Frequently Asked Questions

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COVID-19

COVID-19 Vaccines

Where can I find information related to Humber's vaccination policy?

For information about Humber's vaccination policy, including FAQs, information about student exemptions, as well as step-by-step instructions for uploading COVID-19 documentation to the Humber Guardian app, visit humber.ca/campus-return/vaccination-information.

General Questions

What do I do if I have or think I have COVID-19?

If you are feeling unwell or exhibiting COVID-19 symptoms, do not come to campus. Step-by-step instructions on what to do for specific COVID-19 related scenarios are available here

What if I need support with online learning/classes?

We have created a Student Learning Kit to provide help with Blackboard, other online tools and tips for online learning. There is also information on how you can connect with Open Learning Centre staff for support by email or phone. The Kit can be found at http://bit.ly/humberslkit.

Is the Humber Child Development Centre/daycare open?

Humber Child Development Centre remains open with a limited capacity of 45 children.

Are Humber’s Community Employment offices operating?

All five Humber Community Employment Services Offices will continue to provide all resources and services by phone and internet until it is deemed safe to return to the community locations. Updates regarding online services are available here. When services resume at the locations this link will be updated. 

Will Humber-sanctioned international travel (Study Abroad, Exchange, Work placement etc.) be permitted?

Due to the ongoing COVID-19 pandemic, Humber has decided to extend the ban on Humber-sanctioned international travel for students, faculty and staff, in all countries until December 31, 2021.

Requests for exemptions in exceptional circumstances will be reviewed on a case-by-case basis and are subject to approval from the divisional Vice President.

Varsity events resumed in Fall 2021. Varsity student athletes were required to be fully vaccinated by September 16 to take part in practices, exhibitions, and league games at Humber College.

What safety measures are in place on campus?

Humber has a vacccination policy in place that requires students, employees, contractors and visitors coming to the College's campuses or facilities will be to provide proof that they are fully vaccinated. For the remainder of the fall term, students may continue to access campus with proof of a negative COVID-19 test taken no more than 72 hours prior to coming to campus. 

What will be different in the winter 2022 term is that only those who are fully vaccinated or those who have an approved medical or human rights exemption and proof of a negative COVID-19 test will be able to access campus. Students who are unvaccinated will not be able to access campus with a negative COVID-19 test. Humber will only offer on-site testing free of charge to students and staff who have an approved exemption.

Health and safety measures have been put in place, including the mandatory wearing of masks in indoor spaces. Masks are to be worn within all areas of campus buildings, with the only exemptions for employees working in private offices and/or personal workspace where 6 feet of physical distancing can be maintained. In addition, students and employees who are unable to safely wear a mask due to medical reasons will be exempt. 

Physical distancing is also required, wherever possible. 

The College has enhanced cleaning protocols in place. All the high-touch common areas, such as hand railings, elevator buttons, etc., are being cleaned every two hours. At the beginning of class, please use the disinfectant wipes provided to clean your space and any equipment and to wipe them down at the end of class.   

Will on-campus food and retail services be available?

Food and retail services will be offered with limited menu choices. please visit the Humber Food Services webpage for more information.

Are there mental health counsellors to assist Humber students?

Humber’s Student Success and Engagement (SSE) department is constantly monitoring the number of requests they receive for counselling and other mental health services.  

Counselling is available through a combination of remote options. Students can visit https://humber.ca/student-life/swac/health-counselling for more information. To connect with the SSE team, students can submit an appointment request to counselling@humber.ca or call 416-675-5090 for North Campus, Centre for Trades and Technology and Orangeville Campus, or 416-675-6622 ext. 3331 for Lakeshore Campus. 

If at any time students need immediate personal support or counselling, there are resources to help. They can access the Good2Talk Helpline at 1-866-925-5454, email the Student Wellness and Accessibility Centre at counselling@humber.ca during office hours, or use Therapy Assist Online, which provides online and mobile tools.  

What should at high risk/immunocompromised students do if their program requires returning to campus for certain courses?

The health and well-being of students is the top priority for Humber. If students cannot come to campus due to health reasons, they should contact their Program Coordinator to discuss their options. They may also contact Accessible Learning Services to discuss accommodation options.

What Accessibility Services are available?

Humber’s Accessible Learning Services department is here to support students every step of the way through their Humber journey. Detailed accessible learning services information can be found here.  

Humber’s Open Learning Centre also provides tutorials, workshops and other support with online learning. Additional information can be found here.

Testing Services will be open by appointment only for Fall 2021 and will not be able to accommodate any walk ins. Once reopened, we would be able to support all other accommodations within the Test Centres. All other classroom accommodations are to be supported by faculty in the remote environment. 

Is the library open?

The Library is open and current hours are posted on the library website. A number of Online Services are also available.  

Will water refill stations be operational?

Students, and anyone else accessing campus, should bring a reusable water bottle with them to campus. Water bottle filling stations are working. The water fountain functions have been turned off. Individuals will be unable to drink directly from the fountain.  

If I am being harassed as a result of COVID-19, where can I go to report it?

