Student Services Update

Dear Students,

As Summer 2021 semester programs and courses are primarily being delivered remotely/online, we are committed to continuing to provide many online services to support your academic and personal success. We will work hard to meet your needs by phone, online, and using tools such as Blackboard or Microsoft Teams to maintain a virtual, personal connection.

Our aim, as always, is to support your health and well-being. We will adjust our plans and offerings in response to changing conditions and your feedback.

We understand this is a challenging time. Counselling appointments are available virtually by telephone or video. You can book an appointment by contacting counselling@humber.ca or by phone at 416-675-5090 (North) or 416-675-6622 ext. 3331 (Lakeshore).

For after-hours counselling support, you can access the Good2Talk Helpline at 1-866-925-5454, or use Therapy Assist Online, which provides online and mobile tools.

View the categories below to discover more about the services and supports available to you. This content is subject to change and will be updated regularly.

Academic and Learning Supports

Accounting Centre

The Accounting Centre services are available by using the Live Support link via our website https://business.humber.ca/current-students/resources/learning-labs/accounting-centre.html or by email at accountingcentre@humber.ca.  In addition, the Accounting Centre also provides services using Blackboard Collaborate Ultra webinar room. You can use this service by clicking on the following link: https://ca.bbcollab.com/guest/3e16a0fac38e456bba597c61787d9198.

Our hours of operation are:
Monday to Thursday: 8:30 a.m. to 7:00 p.m.
Friday: 8:30 a.m. to 4:30 p.m.
Saturday: 11:00 a.m. to 4:00 p.m.

Bookstore

The Campus Bookstores are OPEN and offering an online shopping experience as well as in-store shopping.  

As the Summer term is coming to a close, it is time to start thinking about returning the rental textbooks. You can return your rentals to the store or ship using the carrier of your choice at your expense. Include your Name, Patron ID with your rental return. You will receive emails with return instructions before your due date of AUGUST 20th, 2021. All emails list your Patron ID.  

Sign into your account using the same email address you provided at the register in-store or entered when you rented online. Note: If you don’t know your password, that’s OK – just click “Forgot Password” to reset. Once you’ve signed in, you will be navigated to the Rentals page to view your Rental Account Information and Rental History. Click “Return all Rentals by Mail” and follow the steps to print your packing slip.  

Print your packing slip and include in your rental shipment. Your packing slip is crucial to include in your box – it identifies you, what you’re returning, and where to send your rentals. 

Please take a moment to read our Rental Textbook FAQ for answers to our most received inquiries.   

Online orders will be shipped to students' homes or to an address of their choice within 24 to 48 hours. If an item is not available in our stores, that order will be sent to another Campus Store within our chain for fulfillment. The delivery time for these orders will be 4 to 6 days. Students can also pick up online orders in-store.  

Track Your Order - No Sign In Required 

Ordered as a guest? Or just don't want to sign in now? View the latest updates on your order without having to sign in. 

Track Your Order 

Shop Now  

North Campus Store

Lakeshore Campus Store 

Store News & Hours 

Humber Campus Store 

Lakeshore Campus Store  

Please take a moment to read our FAQs for answers to our most received inquiries.   

Your patience is much appreciated during these unprecedented times. At both the campus stores, we're giving everybody lots of room practicing physical/social distancing, washing our hands, wearing masks and gloves as well as regularly sanitizing common areas of each store. 

Information Technology Services

Information Technology Services offers technical support to all students, both full-time and part-time.    

We can help you with your log-on credentials, printing, and assist with various software.   

We offer laptop loans, and have partnered with a company that offers student-priced, refurbished computers. You can call or chat with us 24/7, 365 days of the year.  

Phone: 416.675.6622 X8888, 1.866.484.6622 (Toll Free)  
Chat: humber.ca/techtalk
Website: its.humber.ca  

Lakeshore Grounds Interpretive Centre

The Lakeshore Grounds Interpretive Centre is continually developing digital resources and online events that explore the unique histories that have shaped the Lakeshore campus and surrounding community. Our team is also available for questions, assignment support, and volunteer opportunities.

