Course Outline

Course Name: Counselling Skills 1 (SSW 153)

Academic Period: 2022 - 2023

Faculty:

Faculty Availability:

Associate Dean:
Theresa Knott
theresa.knott@humber.ca

Schedule Type Code:

Land Acknowledgement

Humber College is located within the traditional and treaty lands of the Mississaugas of the Credit. Known as Adoobiigok [A-doe-bee-goke], the “Place of the Alders” in Michi Saagiig [Mi-Chee Saw-Geeg] language, the region is uniquely situated along Humber River Watershed, which historically provided an integral connection for Anishinaabe [Ah-nish-nah-bay], Haudenosaunee [Hoeden-no-shownee], and Wendat [Wine-Dot] peoples between the Ontario Lakeshore and the Lake Simcoe/Georgian Bay regions. Now home to people of numerous nations, Adoobiigok continues to provide a vital source of interconnection for all.

Equity, Diversity and Inclusion Statement

Humber College and the University of Guelph-Humber (Humber) are leaders in providing a learning, working and living environment that recognizes and values equity, diversity and inclusion in all its programs and services. Humber commits to reflect the diversity of the communities the College serves. Students, faculty, support and administrative staff feel a sense of belonging and have opportunities to be their authentic selves.

Faculty or Department	Faculty of Social & Community Services
Program(s)	Social Service Worker (01221) Social Service Worker - Part-time (0122P)
Course Name:	Counselling Skills 1 (SSW 153)
Pre-Requisites	none
Co-Requisites	none
Pre-Requisites for	SSW 210 - Counselling Skills 2
Equates	none
Restrictions	Must be enrolled in Postsecondary and FSCS
Credit Value	3
Total Course Hours	42

	Developed By:	Prepared By:	Approved by:
			Theresa Knott

Humber Learning Outcomes (HLOs) in this course.

The HLOs are a cross-institutional learning outcomes strategy aimed at equipping Humber graduates with the employability skills, mindsets, and values they need to succeed in the future of work. To explore all the HLOs, please consult the Humber Learning Outcomes framework.

Course Description

Counselling Skills I will introduce students to theoretical concepts and practical skills necessary to assist clients in defining their concerns/issues and identifying desired outcomes. Students will be introduced to the theoretical foundations of various models of counselling, as well as basic active listening skills. Focus will be placed on learning how to help clients identify and emphasize their strengths, through searching for positive assets related to concerns, issues and problem resolution. Learning to facilitate client self-empowerment and development will be done by acquiring additional skills in the effective use of questions, observation and reflection of feelings, and a broader understanding of the clientâs behaviour and communication style. Learning outcomes will be achieved through the use of lecture, discussion, experiential exercises and presentation of audio â visual resources.

Course Rationale

This course will help students to develop foundational counselling skills and knowledge in preparation for practice in diverse and multicultural environments. Students will be able to utilize working relationships to facilitate desirable outcomes for service users.

Program Outcomes Emphasized in this Course

Social Service Worker (01221)

Develop respectful and collaborative professional and interpersonal relationships that adhere to professional, legal, and ethical standards aligned to social service work.
Record information accurately and communicate effectively in written, digital, verbal and non-verbal ways, in adherence to privacy and freedom of information legislation, in accordance with professional and workplace standards.
Plan and implement accessible and responsive programs and services, recognizing the diverse needs and experiences of individuals, groups, families and communities, and meeting these needs.
Develop strategies and approaches that support individual clients, groups, families and communities in building the capacity for self-advocacy, while affirming their dignity and self-worth.
Work from an anti-oppressive, strengths-based practice, recognizing the capacity for resilience and growth of individuals and communities when responding to the diverse needs of marginalized or vulnerable populations to act as allies and advocates.
Develop strategies and approaches to implement and maintain holistic self-care as a member of a human service profession.
Work with individuals, groups, families and their communities to ensure that service provider strategies promote social and economic justice, and challenge patterns of oppression, discrimination and harassment, and sexual violence with clients, coworkers and communities.
Develop the capacity to work with the Indigenous individual, families, groups and communities while respecting their inherent rights to self-determine, and to identify and address systemic barriers that produce ill-effects, developing appropriate responses using approaches such as trauma informed care practice.