The Ministry of Health and Centers for Disease Control and Prevention recommend not to make assumptions about the risk of students, faculty or staff based on their ethnicity or travel history. Every member of the Humber and the University of Guelph-Humber's community has the right to be treated with respect and dignity and to be welcomed and supported on our campus.

If you feel you have been targeted based on any of the above factors, you should discuss the matter with the Human Rights office by emailing nancy.simms@humber.ca.

If you need immediate assistance, contact 911. For an on-campus safety concern, contact the Department of Public Safety at 416.675.6622 ext. 4000 (24 hours a day/7 days a week).

Is the campus dental office open?

The college’s dental office has reopened with strict safety measures and infection control guidelines. For more information or to book an appointment visit loveyourteeth.ca.

Is the games room open (IGNITE)?

IGNITE’s office including the games room will remain closed until further notice. To contact IGNITE visit ignitestudentlife.com 

How often will high-touch areas (i.e. washrooms, elevators, etc.) be sanitized?

Humber has a dedicated disinfection team that will rotate around the campuses continuously disinfecting high touch surfaces. This includes door handles, railings, elevator buttons, vending machines, parking machines, drinking fountains etc.  

A product called Aegis has been applied to all high touch point surfaces, which works on a microscopic level to kill any viruses that come in contact with it. Though regular disinfecting will continue, Aegis provides another layer of protection between cleanings.

Washroom cleaning depends on location and use. For example, the washroom on the LRC first floor is cleaned hourly because of the high use, while some of the quieter locations are cleaned five times a day. 

I am concerned my classmates are not following appropriate health and safety measures in class. Who can I report this to?

Please contact your professor directly.

Will students have access to printers on campus?

Humber and UGH students who require access to printing/copying/scanning services will be able to do so by visiting the following locations:

  • North Campus – Xerox Print Centre Room H106 -  Monday to Friday from 9 a.m. to 4:30 p.m.
  • Lakeshore Campus – in the hall by the Lakeshore Residence Room R100

Access to monochrome (black & white) and colour printing/copying/scanning is available. Print jobs must be submitted prior to attending the location by using the wireless print feature available at myprinting.humber.ca  

These services are provided in the standard manner as all open learning spaces printing/copying/scanning services.  Additional information is available on the Information Technology Services website: COPY/PRINT/SCAN.

Students wishing to access these print sites will be expected to follow all established protocols set out on the Return to Campus Information website including:

  • Reviewing the Return to Campus video
  • Completing the Return to Campus Agreement
  • Completing the COVID-19 self-assessment on the Humber Guardian app prior to attending campus
  • Display the approval screen to designated staff reviewing the approvals at campus entrances. 

Students coming to campus to use the printers will also be expected to follow all safety protocols reviewed in the Student Return to Campus Handbook and to use the wipes provided at the printing locations to wipe touchpoints on the printer before and after they use it.

Students should be aware that there will be limited staff support onsite to assist them with their printing. They will be expected to undertake their own printing at those sites. There will be staff available to respond to issues with breakdowns or ensure paper and ink supplies are replenished.

Can I hang out and study outside on campus grounds?

Yes, staff and students can use the campus outdoor space, but please maintain physical distance from one another. 

Are fitness centres open?

Humber's Lakeshore and North Campus fitness centre is currently open.

Proof of vaccination will be required to use the fitness centres starting Tuesday, September 7. Staff and students need to book an appointment to use the fitness centres and know that they will require proof of vaccination to access the facility.

Humber Fitness Reservation

What happens if a student doesn't comply with the health and safety measures on campus?

Humber College takes the health and safety of its staff and students very seriously. If a student is found to be non-compliant with the college’s health and safety measures, include coming to campus when they are sick or taking actions counter to the Return to Campus agreement, the situation will be addressed through the Office of Student Conduct and may include disciplinary action in accordance with the Code of Student Conduct. Students who are unable to successfully pass the questions as set out in the Guardian app should stay home and not come to campus.

What do I do if I am feeling unwell or exhibiting any symptoms of being ill as set out in the Humber Guardian app?

If you are experiencing symptoms of being ill or are feeling unwell and are unable to pass the questions on the Humber Guardian app, stay home and do not come to campus. Visit the COVID-19 Reporting at Humber: When and How to Report page for more information on what to do in your particular situation. Students who need to miss class or lab time as a result of following this healthy and safety rule, will be supported.

What do I do if a faculty member is not being supportive of my need to stay away from campus because I am sick?

If a particular professor is not understanding of a student's need to stay home when they are ill, the student should contact their program coordinator or Associate Dean in order to discuss the situation.

Do I need to complete the self-screening on the Humber Guardian app every day?

Yes. Self-screening for COVID-19 is required by all individuals before coming to campus each day. This can be done through the Humber Guardian app, which is available in the Apple App and the Google Play stores. You may be asked to provide proof of successful completion in certain areas of the College or in order to access some services.  

Do I need to wear a mask on campus?

