This dynamic, interactive and engaging workshop has been designed to prepare individuals with the skills and tools to create memorable service experiences resulting in customer loyalty and successful customer-centric organizations.
To develop awareness about the importance of service and to create service skills for the delivery of consistent and excellent customer service.
Front-line employees; supervisors; managers
This unique training will help create a consistent service standard and culture within your company; provide your employees with behaviour guidelines, standards, and service processes to build customer loyalty.