A few weeks ago, some faculty members and Innovative Learning noticed a technical issue with audio feedback when instructors are providing feedback to students on graded course content. Students would not be able to access or listen to the playback in Blackboard. This issue was raised with Anthology and, after further investigation, it has been confirmed as a bug. The issue has been escalated to their Product Development Team and is expected to be addressed in a future update, though there is no specific timeline for a fix at this time.
For now, it may be best to avoid using the audio feedback feature until the fix is implemented. If you need assistance or have any concerns, please don’t hesitate to contact the Innovative Learning Support Centre for additional help. Stay tuned for updates as we continue to monitor the situation.