Yes. Masks are mandatory inside all campus buildings. Bring a mask with you to campus each day. If you forget, masks are also available for purchase at the bookstore and in vending machines. Please remember that someone may have a medical exemption from wearing a mask.   

Physical distancing is also required. There are signs around campus to help remind everyone to stay six feet apart, wherever possible.   

Winter 2022

What is happening with the Winter Semester?

There will be significantly more in-person programs and course offerings in the Winter 2022 term. Some courses will have in-person as well as online options.   

A complete list of programs, their mode of delivery and course-specific details and information was shared with students in November. The delivery modes listed for winter will continue to be in place in future semesters.   

Please note that some program/course information may be delayed as delivery for those specific areas may depend on information from external or affiliated parties that we may not receive until later than the indicated dates. If this is the case, we will communicate with the impacted students as soon as possible.   

Anyone planning to access Humber campuses is required to be fully vaccinated or have an approved medical or human rights exemption with proof of a negative COVID-19 test within 72 hours prior to attending campus, including accessing in-person learning.

Following provincial guideline changes, on-campus learning will be delivered without physical distancing in classrooms and labs. Wearing masks indoors remains mandatory. 

If plans change, or if new or different protocols are put in place by public health, government officials or the college, we may adapt our plans as necessary.  

What is happening with the Winter Orientation?

For the latest information, please visit humber.ca/orientation for more details. It will run from Thursday, January 6, 2022 - Friday, January 7, 2022.  

How will my Winter term work-study/internship/placement be impacted?

Work-Integrated-Learning remains a vital part of our program delivery. Each program will determine how it is integrated into the respective curriculum during the Winter term. This includes off-campus activities such as field and clinical placements.   

When is the last day to drop courses for the Winter semester?

The last day to drop a course for a refund is on Friday, January 21, 2022. The last day to Withdraw from a Course Without Academic Penalty is Friday, March 25, 2022.  

How do I know if my program/courses will be online?

A complete list of programs, their mode of delivery and course-specific details and information was shared with students in November. The delivery modes listed for winter will continue to be in place in future semesters.   

If plans change, or if new or different protocols are put in place by public health, government officials or the college, we may adapt our plans as necessary.  

What are the vaccine requirements for the Winter 2022 semester?

Beginning in the Winter 2022 semester, only those who are fully vaccinated* or those who have an approved medical or human rights exemption with proof of a negative COVID-19 test within 72 hours before attending campus will be able to participate in in-person learning or access campus.   

Students without an approved medical or human rights exemption who are unvaccinated will not be able to access campus with a negative COVID-19 test. More details about the exemption process for students can be found at https://humber.ca/campus-return/exemption-process.  

*Per our COVID-19 Vaccination Policy, fully vaccinated means having received two (2) doses of a double-dose vaccine or one (1) dose of a single-dose vaccine approved by Health Canada or the World Health Organization and has had the final dose at least fourteen (14) days prior.   

Will student services and supports be offered in-person and virtually?

Services and support will be offered on campus, and many will continue to have online options to provide greater flexibility to students. I encourage you to review our list of student services and supports.   

For students who may require financial support, please visit the fees and financial resources hub.   

What will the cleaning and sanitation schedule be now that there will be more in-person activity on campus?

Enhanced cleaning and sanitization of equipment, tools and spaces will continue. Humber has also implemented strategies to ensure appropriate ventilation on campus, such as increasing air change rates and maintaining proper humidification levels to limit the pathogens in the air. 

What are the vaccine requirements for the Winter 2022 semester?

Beginning in the Winter 2022 semester, only those who are fully vaccinated* or those who have an approved medical or human rights exemption with proof of a negative COVID-19 test within 72 hours before attending campus will be able to participate in in-person learning or access campus. 

Proof should be uploaded to the Humber Guardian app and step-by-step instructions are available. 

Students without an approved medical or human rights exemption who are unvaccinated will no longer be able to access campus with a negative COVID-19 test. More details about the exemption process for students can be found at https://humber.ca/campus-return/exemption-process. Step-by-step instructions for uploading proof of an approved exemption will be posted online soon. 

*Per our COVID-19 Vaccination Policy, fully vaccinated means having received two (2) doses of a double-dose vaccine or one (1) dose of a single-dose vaccine approved by Health Canada or the World Health Organization including the final dose at least fourteen (14) days prior. 

If students are required to self-isolate, or they are sick and miss school, will there be an option to participate remotely?

Students who are required to self-isolate or miss school due to a COVID-19 related reason should contact COVID Reporting at covidreporting@humber.ca so that they can receive support and to contact trace within our community. Absences will be treated similarly to other illnesses where faculty will provide content in ways that work within the context of the course/program and exercise flexibility in supporting the learner. Learners and employees will still be required to complete the self-assessment and if exhibiting symptoms will not be able to enter campus or attend class. 

I do not feel comfortable attending classes in-person. Will I have the option to continue my studies online?

Decisions for program and course delivery for the winter term were finalized by each Faculty. What is posted online is the most current information pertaining to delivery and changes to delivery will be noted there. If students would like to pursue alternatives such as deferring their program or changing programs they are encouraged to speak with their Program Coordinator. 

