Student Services Update

Dear Students, 

We are committed to providing services to support your academic and personal success. We will work to meet your needs via online, phone, and in-person services.  

View the categories below to discover more about the services and supports available to you.  

Academic and Learning Supports

Accessible Learning Services

Our team and services in all areas of expertise within SWAC are available through a combination of in-person and remote options. To connect with our team, please submit an appointment request to our email accessible-learning@humber.ca or you can call 416-675-5090 for North Campus and Centre for Trades and Technology or 416-675-6622 ext. 3331 for Lakeshore Campus.

Testing Services staff are providing support for students looking to write tests in the test centres. Please see the Test Centre section for more information.

 

Accounting Centre

The Accounting Centre services are available by using the Live Support link via our website or by email at accountingcentre@humber.ca. In addition, the Accounting Centre also provides services using Blackboard Collaborate Ultra webinar room. You can use this service by clicking on the link

Bookstore

The Humber Campus Stores offer both online and in-store shopping to provide students and the Humber community with one-stop convenience.   

Rental Textbook Return Instructions 

Are you looking to return a rental textbook? Here’s what you need to know. 

Sign into your account using the same email address you provided at the register in-store or entered when you rented online. Note: If you don’t know your password, that’s okay – just click “Forgot Password” to reset. Once you’ve signed in, you will be taken to the Rentals page to view your rental account information and rental history. Click “Return all Rentals by Mail” and follow the steps to print your packing slip.   

Print your packing slip and include it in your rental shipment. Your packing slip is crucial to include in your box – it identifies you, what you’re returning, and where to send your rentals.  

Please take a moment to read our Rental Textbook FAQ for answers to our most frequent questions. 

Course Materials 

Students can purchase everything from their course materials to supplies such as notebooks, paper, writing instruments, calculators, and more to aid in their studies on or off-campus.   

Order online at both the North Campus and the Lakeshore Campus store websites. Free pick up is available in-store.   

Options available for course materials:  

  • Print: Textbooks (format Hardcover, Softcover, Loose Leaf)   
  • Digital: Either PDF e-book or Adaptive Learning/Homework Management 
  • Bundles: Two or more textbooks or textbook with digital card sold as one unit  

We carry rental, digital and used textbook formats to help save you money.   

The campus stores carry a wide variety of Humber and University of Guelph-Humber gifts and swag. You can also customize a program sweater (hoodie or crewneck). We have nine colours to choose from, with a minimum order of 12 pieces. Get an additional 20% discount on the order at the time of your purchase. For more information, please contact the campus stores or add your name to the sign-up list.    

Finally, if you are in the mood for snacking or need convenience items, a selection of soft drinks, snack food and personal items are available.  

For updated information on store news and hours, please visit the North Campus Store and Lakeshore Campus Store websites.    

Please take a moment to read our FAQs for answers to our most frequent questions.     

Information Technology Services

Information Technology Services offers technical support to all students, both full and part time.     

We can help you with your log-on credentials, printing, and assist with various software.    

We offer laptop loans and have partnered with a company that offers student-priced, refurbished computers. You can call or chat with us 24/7, 365 days of the year.   

Phone: 416-675-6622 X8888, 1-866-484-6622 (Toll Free)  
Chat: humber.ca/techtalk
Websiteits.humber.ca  

Lakeshore Grounds Interpretive Centre

The Lakeshore Grounds Interpretive Centre is continually developing digital resources and online events that explore the unique histories that have shaped the Lakeshore campus and surrounding community. Our team is also available for questions, assignment support, and volunteer opportunities. 

Connect with us:  

Website: lakeshoregrounds.ca 

Instagram: @LakeshoreGrnds 

Facebook: @LakeshoreGrnds 

Twitter: @LakeshoreGrnds 

Email: info@lakeshoregrounds.ca 

Libraries

Humber Libraries spaces offer services both online and in-person. Visit the Library website for information about library hours, services, and how to get help with research. 