Connect with us: 

Website: lakeshoregrounds.ca

Instagram: @LakeshoreGrnds

Facebook: @LakeshoreGrnds

Twitter: @LakeshoreGrnds

Email: info@lakeshoregrounds.ca 

Libraries

The Library is offering the following online services to students and faculty: 

Research Our Collections 

  • Browse extensive online library resources including eBooks, eJournals, streaming videos, and other eResources using the Discover search bar.  
  • Visit the MyAccess page for details about online library access and login information.  
  • For print materials, the Library’s Book Pickup Service allows current students, faculty and staff to request a print book and pick it up during specific times. 

Self-Guided Research Resources 

Get Help 

  • Visit the Research Help page to chat with information professionals, book an appointment with a librarian, or email your questions.  
  • Have general questions about the Library’s services? Contact Us.  

Resources for Faculty 

Math & Writing Centres

The Math and Writing Centre services are available fully online. Visit the following website for more information: https://liberalarts.humber.ca/current-students/resources/learning-resources.html.

Open Learning Centre

The Centre is open virtually Monday to Friday from 8:30 a.m. to 7 p.m. and Saturdays 9-4 p.m. (hours subject to change during holidays). You can email questions to olc@humber.ca or chat with an advisor during office hours at www.humberonline.ca. 

Parking and Lockers

Parking:

Paid parking at all Humber College campuses will be reinstated at the beginning of the Fall 2021 semester on Monday, September 13. Complimentary parking will continue for the first week of the semester through Friday, September 10.

Fall 2021 semester parking permits for students go on sale online through MyHumber effective 12:01AM on Tuesday, August 10. On campus parking permits cost $293.25 inclusive of HST.

Winter 2022 semester parking permits will be sold separately and will be available in late November/early December. 

Please note that cash payments for daily parking at North Campus will no longer be accepted as of Monday, September 13. Accepted methods of payment include debit, credit, and contactless mobile wallets such as Apple Pay.

More information can be found here: https://humber.ca/parking/.

 

Lockers:

Starting August 10, locker rentals will be available for purchase on MyHumber for $24 for two semesters (Fall/Winter). Additional information can be found here: https://humber.ca/publicsafety/services/lockers.

Peer Assisted Learning Support

All of our programs: Peer Tutoring, the PASS program, Learning Skills Workshops and Notetaking are offered online and are ready to support you. Students can contact us at http://humber.ca/learningresources by clicking on the program/service they are seeking to access, or ask our staff about any questions or concerns they may be having.

Test Centre

Test Centre staff are providing support by email at testingservicesnorth@humber.ca (North) and testingserviceslake@humber.ca (Lakeshore) or via the Contact Us option on the website: http://humber.ca/student-life/testing-services/contact-us.

Remote invigilation is also available upon request. All admissions testing is currently being supported remotely with the use of our third party proctor, Examity.  

Please email for information on how to access accommodated testing, and visit http://humber.ca/student-life/testing-services/.

Additional information and a list of Frequently Asked Questions can be found here.

Career and Academic Advising

Advising & Career Services

All of the services listed below are currently available remotely. Click on the links to book appointments with a member of our team or learn more about our services:

·         Career and Student Success Advising- one on one advising to help you with your academic and career needs.

·         Evening Career Coaching- let our coaches support you in your job search and career journey.

·         Career Support Peers- one on one appointments for Resume Reviews, LinkedIn Profiles, Mock Interviews.

·         Humber’s Career Connect Job Portal- check out new jobs posted every week!

·         Online Resume Review- submit your resume to be reviewed by our team.

·         Career Steps Workshops- online workshops to get you Career Ready!

Please also check out all the resources on our site www.careers.humber.ca to support your career exploration, job search and academic success.

Equity, Diversity, and Inclusion

Indigenous Education & Engagement

The Indigenous Education & Engagement Centres at North and Lakeshore campuses have developed expanded online events, resources and student support offerings. Follow us on Facebook @HumberIndigenous, Instagram @HumberIndigenous, and Twitter @HumberIndig or email us at Indigenous@humber.ca to learn more.

LGBTQ+ Centre

The LGBTQ+ Resource Centre welcomes students to stay connected and engaged with us online via Instagram @humberlgbtq or by visiting our website (http://humber.ca/lgbtq) to learn more about our events, resources, and community.

The BASE (Black Academic Success and Engagement)

The BASE welcomes students to stay connected and engaged with us online via Instagram @thebasehumber or by visiting our website https://humber.ca/thebase to learn more about our events, resources, and community.  