Please note, the safety of our students and staff is always our priority. All visitors planning to access Humber campuses are required to be fully vaccinated* or have an approved medical or human rights exemption with proof of a negative COVID-19 test within 72 hours prior to attending campus in order to attend in-person learning or access campus. 

*Per our COVID-19 Vaccination Policy, fully vaccinated means having received two (2) doses of a double-dose vaccine or one (1) dose of a single-dose vaccine approved by Health Canada or the World Health Organization including the final dose at least fourteen (14) days prior. 

Will general electives be offered in person or online?

Some general electives will remain online. Decisions for course delivery have been finalized by each Faculty. Students should look for online elective options when registering for their courses in November, if preferable and available.

Fall 2021

How will classes be delivered in the fall term?

Humber will be providing both interactive online and in-person education in the fall 2021 term. We expect to offer increased access to in-person services and on-campus interactions and activities provided that public health restrictions continue to be reduced. This will likely include opening areas such as libraries, study spaces and athletic facilities. We will also increase building, room or area-specific occupancy limits, as public health measures allow. 

No matter whether your program is online or has a combination of online and in-person courses, you will have the opportunity to access campus facilities and services. And as always, we are committed to giving you the best experience possible inside and outside of the classroom. 

You can find the complete list of programs and their mode of delivery here. Course-level information is listed on your program page on humber.ca. 

How will my fall term work study/internship/placement work?

Work-Integrated-Learning remains an important part of our program delivery. Each program will determine how it is integrated into respective curriculum during the Fall term. This includes off-campus activity such as field and clinical placements. 

When is the last day to drop courses for fall term?

The last day to drop a course and receive a refund is Monday September 20, 2021. The last day to withdraw from a course without academic penalty is Friday, November 19, 2021. 

Who can I talk to if I have questions about my program?

If you have questions about your program, please contact your Program Coordinator.  

What if I don’t feel safe coming to campus?

The health and safety of the Humber community remains our top priority. Our vaccination policy, as well as health and safety measures including hysical distancing, and masking remain in place for the fall term. As we have throughout the Pandemic, we will continue to follow the guidance and direction of public health and government and will adapt our measures accordingly. 

If you have program-specific concerns, please contact your Program Coordinator.  

Since the fall term will be delivered both online and in-person, are there any reductions in fees?

Post-secondary tuition and fees are established by the College in accordance with requirements from the Ministry of Colleges and Universities. Tuition fees support the cost of academic program delivery and the general operations of the College. 

Tuition is not specific to location or mode of delivery (in-person or online); it is primarily for the instruction, assessment and administration of program delivery, which is ongoing. These are costs that continue during this time and are ineligible for refund or rebate. 

To ensure students can plan for the upcoming term, all posted tuition fees are accurate and up to date. Financial aid information can be found on our website: humber.ca/admissions/financial-aid.html. Students may also email finaid@humber.ca with questions. 

Will I have to wear a mask in class?

Health and safety measures including physical distancing and masks will be in place in the fall, in keeping with public health and government directives.  

Will everyone have to stay six feet apart from each other?

Health and safety measures including physical distancing and masks will be in place in the fall, in keeping with public health and government directives.

Will the Bookstore be open? How will lineups be dealt with?

Yes, the bookstore will be open. For detailed information visit bkstr.com/humberitstore/home

Additional bookstore information can be found on the Student Service Update page: humber.ca/updates/student-services-update

Clear guidelines and protocols will be shared before on-campus activity gradually resumes, including how physical distancing will be monitored/enforced. 

Will Campus student jobs be available?

We anticipate that there will be some student employment opportunities available. These may look different than in previous terms and will be dependent on evolving operational needs. Some positions are expected to be designed to allow for working remotely.  

Will student events be permitted?

Decisions about large gatherings and events scheduled for September 2021 and beyond will be made on an individual basis. 

If I decide not to attend in the fall, what are my options?

Please contact admissions@humber.ca for specific options and information about your program. 

If you need to defer the start of your program, the application you completed for the Fall term is valid for one academic year. You can verify if your program of choice is offered in January 2022 and/or May 2022 and update your current OCAS application at no additional charge. To update your application, please visit ontariocolleges.ca or contact OCAS at 1.888.892.2228 or 519.763.4725.  

As Humber does not offer all September programs in January and/or May, you may need to choose an alternate program that is available, or you may choose to re-apply for the Fall 2022 semester. If you decide to re-apply for Fall 2022, regular fees will apply.    

You can visit humber.ca or ontariocolleges.ca for current information on program availability.  

Please be aware that seats in a program cannot be guaranteed if you choose to defer your Fall 2021 start. Certain programs are highly competitive and admission to fill these programs is offered to the best qualified applicants by semester. 

Are Humber’s Community Employment offices operating?

While our offices are closed, we are providing services virtually and over the phone. Feel free to email or leave a voicemail and the team will get back to you as soon as possible. Contact information for the employment offices can be found here

If I am registered with Accessibility Services, can I still access accommodations for my class?

