteeth.ca.

Is the games room open (IGNITE)?

IGNITE’s office including the games room will remain closed until further notice. To contact IGNITE visit ignitestudentlife.com 

How often will high-touch areas (i.e. washrooms, elevators, etc.) be sanitized?

Humber has a dedicated disinfection team that will rotate around the campuses continuously disinfecting high touch surfaces. This includes door handles, railings, elevator buttons, vending machines, parking machines, drinking fountains etc.  

A product called Aegis has been applied to all high touch point surfaces, which works on a microscopic level to kill any viruses that come in contact with it. Though regular disinfecting will continue, Aegis provides another layer of protection between cleanings.

Washroom cleaning depends on location and use. For example, the washroom on the LRC first floor is cleaned hourly because of the high use, while some of the quieter locations are cleaned five times a day. 

I am concerned my classmates are not following appropriate health and safety measures in class. Who can I report this to?

Please contact your professor directly.

Will the print shop be open?

The Xerox Print Centre at Humber’s North Campus will operate Monday to Friday from 9 a.m. to 5 p.m. 

Can I hang out and study outside on campus grounds?

Yes, staff and students can use the campus outdoor space, but please maintain physical distance from one another. 

Are fitness centres open?

Humber’s fitness centres at the North and Lakeshore campuses will be closed during Toronto and Peel Region lockdown that takes effect on November 23, 2020.

Is there somewhere I can go if I have an in-person class and an online class back-to-back?

Students in this situation will receive a direct email from the Registrar's Office with details about available options. 

Will students have access to printers on campus?

As part of the Health and Safety protocols in place on campus at Humber, we are not currently offering students access to printers. 

Alternatively, the Xerox Print Centre at Humber’s North Campus is open Monday to Friday from 9 a.m. to 5 p.m. if needed. 

Student FAQs - Fall Term

When does the Fall term end?

The Fall Semester begins on Tuesday, September 8, 2020 and ends on Friday, December 18, 2020. For all of the latest date and deadline information, view the Academic Calendar (www.humber.ca/academic-calendar). 

When is the last day to drop courses for Fall Semester?

The last day to drop a course and receive a refund is Monday, September 21, 2020. The last day to withdraw from a course without academic penalty is Friday, November 20, 2020. 

Since the Fall term will be delivered both online and in-person are there any reductions in fees?

While the Fall term will be different this year, we remain committed to giving you a great online learning experience; helping keep you connected; fostering an environment of wellness, kindness and inclusion; and doing our best to be flexible. As always, we are focused on your future.

Post-secondary tuition and fees are established by the College in accordance with requirements from the Ministry of Colleges and Universities. Tuition fees support the cost of academic program delivery and the general operations of the College.

Tuition is not specific to location or mode of delivery (in-person or online); it is primarily for the instruction, assessment and administration of program delivery, which is ongoing. These are costs that continue during this time and are ineligible for refund or rebate.

Humber has undertaken a full assessment of compulsory ancillary fees for the Fall 2020 term. The goal of the assessment was to determine which fees should be reduced while ensuring that all virtual supports for meaningful online learning and an enhanced set of virtual student services are provided to our students. Additionally, we expect some on-campus services will be offered in accordance with public health and safety guidelines. Wherever possible, we reduced compulsory fees and are passing any potential savings on to students.

For the Fall 2020 Term only, students will not be charged for the following items:

  • Athletics & Recreation - $44.92
  • Student Buildings - $58.00
  • Student Records - $8.24
  • Campus Safety - $4.45
  • Student Government and Enhanced Student Experience - $23.75

Total Reduction in Ancillary Fees for Fall 2020: $139.36.

​Program-specific ancillary fees have also been fully assessed to identify the necessary supply or activity costs required in order to successfully deliver the program’s learning outcomes in the Fall term. Where the course material or activity would no longer be offered or required, the fee has been reduced or removed completely. For example, uniform, headshot, field trip, venue use, guest speaker, in-person training, admission or placement costs.

In some cases, there was an increase in program ancillary fees to accommodate individual student lab kits or materials, where they may previously have been shared. This will allow us to meet health and safety guidelines while delivering the course. Program fee information for Fall 2020 can be found on individual program pages or in printer-friendly format here.

IGNITE Optional Fees

IGNITE is committed to providing the best student experience possible, both on-campus and online. This is why IGNITE has waived the optional social engagement fee for all students for Fall 2020 while bringing you the events and social opportunities you love.