Research Our Collections  

  • Browse extensive online library resources including eBooks, eJournals, streaming videos, and other eResources using the Discover search bar.    
  • Visit the Library to Access Collections.   
  • Visit the MyAccess page for details about online library access and login information.    

Self-Guided Research Resources  

Get Help  

  • Visit the Research Help page to chat with information professionals, book an appointment with a librarian, or email your questions.    
  • Have general questions about the library’s services? Contact us.    

Resources for Faculty  

Math & Writing Centres

Online and in-person writing and math support is available to all Humber and University of Guelph-Humber students during our regular hours of operation. Students can book an in-person and/or online tutoring session using our WCOnline booking system. In addition, you will also find support for your research and other courses by visiting our partners in Humber Libraries and Peer Assisted Learning Support (PALS).  

Have any questions about our services or need help setting up an appointment? Click on the following link to talk to our front desk support person. You can also stop by the Math & Writing Centre at North Campus (Room LRC 3030) or Lakeshore Campus (Room F201). This virtual and in-person reception service is open during our regular hours of operation. 

You can also email us at mathcentre@humber.ca and writingcentre@humber.ca.  

More information on the Math & Writing Centre and hours of operation can be found here

Open Learning Centre

Interested in online learning? You can email questions to olc@humber.ca or chat with an advisor during office hours by following the link.  

Parking and Lockers

Parking:

Please note that cash payments for daily parking at North Campus are no longer accepted. Accepted methods of payment include debit, credit, and contactless mobile wallets such as Apple Pay. 

More information can be found here

Lockers:   

Information on locker rentals can be found here

Peer Assisted Learning Support

Drop by our office at WEL 105 (Lakeshore Campus) or LRC 3045 (North Campus). If you are interested in learning more, please check out our websites below and/or email peer.tutoring@humber.ca. Staff are monitoring and responding to emails.   

In addition to supporting students in person, we also offer our services remotely during our regular hours of operation. We continue to provide free peer-led academic support for all Humber and University of Guelph-Humber students. 

Learn more about academic support: 

The Learning Skills Workshops (LSW) aid students with academic skills. You can access our schedule of workshops at the beginning of each month here. Free peer tutoring is available online and we have tutors available for in-person appointments by request. Please email peer.tutoring@humber.ca to book. 

Check out our website for more information on our free services, including the Digital Learning Coach program, Note Taking Services, the PASS Program and The Math & Writing Centre.  

 

Test Centre

Test Centre staff are available by email at testingservices@humber.ca

Additional information and a list of Frequently Asked Questions can be found here

Career and Academic Advising

Advising & Career Services

 Hours of operation can be found here. All of the services listed below are available remotely or in-person. Click on the links to book appointments with a member of our team or learn more about our services. 

Please also check out all the resources on our site to support your career exploration, job search and academic success. 

Equity, Diversity, and Inclusion

Indigenous Education & Engagement

The Indigenous Education & Engagement Centres at North and Lakeshore campuses have developed expanded events, resources and student support offerings. 

IE&E operates a Residence Lounge at the Lakeshore Campus for Indigenous students, similar to the North Campus Wigwamen Lounge. These designated spaces are a home away from home and open 24/7 to all students in residence. 

Visit our website or email us at Indigenous@humber.ca to learn more. Follow us on Facebook, Instagram and Twitter

LGBTQ+ Centre

The LGBTQ+ Resource Centre welcomes students to stay connected and engaged with us online via Instagram @humberlgbtq or by visiting our website to learn more about our events, resources, and community. You can also email us at LGBTQ@humber.ca

The LGBTQ+ Resource Centre is open at both North Campus and Lakeshore Campus. Be sure to pop by and say hi.   

The BSSE (Black Student Support and Engagement)

The BSSE welcomes students to stay connected and engaged with us online via Instagram @thebasehumber or by visiting our website to learn more about our events, resources, and community.   

The BSSE has a Black Heritage Month 365 calendar that captures events across the college which engages in themes of anti-racism education throughout the year.

