Will Testing Services open for the summer 2021 final exam period?

Yes, Testing Services will open for the summer semester final exam period. We will be opening at both the Lakeshore and North campuses from 10:00am to 3:00pm from August 9th to 13th for UNB Nursing Students and Guelph-Humber Learners and for Humber and Guelph-Humber Learners from August 16th to August 24th.   We will be available to support students with academic accommodations that cannot be successfully met in the online remote environment. Please note that we will be following COVID-19 provincial guidelines and have a maximum capacity of fourteen (14 people in the space at any given time including staff. We therefore are able to accommodate seven (10) students at any given time when we are open.  We are available to support those students who have the Reader/Scribe accommodation remotely through the use of Microsoft Teams. For information about our remote invigilation process, please email us at testingservicesnorth@humber.ca or testingserviceslake@humber.ca . A formal announcement has been shared via the Communique. 

How do I know if any of my students can be approved to come on campus for the final examination period?

Students that can be approved to write on campus are those who have unique accommodations that can't be successfully met in the online environment which may include but are not limited to:

  • Requiring the use of a Reader/Scribe
  • Supervising extra breaks
  • Invigilation conflicts with assistive technology needs
  • Paper based examinations
  • Environmental/space considerations
  • Computer assisted testing not available at home. 


Please connect with your student's Accessibility Consultant, Associate Dean or Program Head to determine if your student requires access to complete testing on site. Once it is determined that they are eligible, please have them book for the North Campus  or for the Lakeshore Campus. You can share the following instructions with students. 

Will Testing Services allow Faculty to physically submit tests or pick up completed tests? 

No, Testing Services is asking faculty not to drop of physical test submissions at either centre during this time nor we will not be allowing faculty to pick up completed test submissions.  Any tests and assessments completed in Testing Services during the midterm or final exam period at this time will be returned to Humber and Guelph Humber faculty via their secure Humber or University of Guelph Humber email addresses. 

How do I submit tests/exams for students who are approved to come onto campus to complete them for the fall final examination period?

Faculty are asked to submit tests using our Online Submission Service through RegisterBlast or tests that can be administered through the use of Blackboard by clicking here. Tests that are administered through Blackboard will be submitted on the platform.  Tests that are submitted using our Online Submission Service through RegisterBlast will be completed by students in our space and delivered to your Humber email address once completed.  Please submit these tests with ample time prior to your student's write date to avoid any delays or barriers to the testing process. We ask that any tests and exams that are to be administered in the centre be submitted to Testing Services by the following deadlines:

  • Final Exams to be written the week of August 9th, 2021 must be submitted to Testing Services by Friday, August 6th, 2021 at 2:00p.m.
  • Final Exams to be written the week of August 16th, 2021 must be submitted to Testing Services by Friday, August 13th, 2021 at 2:00 p.m.
  • Final Exams to be written the week of August 23rd, 2021 must be submitted to Testing Services by Friday, August 20, 2021 at 2:00 p.m.


How will I access any tests that were completed prior to the college closure in March 2020?

Any completed tests at Testing Services that were completed before Friday March 13th 2020 were scanned and emailed to Faculty for grading on March 20th, 2020.  Any incomplete test will not be available at this time as the campus is currently closed. If there are any issues, please connect with Testing Services by email at testingservicesnorth@humber.ca or testingserviceslake@humber.ca

How to create accessible documents?

Kindly note that any course materials created for the online environment as well as test documents should meet accessibility requirements for all learners, not just those that require academic accommodations, in order to support inclusivity and be accessible through various platforms.  Testing Services has a link on our website, which you can refer to for more assistance by clicking on the hyperlinked text here: Creating Accessible Documents

We can also share to the following link above on Making Accessible Media, which includes various models to support you.

Faculty with the University of Guelph Humber are now able to provide live captioning to their lectures through the use of Zoom. This will be soon be defaulted so the captioning is done automatically on the platform. In the meantime, please click here to learn more about enabling live captioning. 

How do I set up testing online?

Faculty can create online testing via all LMS (Learning Management Systems) at both Humber and University of Guelph-Humber for those learners with or without academic accommodations.

Kindly note the following in relation to online testing:

  1. You must connect with your accommodated learners to ensure their academic accommodations are being met as best as possible in this environment.
  2.  Keep inclusive design in mind to support both accommodated and non-accommodated learners (i.e. consider extending the length of the test for all learners).
  3. Tests delivered in the Blackboard environment are administered without invigilation support from Testing Services.  We are currently reviewing external providers that will allow either virtual proctoring and/or lockdown browser in Blackboard.  There is an option of Automated Proctoring, which uses Ai to capture behaviours and provides screen shots of abhorrent movements.  Lockdown browser capability can already be provided at University of Guelph-Humber through their external provider Respondus.   

When will online invigilation/proctoring become an available option?

We are working to find a solution to this challenge as our service provider, Examity, who we use for proctoring functions suspend their business until mid-April 2020, due to social distancing constraints.  As mentioned above, Examity does offer Automated Proctoring as an option.  Please speak to a Testing Services Assistant for support.  Examity has since resumed their operations as of April 16th, 2020.  We are continuing to further explore other third-party vendors and are still in the evaluation stage to find the right fit. However, we have provided further information about Respondus for our partners at the University of Guelph-Humber who use CourseLink, but can be used in Blackboard:


(Please note this platform only works with Window. Mac users can still upload word documents to Blackboard or CourseLink)

For Blackboard:

Quick Start Guide for Students 

Is LockDown Browser Accessible to Those With Disabilities 

For CourseLink

Respondus LockDown Browser for Online Exams 

When will services resume at Testing Services?

This situation has brought uncertainty for everyone.  However, in order to support measures of social distancing in the containment of COVID-19, all services including in-person testing is suspended at Testing Services at both campuses.  We are working with the Ministry, all appropriate partners and stakeholders to go over next steps to determine the best possible solution going forward for the health and safety of our communities.

Our Testing Services staff will be available to support you with an option you have chosen.  Please visit the Learning Continuity Kit  to identify what evaluation delivery formats are available to you Tests & Final Exams.