Welcome to Humber Retail Services, we are committed to providing a range of products and services designed to enhance campus life by fostering a culture that is sustainable, inclusive, and respectful while promoting health and well-being. Retail Services oversees the management and operations of Food Services, Xerox Print Centre, Bookstores, LinX Lounge, Dining Plan Office, Snack and Beverage Vending, Paid Internal Advertising, ATM Services, Student Fundraising Applications, Alcohol Licensing, and Commercial Property Management.
Our Team
Michael Jeronimo – Associate Director, Ancillary Services
Katie Evans – Manager, Campus Dining & Retail Services
Paul Iskander – Director, Campus Services
We work closely with our service partners to support the community and ensure their services model Humber’s core values, and align with Humber’s strategic plan.
If you have any questions or concerns please feel free to contact us:
Associate Director, Ancillary Services
Phone: (416) 675-6622 ext 73090
Email: michael.jeronimo@humber.ca
Manager, Campus Dining & Retail Services
Phone: (416) 675-6622 ext 75350
Email: katie.evans@humber.ca
Campus Partners and Community Engagement
Chartwells Food Services
We are committed to enhancing the campus life experience by supporting Humber and the University of Guelph-Humber’s mission and vision.
Follett Bookstores
The Humber Campus Bookstores operated by Follett Canada are located at both the North and Lakeshore Campuses.
Xerox Print Centers
Xerox is Humber College’s onsite one stop print shop. Offering a wide range of services including; copying, binding, laminating, regular and wide format printing.
Mission and Visions
Humber develops global citizens with the knowledge and skills to lead and innovate. We plan to achieve this through our core values: Courage, Innovation, Equity, Health & Well-being, and Sustainability.
Core Values: Courage, Innovation, Equity, Health & Well-being, and Sustainability
Courage: We are bold in charting a new course in high quality experiences and products through our many services.
Innovation: We drive innovation and diversifying through our services to meet all of our customer needs.
Equity: We strive to cultivate an environment where our services and products are competitively affordable for all.
Health & Well-being: We nurture the health and well-being of our communities.
Sustainability: We preserve our collective future through thoughtful purchasing, and supporting local produce.
We are listening!
We meet with student residents and key stakeholders 8 times during the academic year for open discussions about current food service experiences along with opportunities to make continuous improvements to our food service programs. Each attendee has the opportunity to share feedback regarding personal or colleague-shared experiences. The Food Service team is then able to provide immediate updates and acknowledge the things that are going well, along with making corrective actions and reporting back in future meetings.
Mystery shoppers are a key to gathering genuine client experiences and assisting in improving our food services. We aim to capture unique students' perspectives by asking mystery shoppers to take on specific customer personas: vegetarian, halal and picky-eater options etc.
We compensate mystery shoppers with gift cards and the meals they purchase as a mystery shopper.
If you're interested in participating please contact the dining plan office via email.
Humber and the University of Guelph-Humber are committed to fostering an environment that is equitable, diverse, inclusive and contributes to a sense of belonging for all students and employees. Our work to create this environment takes many forms, including this Food Strategy, which will help guide on campus food offerings going forward. This work is also part of Humber’s Well-Being Strategy which sets out the principles, framework, and goals to support health and well-being of its students, employees and community. Consultations were undertaken to help us understand what is important to our community and what changes could be made to increase satisfaction with food on campus. This invaluable feedback has shaped this strategy.