Financial Wellbeing

Financial Aid

In-person services with Financial Aid at the North and Lakeshore campuses are currently being offered by appointment only. Students are required to call Financial Aid at 416-675-3111 ext. 4245 to request an appointment.    

The Financial Aid Contact Centre can be reached by calling 416-675-3111. 

If you are a domestic student and need help funding your education, please visit ontario.ca/osap

Mental and Physical Health

Humber Athletics continues to be open for drop-in attendance. Students and staff coming to the Fitness Centre must book a session for their approximate time of arrival for waiver and policy review and confirmation through the existing attendance system at the links below. In-person fitness classes will be hosted as “first come, first served” with limited capacities at this time.   

Users must present the following to gain access, which will be verified at check-in by Humber Athletics staff as per Humber Athletics Centre policies: 

  1. A photo ID e.g. Staff, Residence, Student card, or Government-issued (to be visually verified by Athletics staff) 
  2. Calendly attendance confirmation (to be visually verified by Athletics staff) 
  3. Proof of enrolment for students e.g. timetable, blackboard (to be visually verified by Athletics staff) 

Athletics currently no longer offers towel service. For those wishing to shower, please supply your own towel(s). We hope to resume regular towel service as soon as feasible and when safe to do so. Apologies for any inconvenience. 

Humber Athletics expects that all users are accessing campus in accordance with Humber's Vaccination Policy, and require the Facility Use Waiver and Policies to be read, acknowledged, and accepted before entrance into the facilities can be granted. 

Humber Fitness Attendance   

Off-campus Options: For all staff and students working off-site and learning online, Humber Athletics will continue to offer its wide range of virtual activities to support overall physical and mental health and wellness. 

Live and on-demand fitness classes include strength training, yoga, circuit training, kickboxing and more. 

We are also continuing to offer virtual personal trainers to help you achieve your personal best. 

For more information, visit the Humber Athletics website.  

Humber Fitness North Facebook   

Humber Fitness North Instagram  

Humber Fitness North YouTube 

Humber Lakeshore Athletics Instagram   

Humber Lakeshore Athletics YouTube 

Humber North Campus Recreation Facebook  

Humber North Campus Recreation Twitter

Humber North Campus Recreation Instagram  

 

Campus Security

The Department of Public Safety is available on campus 24/7. Contact information is as follows:  

Public Safety - Non-Emergency: 416-675-8500 
Public Safety - Emergency: 416-675-6622 ext. 4000

 

Food Services

For available on-campus food services options and their hours of operation, please visit the Humber Food Services webpage

Student Wellness & Accessibility Centre (SWAC)

Health services and counselling 

Our team and services in all areas of expertise within SWAC are available through a combination of in-person and remote options. To connect with our team, please submit an appointment request to our email swac@humber.ca or you can call 416-675-5090 for North Campus, the Centre for Trades and Technology and Orangeville Campus, or 416-675-6622 ext. 3331 for Lakeshore Campus. 

If at any time you need immediate personal support or counselling, there are resources to help. You can access the Good2Talk Helpline (domestic students) at 1-866-925-5454, KeepMeSafe Helpline (international students) at 1-844-451-9700, email the Student Wellness and Accessibility Centre at swac@humber.ca during office hours, or use Therapy Assist Online, which provides online and mobile tools. 

If you are in crisis and need urgent mental health support, please call 911 or go to your nearest emergency department. 

Peer-led wellness groups and one-to-one peer wellness coaching are available through remote and in-person options. To connect with our team, email wellness@humber.ca. Stayed informed by following @lifeathumber on Instagram. 

Registration and Enrolment

Office of the Registrar

Please see below for department-specific service delivery: 

Contact Centre:  

Please call 416-675-3111 or email enquiry@humber.ca

Admissions: 

Email admissions@humber.ca or visit in person. 

Transfer services (transfer credit, PLAR & Pathways):  

Email transferoptions@humber.ca or visit the link to book an appointment or visit in person. 