As with Fall 2020 fees, we will assess Winter 2021 Term fees to ensure they reflect the services/supports students can access as the situation continues to evolve.

To ensure students are able to plan for the upcoming term, all posted tuition and ancillary fees are accurate and up to date. Financial aid information can be found on our website: humber.ca/admissions/financial-aid.html. Students may also email finaid@humber.ca with questions.

What is happening with Fall Convocation at Humber?

As a result of the ongoing COVID-19 pandemic, and our commitment to prioritizing the health and safety of the college community, Humber has made the difficult decision to cancel in-person ceremonies for the Fall 2020 Convocation.

We would still like to celebrate graduate success and are planning a virtual Convocation celebration on Wednesday, November 25, at 1:00 pm EST.

Spring 2020 graduates, we had hoped to celebrate you in person at a future date, but unfortunately, as the COVID-19 pandemic continues, this is no longer possible. While you had the opportunity to celebrate during the virtual convocation in June, you are invited to join your fellow Fall 2020 graduates virtually on November 25 as well.

Will parking be free?

For the Fall semester, daily parking at all campuses is complimentary to all students and employees who need to attend the college. Parking permits will not be sold for the Fall semester. Information about student and employee parking permit sales for the Winter 2021 semester will be posted/announced by November 1, 2020. 

Student FAQs - Winter Term

When will the Winter 2021 term start?

As we work to plan the upcoming terms, we have adjusted the start of the Winter term. The term will run from January 18, 2021 to April 30, 2021. The Academic Calendar is available here

When is Winter reading week?

Winter 2020 reading week is scheduled from Monday, March 8, 2021, to Friday, March 12, 2021. The Academic Calendar is available here

What is happening with the Winter Semester?

To ensure the health and safety of our community, 52 per cent of our programs will be offered entirely online, with the remainder having both online and in-person components. Eighty-four per cent of courses, including all electives, will be delivered online. 

You can find the complete list of programs, their mode of delivery and course-specific information here. 

Please note that some program/course information may be delayed as delivery for those specific areas may be dependent on outstanding information from external or affiliated parties. If this is the case, we will communicate to the impacted students as soon as possible. 

Student services will remain primarily online for the Winter term. Please see the latest list of services and their mode of delivery. 

What will happen with Winter Orientation?

For the latest information, please visit humber.ca/orientation

When is the last day to drop courses for the Winter semester?

The last day to drop a course for a refund is Friday, January 29, 2021. The last day to Withdraw from a Course Without Academic Penalty is Friday, April 2, 2021. 

How do I know if my program/courses will be online?

To ensure the health and safety of our community, 52 per cent of our programs will be offered entirely online, with the remainder having both online and in-person components. Eighty-four per cent of courses, including all electives, will be delivered online. 

You can find the complete list of programs, their mode of delivery and course-specific information here

Since the Winter term will be delivered both online and in-person are there any reductions in fees?

While the Winter term will be different this year, we remain committed to giving you a great online learning experience; helping keep you connected; fostering an environment of wellness, kindness and inclusion; and doing our best to be flexible. As always, we are focused on your future. 

Post-secondary tuition and fees are established by the College in accordance with requirements from the Ministry of Colleges and Universities. Tuition fees support the cost of academic program delivery and the general operations of the College. 

Tuition is not specific to location or mode of delivery (in-person or online); it is primarily for the instruction, assessment and administration of program delivery, which is ongoing. These are costs that continue during this time and are ineligible for refund or rebate. 

Humber will undertake a full assessment of compulsory ancillary fees for the Winter 2021 term. The goal is to determine which fees should be reduced while ensuring that all virtual supports for meaningful online learning and an enhanced set of virtual student services are provided to our students.  

Additionally, we expect some on-campus services will be offered in accordance with public health and safety guidelines. Wherever possible, we will reduce compulsory fees and pass any potential savings on to students. 

Program-specific ancillary fees will be assessed to identify the necessary supply or activity costs required in order to successfully deliver the program’s learning outcomes in the Winter term. Where the course material or activity would no longer be offered or required, the fee will be reduced or removed completely. For example, uniform, headshot, field trip, venue use, guest speaker, in-person training, admission or placement costs. 

Will parking be free for the Winter term?

For the Winter 2021 semester, Humber College will continue to offer complimentary parking at all campuses to any staff, faculty, or students when they need to attend the college. Parking permits will not be sold for the Winter semester. Information on staff & student parking for the Summer 2021 semester will be posted in April 2021.