The BASE has a Black Heritage Month 365 calendar that captures events across the college which engages in themes of anti-racism education throughout the year. Please see https://humber.ca/thebase/events/black-heritage-month-365.html.

Financial Wellbeing

Financial Aid

Financial Aid staff are working remotely and will monitor and respond to emails sent to finaid@humber.ca.

The Financial Aid Contact Centre will be operational Monday to Friday from 8:30 a.m. to 4:30 p.m. You can reach the Financial Aid Contact Centre at 416-675-3111.

On Thursday, August 5th and Friday, August 6th,  the Contact Centre will open at 9:30am to facilitate departmental training. We thank you for your patience.

If you are a domestic student and need help funding your education, please visit ontario.ca/osap. Full-time students can also explore more financial aid options available for Winter 2021 here.   

Mental and Physical Health

Athletics & Recreation

As you may know, Humber is committed to having a healthy and inclusive community. This means that even though some staff and students are on campus and others are working and learning from home, health and wellness is still a priority for all.

Here are some of the ways you can stay active and stay engaged this term.

Off-campus Options

For all staff and students working off-site and learning online, Humber Athletics will continue to offer its wide range of virtual activities to support overall physical and mental health and wellness.

Live and on-demand fitness classes include strength training, yoga, circuit training, kickboxing and more.

We are also continuing to offer virtual personal trainers to help you achieve your personal best.

Ontario Collegiate Recreation also launched their first competitive Gaming League this Fall. You can find out more about eSports at Humber here.
 

On-campus Options

Humber’s fitness centres at the North and Lakeshore campuses will be closed during Toronto and Peel Region lockdown.

Humber Athletics Website: http://www.humberathletics.ca 

Humber Fitness North Facebook: https://www.facebook.com/humberfitnessnorth/
Humber Fitness North Instagram: https://www.instagram.com/humberfitnessnorth/?hl=en
Humber Fitness North YouTube: https://www.youtube.com/channel/UCoWozVGrk2UyQ5I5VPDl0HQ

Humber Lakeshore Athletics Instagram:  https://www.instagram.com/humberlakeshore_athletics/
Humber Lakeshore Athletics YouTube: https://www.youtube.com/channel/UCNXhAJc4fy0WVF7Jq_CgopQ

Humber North Campus Recreation Facebook: https://www.facebook.com/HumberCampusRecNorth 
Humber North Campus Recreation Twitter: https://twitter.com/humbernorthrec 
Humber North Campus Recreation Instagram: https://www.instagram.com/humbernorthrec/ 

Campus Security

The Department of Public Safety will continue normal operations and be available on campus 24/7. Contact information is as follows: 

Public Safety - Non-Emergency: 416-675-8500
Public Safety - Emergency: 416-675-6622 ext. 4000
www.humber.ca/publicsafety

Food Services

Summer 2021 Food Services Hours of Operations:

The Street Café (North Campus): Monday - Friday 8:00 AM - 2:30 PM
All other food locations will be closed for the summer.

Student Wellness & Accessibility Centre (Health, Counselling & Accessible Learning Services)

Our team and services in all areas of expertise within SWAC are available through a combination of remote options. Please visit https://humber.ca/student-life/swac/health-counselling or https://humber.ca/student-life/swac/accessible-learning. To connect with our team, please submit an appointment request to our email swac@humber.ca or you can call 416-675-5090 for North Campus, Centre for Trades and Technology and Orangeville Campus, or 416-675-6622 ext. 3331 for Lakeshore Campus.

If at any time you need immediate personal support or counselling, there are resources to help. You can access the Good2Talk Helpline at 1-866-925-5454, email the Student Wellness and Accessibility Centre at swac@humber.ca during office hours, or use Therapy Assist Online, which provides online and mobile tools. If you are in crisis and need urgent mental health support, please call 911 or go to your nearest emergency department.

Please call Telehealth if you develop respiratory symptoms, to review your symptoms with a Registered Nurse at 1-866-797-0000 – 24 hours/7 days per week.

Registration and Enrolment

Office of the Registrar

Registrar services are available online via MyHumber. Staff are working remotely and are monitoring and responding to emails sent to enquiry@humber.ca.

The Contact Centre will be operational Monday to Friday 8:30 a.m. to 4:30 p.m.