The Test Centre will provide support for students who require the reader scribe accommodation remotely for the fall until it is safe for us to reopen. Once reopened, we would be able to support all other accommodations within the Test Centres. All other classroom accommodations are to be supported by faculty in the remote environment. 

Will the Test Centre be open?

Testing Services will be open by appointment only for fall 2021 and will not be able to accommodate any walk ins.

Will there be a fee for parking in the Fall term?

Students can purchase a permit online through MyHumber starting Tuesday, August 10, 2021, at 12:01 a.m. On-campus parking permits cost $293.25, inclusive of HST.

Please note that cash payments for daily parking at North Campus will no longer be accepted as of Monday, September 13, 2021. Accepted methods of payment include debit, credit, and contactless mobile wallets such as Apple Pay.

More information can be found here: humber.ca/parking.

Winter 2022 term parking permits will be sold separately and available in late November/early December. 

Financial Assistance

Is there financial help for students?

Humber has many scholarships and bursaries available to provide students with financial help.

This year, Humber also launched the COVID-19 Bursary to help students who have experienced additional financial hardship due to the COVID-19 pandemic and are/will be studying full-time at Humber.

Students can enquire more about the COVID-19 Bursary or financial need assistance in general by contacting finaid@humber.ca.

Domestic students requiring further assistance can contact finaid@humber.ca to ask about Financial Need bursaries or with questions regarding budgeting, planning and other funding options. 

International students with questions about financial aid can connect with the International Centre by emailing covid.bursary@humber.ca. All enquiries can expect a response within 24 to 48 hours.

We are here to help with any questions you may have about financing your education during these challenging times. 

What is the Support Our Students (SOS) Fund and how can I apply for funding?

The Support Our Students (SOS) Fund has been established to assist students who are experiencing financial hardship.

Students can apply for support from the Support Our Students (SOS) Fund by applying through the COVID-19 Bursary. This bursary was established to help students who have experienced additional financial hardship due to the COVID-19 pandemic and are/will be studying full-time at Humber.

For more information about the COVID-19 Bursary or other financial assistance opportunities at Humber, please email finaid@humber.ca.

How can I help support students?

You can make a donation at humber.ca/SOSFund. Every dollar makes a difference.

What is the criteria for students to qualify for this financial support through the COVID-19 Support our Students fund?

The COVID-19 bursary was established to help students who have experienced additional financial hardship due to the COVID-19 pandemic and are/will be studying full-time at Humber.

This bursary is open to both domestic and international students.

For more information about this bursary or other financial need opportunities, please email finaid@humber.ca.

In addition to the COVID-19 Support our Students Fund, what other supports exist for students?

Humber offers a number of scholarships and bursaries for students.

As always, financial aid information can be found on our website. Students may also email finaid@humber.ca with questions or to apply for support.

In addition to OSAP, other types of student support from the government can be found here.

International Student Questions

When should I be travelling to Canada?

You should be travelling to Canada approximately one month before your classes begin to give yourself sufficient time to complete the Covid-19 vaccination and/or quarantine requirements. If you arrive too early, you may be refused entry by the Border Services Officer. For more information, please visit: https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students.html#arrive

Is Humber on the approved list of DLIs with an approved COVID-19 Readiness Plan?

We are pleased to inform you that Humber College’s COVID-19 readiness plan has been approved by the Canadian government. See IRCC’s list of DLIs with approved COVID-19 readiness plans here: https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students/approved-dli.html  

 

Can I leave and re-enter Canada at a later time?

Humber does not advise that students leave Canada at this time if they plan to return at a later date.  

Starting November 30, 2021: if you are 12 years of age or older, you will need to be fully vaccinated in order to travel by air, rail or boat.  

  • Click here for more information. 

Please note travel restrictions for all countries may change with little warning.  Please review current travel restrictions here: https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students.html#exemptions  

What support services and mental health resources are available to me, other than the ones offered at Humber?

Post-secondary students can access:  

I applied for my study permit; can I begin my Winter 2022 studies as a new Humber student?

To register for your Winter 2022 courses, please upload all of the immigration documents, including the letter of submission, letter of introduction, and study permit onto MyHumber. One of our staff members will review your documents and inform you of your ability to begin the program in January. 

For upload instructions visit here

Information about program delivery has been posted on Humber’s website. 

You can check the delivery status of your program here: https://humber.ca/current-students/resources/program-information.html.

Is Humber's International Centre open?

The International Centre (all locations), is providing in-person and online services from 8:30 a.m. – 4:30 p.m. (EST) from Monday to Friday.  

If you'd like to get in touch with us online, please use our contact form: international.humber.ca/contact

 

Will I be required to quarantine upon arrival?

For all required steps to travel to Humber (including covid testing, quarantine requirements, and more), please review our COVID-19 Arrival page https://international.humber.ca/student-services/quarantine.html 

Starting July 5, 2021, you may qualify for exemptions from some of the quarantine and testing requirements. You must be fully vaccinated with an accepted vaccine and meet other conditions, including being eligible to travel to Canada at this time.  

