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This dynamic, interactive and engaging workshop has been designed to prepare individuals with the skills and tools to create memorable service experiences resulting in customer loyalty and successful customer-centric organizations.

Objective

To develop awareness about the importance of service and to create service skills for the delivery of consistent and excellent customer service.

Who Should Attend

Front-line employees; supervisors; managers

Benefits to Your Business

This unique training will help create a consistent service standard and culture within your company; provide your employees with behaviour guidelines, standards, and service processes to build customer loyalty.