Financial Aid:  

Email finaid@humber.ca or call 416-675-3111 (Option 4) to speak to a Financial Aid Advisor or to book an in-person appointment. 

North Campus LRC Welcome Desk Hours of Operation

Monday – Thursday from 8 a.m. – 5 p.m.

Friday from 8 a.m. – 4:30 p.m.

 

Student Recruitment & Pre-enrolment Advising Services

The Student Recruitment & Pre-enrolment Advising Services department offers both email and phone pre-enrolment advising. Students who are interested in pursuing a full-time program at Humber can use the Humber Career Finder to narrow down their choices. The student can then connect directly with a Recruitment Officer who will help them figure out the best program to fit their goals, offer guidance on admission requirements and develop a detailed plan of action for their future. 

Email student.recruitment@humber.ca to book an advising appointment. For more information, please visit the link.  

Student Life and Social Wellbeing

IGNITE Student Life - Student Union for Humber College and University of Guelph-Humber

Whether you need a break from school or tools to help you succeed, IGNITE has your back. From essential services such as student health insurance, tax clinics and scholarships, to highly anticipated events including Frosh and Real Talks, we’re here to provide you with all the services and events you need and want. 

See all that we have to offer at our website and make sure to keep up to date with what we’re up to by following us on our Instagram, Twitter and Facebook pages. See you soon. 

International Centre and Services

Our International Centre offers in-person and online services:  

  • International Graduate School – Current IGS students can reach out via the IGS Student Portal. Applicants can contact us using our contact form.   
  • North and Lakeshore Campuses – If you'd like to get in touch with us online, please use our contact form.  
Office of Student Community Standards: Student Connection and Community Care

Should you have a question or concern or wish to file a complaint under the Code of Student Community Standards, please contact our office by phone at 416-675-6622 ext. 4357 or by email at  oscs@humber.ca. Please visit the link for more information. 

Student Support and Intervention Coordinators (SSICs) are continuing to meet with students by appointment, most often via phone or online conferencing platforms. To arrange an appointment, please call 416-675-6622 ext. 2102 or email SICsupport@humber.ca. SSICs work with students and offer ongoing support, guidance, and advocacy by connecting them with supports and services on campus and within the community. They work with students in accessing supports, navigating resources, and various policies and procedures at the college. Their goal is to support a student's overall well-being and academic success. 

SSICs also receive disclosures of sexual violence. Through a trauma informed, survivor-centric, anti-oppressive lens, they inform survivors on wellness supports, reporting options, mental health supports, and more. Their goal is to ensure survivors feel supported, so that they can focus on their wellness and recovery while remaining successful in their academic pursuits. 

For more information or for supports and resources about sexual assault and sexual violence, please visit the link.  

Orientation

Orientation Website: Our website hosts all the orientation information you need to know and supports students in understanding the resources and services available to them at Humber College.  

For more information, visit our website or connect with us online via @humbernorthfye and @humberlakefye.   

If you have questions about orientation, send us a message using our contact form. You can also swing by the Student Life Office at North Campus (E140A) or Lakeshore Campus (WEL 201) to say hello.  

Residence

Residence offers programs and services for all residents. More information about residence can be found on our website. Students are encouraged to apply for residence by following this link to complete an application and add themselves to the waitlist, if applicable. Spaces will be offered to eligible students on a first-come, first-served basis. 

Student Events

The latest event information can be found on this website.

Student Life

We are here to support you. Here, you will find how to stay connected to other students and learn about being successful at Humber with the First Year Experience (FYE) peer mentoring program, by joining our Leadership programs, and the Co-Curricular Record (CCR). 

New to Humber this semester? Be sure to sign-up to receive a Peer Mentor to support you throughout your transition to Humber College. 

Information about our online programming offered through FYE can be found on our Instagram via @humbernorthfye and @humberlakefye

Leadership Programs 

CCR 

The Student Life Office is open at both North Campus and Lakeshore campus. Be sure to pop by and say hi.