Learn more about COVID-19 vaccinated travellers entering Canada

Final determination of whether or not you qualify for the exemption is made by a government representative at the border. 

You must therefore be prepared to quarantine for 14 days, in case you: 

  • are symptomatic
  • don’t meet the requirements 
What options do I have for the Winter 2022 term intake? Can I defer my offer?

You may be able to defer your Winter (January) 2022 offer to a future intake. As Humber does not offer all programs during all intakes, you may choose an alternate program available. 

Unfortunately, seats in a program cannot be guaranteed if you choose to defer your Fall 2021 classes. Please visit international.humber.ca/study-at-humber/program-availability.html for current information on program availability: this information is updated regularly.  

Details about Winter 2022 refunds and deferrals are posted here.  

How do I apply for a study permit?

Canadian visa offices are gradually reopening. You should apply for your Study Permit online through the IRCC website.  Apply online and check your country-specific instruction guide. 

How do I complete my biometrics if the biometric centres are currently closed?
I already have valid Ontario Health Insurance Plan (OHIP) coverage: can I opt-out of health insurance?

The Humber International Centre will be communicating via email with all registered Winter 2022 students in late December 2021 regarding health insurance options. Students who have proof of valid OHIP coverage may be eligible to opt-out of the International OHIP Alternative insurance by providing proof of coverage when they complete the Health Insurance Decision form. The deadline to complete the form is Sunday, January 23, 2021.   

Can I add a family member to my health insurance?

For Winter 2022, you may be eligible to opt-in family members. The opt-in period is January 1, 2022 to February 18, 2022. For the family member opt-in form please follow these steps: 

  • Visit www.morcare.ca 
  • Select “Choose Your School” - Humber International 
  • Select “International Students Humber and Guelph-Humber" 
  • There is a grey box on the bottom right of the page called “Family Opt In”. This box will only be available from January 1 to February 18, 2022.  
What is Humber’s international refund and deferral policy for Fall 2021 and Winter 2022?

Details of the Fall 2021 and Winter 2022 refund and deferral policy is available at https://international.humber.ca/study-at-humber/application-process/refund-information.html

What will happen if I am in a two-semester program and I have already taken 50 per cent of my program online?

Students who may be in this situation should contact the International Centre to discuss their options: international.humber.ca/contact 

What should I do if I start studying online on or before Fall 2021 and IRCC denies my Study Permit application?

You must upload your Study Permit Decision Letter to MyHumber to notify us of your refusal. Please notify us at https://international.humber.ca/contact to advise us of the refusal and an International Student Advisor will contact you to discuss your options. 

If you receive a Study Permit refusal, please refer to Humber’s Refund Policy to determine if you are eligible for a refund.  

Please note the timelines and the last date a refund will be considered; the policy depends on your semester of studies. 

Please review Humber's refund policy at: https://international.humber.ca/study-at-humber/application-process/refund-information.html 

 

What is keep.meSAFE?

Real-time support is available from keep.meSAFE via telephone and chat. Appointment-based support is available over the phone, via video and in-person. Get matched with a counsellor who speaks your language, is from your culture, or has a shared experience for any school, health, or general life concern at no cost to you.

There are a number of ways to learn more and connect:
Call or chat with a counsellor directly from the My SSP app
Call us directly at 1.844.451.9700
Visit https://www.guard.me/keepmesafe_student/support-and-access.php

Download the app on App Store https://apps.apple.com/ca/app/my-issp/id1112006222 or Google Play https://play.google.com/store/apps/details?id=com.onetapsolutions.morneau.myissp&hl=en

What documents do I need to apply for a Post-Graduation Work Permit?

To apply for a PGWP, you need to submit 

  • Confirmation of Graduation letter, and 
  • your final transcript 

When graduation status becomes available, you can download your Confirmation of Graduation (COG) letter from MyHumber (Student > Student Records > Confirmation of Enrollment/Graduation). Once you receive your COG you can request your final transcript from your MyHumber account. Your transcript will be sent to you by mail; please make sure your mailing address in MyHumber is current. 

I am in Canada as a visitor. Am I allowed to study?

Each case is reviewed on an individual basis, please complete our contact form so an International Student Advisor can advise based on the specifics of your case: https://international.humber.ca/contact 

For more information, please visit: https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students.html#visitor-study-permit 

Can I complete my work placement from outside Canada?

Students who plan to complete their work placement from outside Canada should: 

  • Complete the International Contact Form at International.humber.ca/contact to enquire about the immigration implications, AND 
  • Contact their placement advisor and program coordinator for more information.  
My study permit has expired, what should I do?

If your study permit expires before you apply to extend it, you’ve lost your status as a student in Canada. You may be able to restore your status. Please fill out the contact form to speak to an International Student Advisor.  

Can I start my work placement from inside Canada if I do not have my Co-op Work Permit?

Students who do not have a valid Co-op Work Permit must apply as soon as possible. You may be eligible to use your Study Permit Work Authorization to begin your placement while waiting for a decision on your Co-op Work Permit application.

Please fill out the contact form to speak to an International Student Advisor. 