Financial Assistance

Is there financial help for students?

The Support our Students (SOS) Fund has been established to assist students who are experiencing financial hardship.

Earlier this year, we also launched the COVID-19 Bursary to help students who have experienced additional financial hardship due to the COVID-19 pandemic and are/will be studying full-time at Humber.

Students are also encouraged to review government financial aid opportunities here

Students can enquire about financial need assistance by contacting finaid@humber.ca.

What is the Support Our Students (SOS) Fund and how can I apply for funding?

The Support our Students (SOS) Fund has been established to assist students who are experiencing financial hardship.

Earlier this year, we also launched the COVID-19 Bursary to help students who have experienced additional financial hardship due to the COVID-19 pandemic and are/will be studying full-time at Humber.

Applications for assistance will be considered based on the following criteria: 

1.    Financial hardship due to job loss;

2.    Increased living and educational costs such as access to WIFI/data, computer equipment, and/or change of residence, etc.

Eligibility:

The COVID-19 Bursary is available to returning domestic and international students registered to study full-time in a post-secondary program.

Students who demonstrate additional financial need to cover basic cost of living and studying costs could be considered for top-up funds in addition to the COVID-19 Bursary. 

Name of bursary application on MyHumber: 

COVID-19 Bursary

Application details: 

To apply, you must complete the Interactive Budget Calculator online at MyHumber > Student Awards and Financial Aid > Apply for Student Aid > Select the appropriate Aid Year followed by the appropriate Aid Period.

Select the appropriate application:

Domestic Students: COVID-19 Bursary (Domestic Students)

International Students: COVID-19 Bursary (International Students) 

You will be required to provide a statement outlining how the COVID-19 pandemic is affecting your finances as well as an accurate estimate of your income, savings and expenses for your study period.

Award amount and process:

Once your application is submitted, you can expect a response within 5-7 business days.

If your application is approved, a designated amount (TBC) will be awarded.

We are here to help with any questions you may have about financing your education during these challenging times. 

Domestic students requiring further assistance can contact finaid@humber.ca to ask about Financial Need bursaries or with questions regarding budgeting, planning and other funding options. 

International students with questions about financial aid can connect with the International Centre by emailing covid.bursary@humber.ca. All enquiries can expect a response within 24 to 48 hours.

How can I help support students?

You can make a donation at humber.ca/SOSFund. Every dollar makes a difference.

What is the criteria for students to qualify for this financial support through the COVID-19 Support our Students fund?

Humber offers a number of scholarships and bursaries for students.

As always, financial aid information can be found on our website. Students may also email finaid@humber.ca with questions or to apply for support.

In addition to OSAP, other types of student support from the government can be found here.

In addition to the COVID-19 Support our Students Fund, what other supports exist for students?

Humber offers a number of scholarships and bursaries for students.

As always, financial aid information can be found on our website. Students may also email finaid@humber.ca with questions or to apply for support.

In addition to OSAP, other types of student support from the government can be found here.

International Student Questions

Is Humber on the new approved list of DLIs with an approved COVID-19 Readiness Plan?

We are pleased to inform you that Humber College’s COVID-19 readiness plan has been approved by the Canadian government. See IRCC’s list of DLIs with approved COVID-19 readiness plans here: https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students/approved-dli.html.  

International students at Humber are now able to travel to Canada. You can now enter Canada with a valid study permit or letter of introduction that shows that you are approved for a study permit. In addition to having a study permit or a letter of introduction, students must also have a valid Temporary Resident Visa (TRV) or an Electronic Travel Authorization (eTA).  

If you have any questions for us, please send them using our contact form. We will respond to the questions sent to us as soon as possible. When you are ready to travel to Canada, we will provide you with a travel letter in your name indicating that we are approved to welcome international students. 

To have a personalized travel letter sent to you, please complete the following request form: https://app.geckoform.com/public/#/modern/FOUSE036foCaUFQK.

Can I leave and re-enter Canada?

International students at Humber are now able to re-enter Canada. You can now enter Canada with a valid study permit or letter of introduction that shows that you are approved for a study permit. In addition to having a study permit or a letter of introduction, students must also have a valid Temporary Resident Visa (TRV) or an Electronic Travel Authorization (eTA). We also recommend that returning students bring a copy of their confirmation of enrolment letter and official transcript.  