You can reach the Contact Centre at 416-675-3111.

Student Recruitment & Pre-enrolment Advising Services

The Student Recruitment & Pre-enrolment Advising Services department is offering both email and phone pre-enrolment advising from Monday to Friday between 8:30 a.m. to 5 p.m. Students who are interested in pursuing a full-time program at Humber can take the Humber Career Finder to narrow down their choices. The student can then connect directly with a Recruitment Officer who will help them figure out the best program that fits their goals, guide them on the admission requirements and develop a detailed plan of action for their future.

Please email us at student.recruitment@humber.ca to book an email or phone advising appointment.  For more information, please also visit: https://humber.ca/future-students/getting-advice/program-advising.html.

Student Life and Social Wellbeing

IGNITE Student Life - Student Union for Humber College and University of Guelph-Humber

Whether you need a break from school or tools to help you succeed, IGNITE has your back. From essential services like student health insurance, tax clinics and scholarships, to highly anticipated events like Frosh and Real Talks, we’re here to provide you with all the services and events you need and want!

See all we have to offer at http://ignitestudentlife.com and make sure to keep up to date with what we’re up to by following us on our Instagram, Twitter and Facebook pages. See you soon!

International Centre and Services

The International Centre is providing online services from 8:30am – 4:30pm (EST) from Monday to Friday. 

In accordance with this lockdown, Humber’s International Centre offices at both Lakeshore and North Campuses are closed for in-person visits and phone services starting Monday, November 23, 2020 until further notice.  

We will continue to be available online to assist you with any enquiry that you may have. If you'd like to get in touch with us online, please use our contact form: international.humber.ca/contact. 

International students may also find information about coverage extensions, the campus student assistance program, more information regarding COVID-19, and information on Canada Emergency Student Benefit (CESB) here.

Office of Student Conduct

The Office of Student Conduct is continuing to operate remotely, with all meetings taking place via phone or online conferencing platforms, as appropriate. Should you have a question or concern, or wish to file a complaint under the Code of Student Conduct, please contact our office by phone: 416-675-6622 ext. 4357 or by email: studentconduct@humber.ca. Messages will be checked and responded to Monday to Friday between 8:30 am and 4:30 pm. Please visit: https://humber.ca/knowthecode for more information.

Sexual Violence Prevention & Education initiatives are continuing remotely through our social media channels and by online workshop delivery.  For more information or for supports and resources about Sexual Assault & Sexual Violence, please visit: https://humber.ca/student-life/sexual-assault.

Orientation

Here are all the ways you can virtually get involved with Summer Orientation:

Virtual Meet Your Faculty Sessions (May 4 – May 5) - Students will have the opportunity to meet virtually with their program's Faculty on Blackboard to interact with their new peers and our volunteers and learn more about their academic expectations specific to their program.

Orientation Website (Available for the entire academic year) - Supports students, families and friends with understanding specific resources available to them at Humber College.

​​Summer Programming (May 10 – July 16th) - Students can attend events throughout the Summer hosted by our many campus partners, access virtual workshops, and download digital swag!

For more information, visit: www.humber.ca/orientation or connect with us online via @humbernorthfye and @fyelakeshore.

Residence

Residence remains open with limited occupancy for Summer and Fall terms. Students with on-campus academic requirements or exceptional circumstances are being prioritized for residence spaces for Fall 2021. We currently have a waitlist for Fall, and encourage students to apply for residence via https://myresidence.humber.ca/StarRezPortalX to complete an application and add themselves to the waitlist. Spaces will be offered to eligible students on the waitlist on a first-come, first-served basis.

Student Events

The latest event information can be found here: www.humber.ca/student-life/events.

Student Life

We are here to support you!  We have moved all of our programs on-line. Here, you will find how to stay connected to other students and learn about being successful at Humber with the First Year Experience (FYE) peer mentoring program, by joining our Leadership programs, and the Co-Curricular Record (CCR).

New to Humber this semester? Be sure to sign-up to receive a Peer Mentor to support you throughout your transition to the College: https://humber.ca/student-life/fye/.

Information about our online programming offered through FYE can be found on our Instagram via @humbernorthfye and @fyelakeshore.

Leadership Programs: http://www.humber.ca/studentleadership/myleadershipjourney

CCR: https://humber.ca/student-life/ccr/