Will I have to complete a COVID-19 test prior to entering Canada?

To travel to Canada, you will need to complete pre-entry COVID-19 testing.  

You will need to present the documentation of a negative laboratory test result to the airline prior to boarding a flight to Canada. The test must be taken within 72 hours prior to the traveller’s scheduled departure to Canada. For more information, please visit: https://travel.gc.ca/travel-covid/travel-restrictions/flying-canada-checklist  

Please check IRCC’s website for more information.  

You should also visit Humber's COVID-19 Arrival page: https://international.humber.ca/student-services/quarantine/before-you-leave-home.html 

Where do I find International Centre workshop recordings?

You can watch a recording of some of the workshops on Blackboard: http://learn.humber.ca > learn.humber.ca > Courses > International Student Orientation > Recorded Workshops and Tutorials 

I am an international student and received a vaccine outside of Canada. What should I do?

The Government of Ontario has issued guidance for individuals vaccinated outside of Canada that can be found here

Can I travel to Canada before January 15, 2022?

International students at Humber are now able to travel to Canada. You can now enter Canada with a valid study permit or letter of introduction that shows that you are approved for a study permit and you have sufficient funding to support yourself and any family members that accompany you to Canada. In addition to having a study permit or a letter of introduction, students must also have a valid Temporary Resident Visa (TRV) or an Electronic Travel Authorization (eTA). Immigration will also check whether you’ve completed an immigration medical examination if required and the results are still valid. 

For all required steps to travel to Humber (including covid testing, quarantine requirements, and more), please review our Covid-19 Arrival page https://international.humber.ca/student-services/quarantine.html 

If you have any questions for us, please send them using our contact form. We will respond to the questions sent to us as soon as possible. When you are ready to travel to Canada, we will provide you with a travel letter in your name indicating that we are approved to welcome international students.  

Can I travel to Canada after January 15, 2022?

The Government of Canada has announced that as of January 15, 2022, international students who are 18 years old and older will only be allowed to enter the country if they are fully vaccinated with one of the vaccines approved for entry into Canada.  

For more information, visit the news release: https://www.canada.ca/en/public-health/news/2021/11/government-of-canada-announces-adjustments-to-canadas-border-measures.html 

Effective January 15, 2022, fully-vaccinated international students can travel to Canada with a valid study permit or letter of introduction that shows that you are approved for a study permit and you have sufficient funding to support yourself and any family members that accompany you to Canada. In addition to having a study permit or a letter of introduction, students must also have a valid Temporary Resident Visa (TRV) or an Electronic Travel Authorization (eTA). Immigration will also check whether you’ve completed an immigration medical examination if required and the results are still valid. 

For all required steps to travel to Humber (including approved COVID-19 vaccinations, testing, quarantine requirements, and more), please review our COVID-19 Arrival page https://international.humber.ca/student-services/quarantine.html

If you have any questions for us, please send them using our contact form. We will respond to the questions sent to us as soon as possible. When you are ready to travel to Canada, we will provide you with a travel letter in your name indicating that we are approved to welcome international students.  

What is the PGWP Eligibility policy during COVID-19?

Immigration has recently extended the ability for online learning for students who are currently pursuing their studies from outside of Canada until August 31, 2022. This is a temporary policy as a result of the COVID-19 pandemic and is subject to change. 

You should review the policy depending on where you are studying from, the delivery mode of your program, etc, to determine if additional criteria may apply. 

If you have specific questions based on your personal situation, please contact an International Student Advisor. 

I am studying from my home country in Winter 2022. Can I opt out of health insurance?

The Humber International Centre will be communicating via email with all registered Winter 2022 students in late December 2021 regarding health insurance options. The deadline to complete the Health Insurance Decision form is Sunday, January 23, 2021. 

Where can I learn about current Canadian travel bans?

Residence

Is Humber Residence open?

The residence remains open, and we expect to be back to almost full occupancy for Winter 2022.  We encourage students to apply and add themselves to the waitlist. If they meet the criteria and a space becomes available that they are eligible for, we will offer on a first-come, first-served basis.

What is residence doing to ensure health and safety?

The safety and well-being of our students and staff are always our top priority. A list of the current measures in place in residence to help reduce the potential spread of COVID-19 can be found at: https://humber.ca/residence/updates.

With limited access around the campus, how will it impact the dining plan?

Dining plan values will remain the same. Food Services is still in the planning phase for Fall. At the moment, we expect that there will be a focus on to-go food and the seating areas will be closed. At the North Campus, the Street Café, Tim Hortons, and Residence Cafeteria are expected to be open, and at the Lakeshore Campus, the Lake Café in AB and Tim Hortons are expected to be open for the Fall. 

Can I have guests visit me?

Guests are not permitted in residence until further notice, but we are hopeful that provincial and public health directives will allow us to relax some restrictions soon.

What will happen if a student who lives in residence is required to self-isolate?