When you are ready to travel to Canada, we will provide you with a travel letter in your name indicating that we are approved to welcome international students. To have a personalized travel letter sent to you, please complete the following request form: https://app.geckoform.com/public/#/modern/FOUSE036foCaUFQK

If you decide to leave Canada, please ensure that you have communicated with one of our International Student Advisors regarding the immigration rules that are currently in place. You can get in touch with them through this contact form: international.humber.ca/contact.html  

If you are returning to your home country to complete your internship/placement please make sure to discuss your plans with your Placement Advisor/Program Coordinator. 

If you have immediate family members who want to be with you, they may be able to travel. Please visit the IRCC website for more information: https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students.html#travel 

All travelers entering Canada must quarantine for 14 days upon their arrival. This is mandatory even if you have no symptoms. More information is available here. Please keep in mind that permission to re-enter Canada is at the discretion of Canadian officials.  

What support services and mental health resources are available to me, other than the ones offered at Humber?

Post-secondary students can access:  

I have an AIP (Approval in Principle) letter. Can I begin my studies?

We are still awaiting IRCC’s decision regarding Winter 2021 and will post information here when it becomes available. 
 
Please monitor Humber College's refund policy for upcoming winter 2021 updates here

My study permit application is still in process. Can I study?

You may begin your studies online from outside of Canada if you applied for your study permit before your fall 2020 program starts, and your semester is delivered through an online format. Note, there is no guarantee that the study permit application will be approved. 

If you are currently inside Canada, you must have a valid study permit to study in a program that is more than 6 months in length.

If you are taking a hybrid program you must have a valid Canadian study permit or a letter of introduction from IRCC dated on or before March 18, 2020.

For refund information please visit: https://international.humber.ca/study-at-humber/application-process/refund-information.html

Is Humber's International Centre open?

As of Monday, November 23, 2020, the City of Toronto is under lockdown. These necessary measures are being taken to limit community transmission of COVID-19. Please see the full announcement here

In accordance with this lockdown, Humber’s International Centre offices at both Lakeshore and North Campuses are closed for in-person visits and phone services starting Monday, November 23, 2020 for the remainder of the calendar year. 

We will continue to be available online to assist you with any enquiry that you may have. If you'd like to get in touch with us online, please use our contact form: international.humber.ca/contact.  Our current response time is up to five business days.  In most cases we are able to respond much sooner than five days. 

What will happen to my Post-graduation Work Permit Program eligibility if some or all of the Fall 2020 and/or Winter 2021 program is delivered online and I am currently outside Canada?

If your program delivery mode remains online only for Winter 2021, you can continue to study outside Canada until April 30, 2021.  

Please see here for details: https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students.html#pgwp-outside-canada  

You will remain eligible for the PGWP if you have applied for a Study Permit before your program start date and you are eventually approved.  

If your program delivery mode for Winter 2021 is in-person which requires you to be in Canada, you will require a valid Study Permit or a Letter of Introduction to be able to travel to Canada. Please see Humber’s guide on how to prepare for your Quarantine Plan and your return to Canada: https://international.humber.ca/student-services/quarantine/before-you-leave-home.html 

What will happen to my Post-Graduation Work Permit Program eligibility if some or all the Fall term of my program is delivered online, and I am currently studying in Canada?

If you are studying from inside Canada you may still be eligible for the post-graduation work permit. Please visit the IRCC website for updated information: https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students.html#pgwp-eligibility 

Will I have to quarantine upon arrival?

You must have a plan to quarantine for 14 days when you arrive in Canada. This is mandatory, even if you have no symptoms. If you don’t have a quarantine plan, you should not travel to Canada.  

Please check IRCC’s website for more information.  

Humber is required by the Canadian government to collect quarantine information from every arriving international student due to current global travel and pandemic conditions. If you do not provide us this information, we are required to report to Canadian immigration authorities that this was not provided to us.  Please let us assist – complete this form as soon as possible. 

If you are already in Canada, please complete this form as well. We require information regarding your quarantine plan (location, date started, etc) to report to the Canadian government. 

All students who returned to Canada within two weeks of the start of classes need to be tested for Covid-19 as a part of their arrival process.  You must get tested at one of the testing centres in the GTA once quarantine is completed. You must wait until your quarantine is finished, then go to one of the testing locations for the test. Do not break your quarantine to go for a Covid-19 test. 

Testing sites are available throughout the GTA – there are 28 test locations throughout the GTA.  You may choose the testing location most convenient for you. In order to have a COVID-19 test, an appointment is necessary.  Please visit the link below for more information covid-19.ontario.ca/assessment-centre-locations/  

What options do I have for the Winter term intake? Can I defer my offer?

