#ReuseHumber

Starting in the Fall of 2022, Humber College is making the transformation from disposable containers to reusable ones at a number of our cafeterias and dining locations at our North and Lakeshore Campuses.  In the effort to reduce single-use packaging waste that ends up in landfills and be more sustainable, we are introducing two programs depending on where you're located: O2GO at North Campus and Friendlier at Lakeshore.

By joining, users avoid single-use items and help Humber improve its environmental impact. In the program’s first year, 100,000 disposable containers avoided landfills thanks to students, staff, and faculty who joined the reusable container program.

Friendlier logo

O2GO person dropping off container in bin

Developed by  OZZI, the O2GO® Reusable Food Container program is a sustainable alternative to single-use packaging. Humber is expanding the program to more food service locations at the North campus. Users can opt to have their meals served in O2GO containers at the Street Café and Staff Lounge, while meals at the Residence Café will be exclusively served on O2GO.

 

How to O2GO

Join the Program

In Fall 2022, O2GO containers are available at Humber’s North Campus in the following locations: 

  • Street Café 
  • Staff Lounge 
  • North Residence Café  

To enter the program, users must request their meal to be served in an O2GO container and pay a one-time fee of $10 at check-out per container using debit, credit or cash, or the ONECard app for those wishing to redeem the cost of their container for ONECard credit upon exiting the program. Users will receive a token when they return their container to an O2GO machine and will use that token at their next meal to receive a clean O2GO container. Should users lose or misplace containers or token, they will need to buy back into the program. 

In North Residence, meals will be served exclusively in O2GO containers. Credit from Flex Dollar balance will be used towards the $10 O2GO container. 

Return the container 

After eating, users return emptied containers to the O2GO machines at Street Café or North Residence Café and collect a token in return. Tokens are kept for the next O2GO meal.  

Repeat 

When ordering from a participating food location, users request an O2GO container when ordering and hand token to cashier upon checkout. 

Exit the program 

The O2GO program is designed to help Humber’s community reduce the single-use packaging typically produced during dining activities. Users are therefore encouraged to join the program and exit only when their time on campus draws to a close. 

Two options for exiting the O2GO program: 

Users having paid for their container using ONECard are invited to visit the Dining Plan Office at North Campus LX104 (open Monday-Friday 8:30 a.m. - 4:30 p.m.) with a token in hand. Staff will collect the token, verify the original ONECard purchase, and provide a $10 credit on ONECard. This credit can be used anywhere on campus where ONECard is accepted (find more information at https://humber.ca/onecard/manage.html). 

Users having paid credit, debit, or cash must return the container to an O2GO machine, obtain a token, and present it to the cashier at the original point of transaction on the same day of purchase in order to receive a refund. Note that no refunds or deposits will be available for those using these payment methods after the original purchase date. 

O2GO FAQ

Where is O2GO offered?

The O2GO program is currently offered in the Staff Lounge, at Street Café and at North Residence dining hall, with plans to expand to other food locations across campus as they re-open. O2GO containers are available for non-branded food items, which include meals from the Culinary Table, Create Station, Grill & Co, Baja Flat Station, Salad Bar, and soups.

Where do I return my O2GO container?

Containers are to be scraped of food and returned to O2GO machines located in the following three locations: by Street Café, by North Residence elevators (T building), and at the entrance of North Residence cafeteria.

Can I keep the container?

Containers are meant to be returned after meals are consumed. In order to keep the program running, we rely on users returning the containers when they are done using them, so those containers can be cleaned and sanitized for future use. 

What happens if I lose/forget my O2GO Container or Token?

If you lose your container or token, you will have to buy back into the program. Exceptions cannot be made. 

What happens if I break my container?

Please return broken containers to O2GO machines (you will still receive a token for them). All containers are inspected for damage and broken ones are discarded.

How are the containers cleaned?

Humber’s Food Services staff clean and sanitize O2GO containers in a commercial dishwasher that reaches an internal temperature of 140 F/60 C and sprayed with disinfectant soap. The dishwashing machines are regularly cleaned and descaled by Food Service staff. You can help keep the containers spotless by removing any leftover food before dropping them off in a collection bin.

Can I bring my own container?

No. Food services staff will always hand you a clean O2GO container to ensure it has been properly sanitized. However, you can bring your own reusable mug for coffee, tea and water at participating campus locations. 

How do I exit the Program?

The O2GO program is designed to help Humber’s community reduce the single-use packaging typically produced during dining activities. Users are therefore encouraged to join the program and exit only when their time on campus draws to a close. 

Two options for exiting the O2GO program: 

  • Users having paid for their container using ONECard are invited to visit the Dining Plan Office at North Campus LX104 (open Monday-Friday 8:30 a.m. - 4:30 p.m.) with a token in hand. Staff will collect the token, verify the original ONECard purchase, and provide a $10 credit on ONECard. This credit can be used anywhere on campus where ONECard is accepted (find more information at https://humber.ca/onecard/manage.html). 

  • Users having paid credit, debit, or cash must return the container to an O2GO machine, obtain a token, and present it to the cashier at the original point of transaction on the same day of purchase in order to receive a refund. Note that no refunds or deposits will be available for those using these payment methods after the original purchase date.

Friendlier 

Friendlier is the reusable container program at Humber’s Lakeshore Campus. Meals from Lake Café and L Commons Eatery will be
served in Friendlier containers. Through the program’s app, users can track the environmental and social impact they have made by
participating.

 

 

How to be Friendlier

Join the program

Upon purchasing non-branded takeout meals at the Lake Café or L Commons Eatery, users pay a refundable deposit of $0.50 or $1 at the cash for each Friendlier container used. The container deposit is added to the meal cost and can be paid with credit, debit, cash, or ONECard. 

Scan & Return 

After eating, users scan the code at the bottom of containers through the Friendlier app, or enter the container code on the Friendlier website.Users must scan their containers before returning them in order to claim refunds. 

Return emptied container and lid to collection bins located around the Lake Café, L Commons Eatery, Student Welcome and Resource Centre, and near the entrance to the Lakeshore Residence.  

What if I don't have a phone?

You can claim your deposit on the Friendlier website.

Do I have to wash the container before returning?

No, you are not required to wash the container, however we ask that you scrape out all food residue in a food waste bin before returning.

Claim refund 

Within one to two weeks of returning a container, refunds will be available for users to claim through the Friendlier app or website. The Friendlier team verifies containers were returned before processing refunds. 

Users can choose to wait until a larger sum of money accumulates for refund, claim lower value refunds, or choose to donate the value to charity. Refunds are issued via e-Transfer. 

Users will only be issued refunds for containers that are scanned and returned, and each container can only be scanned once.

Friendlier FAQ

Where is Friendlier offered?

Friendlier containers are currently available at the Lake Café and L Commons Eatery for non-branded food items, which include meals from the Culinary Table, Create Station, Grill & Co, Baja Flat Station, Salad Bar, and soups. 

Where do I return my Friendlier container?

Containers are to be scraped of food and placed in return bins located around the Lake Café, L Commons Eatery, Student Welcome and Resource Centre, and near entrance to the Lakeshore Residence. 

Can I bring my own container?

No. Food services staff will always hand you a clean Friendlier container to ensure it has been properly sanitized. However, you can bring your own reusable mug for coffee, tea and water at participating campus locations. 

What happens if I break my container?

Please place broken containers to return bins as usual (you will still receive a refund for them). All containers are inspected for damage and broken ones are discarded.