As always, Humber and the University of Guelph-Humber follow directions from Toronto Public Health on appropriate health and safety measures to take. Students required to self-isolate may choose to go home, if possible. Where this is not possible, the residence would ensure that the student is placed in a suite for the duration of their self-isolation/quarantine. For access to food during this time, the resident would pre-order meals from the cafeteria to be delivered outside their door daily or could order groceries online, and staff would deliver them outside their door.   

Students who live in residence and need to self-isolate or have tested positive must inform the residence by calling 416-675-6622 ext.77201 for the North Residence or 416-675-6622 ext.73001 for the Lakeshore Residence. The residence staff will provide further information and support.  

When will I know if I have a room in residence for Fall 2021?

We have begun to make offers to eligible Humber students, as of the week of April 19, and are now at a wait list. We typically see movement on the wait list throughout the spring and summer, so students on the wait list should check their emails daily, as offers made before July 18 must be accepted within 48 hours and offers on or after July 18 must be accepted within 24 hours.

Why is Residence making offers later this year?

There are still many things that are unknown for next year, and for now, we expect that residence may still need to have a reduced capacity to assist with physical distancing. As a result, we are prioritizing residence spaces for students who have courses that will be delivered in person on campus, or students who have all online courses but who have been deemed to have exceptional circumstances. We needed to wait until course delivery formats were confirmed before we knew who meets these criteria.   

What if I have exceptional circumstances?

The residence application asks if students have other extenuating circumstances that we should consider if all their classes are delivered online. If there are reasons why you need to live on campus even if your courses are all online, please explain them in detail in this section. Please note that students with on-site classes will be given priority for residence at the campus where their classes are delivered, so it is possible that students who have online courses only, but are deemed to have exceptional circumstances, may be placed at another campus where more space is available. 

I currently live in residence and want to stay here next year also, can my application be approved now?

There are still many things that are unknown for Fall 2021, and for now, we expect that residence may still need to have a reduced capacity to assist with physical distancing. As a result, we plan to prioritize residence spaces for students who have courses that will be delivered in person/on campus, or students who have all online courses but who have been deemed to have exceptional circumstances. We value returning residents and the mentorship they provide to first-year residents, so we are making conditional offers to returning residents by March 15, but will need to wait until course delivery formats are confirmed so we know who meets these criteria before we send formal residence offers.  

I live in residence now and I was approved because I have exceptional circumstances. Do I need to explain my circumstances again?

We understand that some residents who have been deemed to have exceptional circumstances for 2020-21 may have the same circumstances for 2021-22, but some students’ circumstances may have changed. For the new application, please ensure that you provide a detailed explanation of your current extenuating circumstances. 

If all of my classes are online and I don’t receive a room offer for Fall, can I get a space in the Winter?

Students who are not eligible for residence in the Fall may become eligible for Winter and will be required to apply separately for Winter when the Winter 2022 application is available.  

What if I accept a residence offer but change my mind before moving in?

Students who cancel their residence acceptance after paying their deposit but before January 8, 2022 will forfeit their deposit. If a student moves into residence and then decides to move out early, standard withdrawal procedures apply. This includes a $500 withdrawal fee, and the resident will be responsible for the residence fees for up to 60 nights unless an external replacement is found who meets the admissions requirements.

I was offered a single, but my first preference was a suite. Can I change my room to a suite?

If you identified a suite as your first preference at the time that you submitted your application, we would notify you if you have been upgraded to a suite. If a suite is no longer your first preference, please email resmail@humber.ca.  

I will be arriving from outside of the country. Can I complete my 14-day quarantine in residence?

Humber continues to follow Government of Canada quarantine requirements and any student who travels internationally and is required to complete a government mandated quarantine, must complete their mandatory quarantine period elsewhere prior to coming to residence. Students who have been deemed exempt from quarantine upon arrival will be permitted to move into residence directly but will be expected to provide proof of quarantine exemption.

Does Humber require vaccinations for students living in residence?

Humber implemented a vaccination requirement in residence in fall 2021. Beginning winter 2022, residents must have received their second dose of a COVID-19 vaccine approved by the World Health Organization, or one dose if Janssen/Johnson & Johnson, at least two weeks before checking into residence or have received an approved medical or Human Rights exemption from Humber College before checking in. More information about the residence requirement can be found here.

What can I expect from the dining plan?

Dining plan values will remain the same. Food Services is still in the planning phase for Winter. Currently, at the North Campus, the Street Café, Starbucks, and Residence Cafeteria are open, and at the Lakeshore Campus, the Lake Café in AB and On The Go in L Building are open for the fall.

Staff Questions

COVID-19 Related HROE Resources Page for Employees

Following the Human Resources-focused Town Hall held on June 25, the Staff FAQs which were previously housed on this website will now reside directly on HROE COVID-19 Resources for Employees website (accessible through the HROE website, under COVID-19 Updates). This staff-specific page will also contain important resources related to the gradual reopening of our campuses.

This page will only be accessible to current Humber employees (i.e. an employee with an active employee ID or N number to sign in).

Please refer to this website for answers to your questions from both the All-Employee and Human Resources-focused Town Halls. For all general updates or student-specific information, please continue to visit here.