You may be able to defer your Winter (January) 2021 offer to May or September 2021. As Humber does not offer all programs during all intakes, you may choose an alternate program available. 

Unfortunately, seats in a program cannot be guaranteed if you choose to defer your Winter 2021 classes. Please visit international.humber.ca/study-at-humber/program-availability.html for current information on program availability: this information is updated regularly.  

Details about Winter 2021 refunds and deferrals will be posted here when they become available.  

How do I apply for a study permit when all of the visa offices are closed?

You can apply for your study permit online through the IRCC website. Apply online and check your country-specific instruction guide.

How do I complete my biometrics if the biometric centres are currently closed?
I already have OHIP coverage: can I opt-out of health insurance?

Information about Winter 2021 health insurance opt out options will be communicated via email no later than December 1, 2020. 

Can I add a family member to my health insurance?

The deadline to add a family member to your Fall 2020 health insurance plan was October 9, 2020. It is no longer possible to do so. 

What is Humber's international refund and deferral policy for Winter2021?

When details become available, they will be posted here: https://international.humber.ca/study-at-humber/application-process/refund-information.html 

What will happen if I am in a two-semester program and I have already taken 50 per cent of my program online?

Students who may be in this situation will be contacted by the International Centre to discuss their options: international.humber.ca/contact.

What should I do if I start studying online and IRCC denies stage 2 of my study permit application?

You must upload your Study Permit Decision Letter to notify Humber College of your refusal. You will not be eligible to continue studying at Humber College.  

If you receive a Study Permit refusal, please refer to Humber’s Refund Policy to determine if you are eligible for a refund.  

Please monitor Humber College’s refund policy for upcoming Winter 2021 updates: https://international.humber.ca/study-at-humber/application-process/refund-information.html 

 

What is keep.meSAFE?

Real-time support is available from keep.meSAFE via telephone and chat. Appointment-based support is available over the phone, via video and in-person. Get matched with a counsellor who speaks your language, is from your culture, or has a shared experience for any school, health, or general life concern at no cost to you.

There are a number of ways to learn more and connect:
Call or chat with a counsellor directly from the My SSP app
Call us directly at 1.844.451.9700
Visit http://keepmesafe.org/

Download the app on App Store https://apps.apple.com/ca/app/my-issp/id1112006222 or Google Play https://play.google.com/store/apps/details?id=com.onetapsolutions.morneau.myissp&hl=en

I am studying from my home country in Winter 2021: can I opt-out of the health insurance?

Information about Winter 2021 health insurance opt out options will be communicated via email no later than December 1, 2020. 

What documents do I need to apply for a Post-Graduation Work Permit?

To apply for a PGWP, you need to submit 

  • a letter of completion and/or 
  • your final transcript 

Please visit IRCC website for more information: https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students.html#apply-pgwp 

I am in Canada as a visitor. Am I allowed to study?

You can apply online for a study permit if you’re already in Canada as a visitor. 

When you apply, you must follow the instructions for applying from outside of Canada. We’ll process your application in the same amount of time as though you’d applied from your home country, outside of Canada. If we approve your application and send you a port of entry letter of introduction, you need to contact us to have your study permit sent to you in Canada

You can’t start studying until you receive your study permit. 

More information is available here

Each case is reviewed on individual basis, please complete our contact form so an International Student Advisor can advise based on the specifics of your case: international.humber.ca/contact 

Residence

Is Humber Residence open?

The residence remains open with limited occupancy. Residence accommodations will only be available for students who must be on campus for academic purposes in the Fall term, as well as students with exceptional circumstances who have no other accommodation options. Some spaces are still available, so we continue to encourage students to apply and add themselves to the waitlist. If they meet the criteria above, and a space becomes available that they are eligible for, we will offer on a first-come, first-served basis.

How will my stay in residence be affected during the Fall term?

We are expecting that there will continue to be restrictions in place in residence during the Fall term to reduce the potential spread of COVID-19, including the closure of lounges, studies and the community kitchens. No guests will be permitted, and the cafeteria will operate on reduced hours with a focus on to-go meals.

What is residence doing to ensure safety?

