By adding virtual admissions appointments to the roster of services this past year, the RO saw an increased capacity to directly respond to students interested in starting at Humber with over 2,500 appointments since January 2023. 

During the Fall term, we served over 750 students through virtual appointments including those with whom we would have otherwise not been able to connect. One advisor even had a chance to help a student with questions about the Bachelor of Commerce program who joined their appointment from a tugboat off the coast of British Columbia!

The feedback has been overwhelmingly positive with students appreciative of saving on transportation costs, not having to wait in line and having the right person from the right program right in front of them. Fostering a sense of connection, accommodation and accessibility, another benefit of virtual appointments has been the opportunity for the student to have their support system be a part of the conversation as well. If authorized by the student, parents and partners have been able to attend and hear the necessary information first-hand and often ask questions that the student may not have considered.
 

A true testament to how technology can be used to build relationships and real human connections, it has been very rewarding to see virtual advising develop and grow within Admissions and we look forward to continuing the success of this strategy in other departments as well.