Getting Started

Please be advised it can take 30-45 minutes to complete the entire process of connecting to a Live Proctor. This process includes identification verification and securing the testing environment.

Proctortrack Support

If you encounter a technical problem, you can ask the proctor for help. You will be able to communicate with the proctor via chat at any time during your exam. If the proctor is unable to help you resolve the technical issue, you will be directed to contact the Proctortrack technical support line via live-chat, phone or email.

  • For live chat visit the support page (recommended)
  • Or call the dedicated Proctortrack technical support line for Humber learners: 1 (844) 966-1155

Telephone Support Hours

Monday to Friday – 8am to 9pm EST

Saturday to Sunday – 8am to 7pm EST

Proctortrack Learner Guide