The safety and well-being of our students and staff is always our top priority. The following measures will be in place in the residence until further notice to help reduce the potential spread of COVID-19: 

  1. A reduced number of students will live in residence to ensure physical distancing measures can be taken,
  2. Residents living in single-style accommodations will be assigned a specific toilet/sink/shower with one other person. Residents living in suite-style accommodations will be assigned one student per suite,
  3. Guests will not be permitted in residence until further notice,
  4. Some common areas will remain closed, including the fitness room, and the community kitchens,
  5. Lounges and studies will be available during designated hours by reservation on a trial basis. Limited capacity will be in effect, with physical distancing and masks required. Private social gatherings are not permitted outside of these parameters,
  6. Small events organized by Residence staff will follow physical distancing, mask requirements, and capacity restrictions,
  7. The cafeteria will be open on a reduced schedule for to-go meals only,
  8. Frequent cleaning of high-touch areas will continue with a hospital-grade disinfectant, and common washrooms will continue to be cleaned at least twice daily,
  9. Residents and staff must wear masks in hallways and common areas and should maintain 2m distance from others wherever possible.
With limited access around the campus, how will it impact the dining plan?

Dining plan values will remain the same, and we expect that there will be a focus on to-go food and the seating areas will be closed.  The North Campus Food Emporium and Residence C-Store, the Lakeshore’s Lake Café in AB and Birmingham Arena Café, and Carrier Drive’s Trades Café will be open this Fall.

Can I have guests visit me?

Guests are not permitted in residence until further notice.

My program was deferred until Winter or I only have online classes for Fall. Can you hold my room for the Winter term?

Residence rooms will not be held for students who do not have on-site academic requirements for Fall 2020. Deposits will be refunded by the end of June. We expect the Winter 2021 residence application to be available in October, and if you wish to be considered for residence for Winter should more spaces become available, you will need to complete the Winter 2021 application and add your name to a waitlist. At this time, please note that we cannot guarantee a room for Winter 2021, however, any room offers for Winter would factor on-campus academic requirements, whether the student had accepted a Fall 2020 residence offer, and the date of Winter application.

I had been approved for residence for the whole Academic Year 2020-21, but my residence space has been cancelled for the Fall 2020 term. If my classes are on site for the Winter 2021 term, why do I have to re-apply and add myself to the wait list?

The COVID-19 situation continues to change and plans for Winter 2021 academic delivery have not been finalized. As a result, we cannot guarantee residence rooms for Winter. We are asking students whose residence room was cancelled for Fall move in to reapply on the Winter semester application to ensure we have an accurate list of who is still interested in living on campus in the Winter. We expect the Winter residence application to be available in October, as usual, and as we move closer to Winter, Humber will share plans for the term. We have refunded the $500 deposits for any student whose Fall residence accommodation was cancelled by Humber to ensure that students have access to those funds now, and if a student is offered a space for Winter 2021, they will need to pay a $500 for the Winter term.  

What will happen if a student who lives in the residence is required to self-isolate?

As always, Humber and the University of Guelph-Humber follow direction from Toronto Public Health on appropriate measures to take. Students required to self-isolate or quarantine would be encouraged to go home if possible. Where this is not possible, the residence would ensure that the student is placed in a suite for the duration of their self-isolation or quarantine. For access to food during this time, the resident would pre-order meals from the cafeteria to be delivered outside their door daily or could order groceries online and staff would deliver outside their door.

Students who live in residence and need to self-isolate or have tested positive must email the residence at resmail@humber.ca for the North Residence or lakeresmail@humber.ca for the Lakeshore Residence. The residence staff will provide further information and support. 

Can I defer my $500 deposit to Winter 2021?

If your Fall 2020 offer has been cancelled, or you have cancelled your room offer in the residence portal before July 1, your deposit will be refunded. We expect the Winter 2021 residence application to be available in October, and if you wish to be considered for residence for Winter should more spaces become available, you will need to complete the Winter 2021 application and add your name to a waitlist. At this time, please note that we cannot guarantee a room for Winter 2021, and any room offers would factor on-campus academic requirements, whether the student had accepted a Fall 2020 residence offer, and date of Winter application.

Staff Questions

COVID-19 Related HROE Resources Page for Employees

Following the Human Resources-focused Town Hall held on June 25, the Staff FAQs which were previously housed on this website will now reside directly on HROE COVID-19 Resources for Employees website (accessible through the HROE website, under COVID-19 Updates). This staff-specific page will also contain important resources related to the gradual reopening of our campuses.

This page will only be accessible to current Humber employees (i.e. an employee with an active employee ID or N number to sign in).

Please refer to this website for answers to your questions from both the All-Employee and Human Resources-focused Town Halls. For all general updates or student-specific information, please continue to visit here.