Social Service Worker - Part-time (0122P)

Accreditation Standards

Course Learning Method(s)

Case Based Learning
Lecture

Course Learning Outcomes (CLO)

Learning Outcome	Learning Objectives	Summative Assessments
Establish and maintain collaborative relationship that adheres to legal and professional standards to help clients identify personal goals for counselling.	Explain the implications of the code of ethics and legislative framework governing counselling. Apply relationship building skills to develop and foster positive and supportive relationships with clients. Identify confidentiality requirements to protect the privacy of clients. Apply the code of ethics in identifying and resolving ethical dilemmas.	Observation of final roleplay project Midterm Observation of role plays/class activities Reflection Paper Final Exam
Integrate empowering skills into the counselling process to encourage clients to participate in their growth and development.	Use empowering and strength building skills to help clients set goals that are specific, measurable, attainable, realistic, and timely. Encourage clients to pursue the support and resources they need to achieve their goals. Include clients as collaborators in understanding their aspirations and goals for counselling.	Midterm Observation of role plays/class activities Observation of final roleplay project Reflection Paper Final Exam
Utilize a trauma-informed approach when working with indigenous clients.	Develop awareness of culturally safe counselling practice with indigenous clients. Describe indigenous values, worldviews, and traditional healing practices. Integrate trauma awareness into the art of questioning clients to assess its mental, emotional, and behavioral impacts.	Observation of role plays/class activities Midterm Observation of final roleplay project Reflection Paper Final Exam
Help clients identify their presenting challenges in the context of larger structural and systemic issues to faciliate meaningful change in circumstances.	Adopt diversity, equity, and inclusive approaches to addressing client presenting challenges. Use the skills of cultural diversity competence and reframing to help clients construct their presenting problems in broader contexts. Use promoting change skills and strategies to help clients identify both intrapsychic and systemic issues influencing their presenting problems.	Observation of role plays/class activities Midterm Observation of final roleplay project Reflection Paper Final Exam
Use active listening skills to communicate understanding of clients verbal and non-verbal messages.	Describe the purpose of effective documentation. Use the skills of paraphrasing and summarizing to confirm the accuracy of clients' statements that have been communicated. Use cross-cultural communication skills to engage clients in interpreting non-verbal messages. Communicate invitational, basic, and inferred empathy to strengthen relationships with clients.	Observation of role plays/class activities Midterm Observation of final roleplay project Reflection Paper Final Exam
Link with relevant community resources and service providers to facilitate referrals to meet individual goals.	Promote social justice and equity by challenging clients to pursue resources that meet their complex needs and circumstances. Apply cultural competence and self-awareness skills while planning interventions with clients to facilitate positive change. Apply the ethics of human dignity and self determination that are consistent with rights of others to decisions regarding clients referral to community services/resources.	Observation of role plays/class activities Midterm Observation of final roleplay project Reflection Paper Final Exam
Work with clients to identify their own resilience to use in self-determination.	Apply the code of ethics regarding the fundamental right to respect human dignity, worth, and potential in building relationship with clients. Use empowering and strength building sills to help clients identify their expertise regarding the narratives of their own lives. Use active listening skills to explore clients historical problem-solving skills and impacts. Use empowering and strength building skills to help clients identify and celebrate small successes.	Observation of role plays/class activities Midterm Observation of final roleplay project Reflection Paper Final Exam
Employ effective self-care techniques, resources, and support to manage the challenges of professional practice.	Recognize the relevance of practiontioner well-being for ethical professional practice.	Midterm Reflection Paper Final Exam
Examine current legislations on violent behaviours to identify and apply interventions available to clients.	Identify strategies and alliances to promote social justice in counselling. Develop an awareness of legislations protecting the safety and wellbeing of clients. Students will be able to identify situations where they have a legal duty to report harm/risk of harm to self and others.	Observation of role plays/class activities Midterm Observation of final roleplay project Reflection Paper Final Exam

Assessment Weighting

Assessment	Weight
Final Exam
Final Exam	25%
Reflective Activity
Reflection Paper	15%
Midterm Exam
Midterm	25%
Role-play
Observation of final roleplay project	20%
Observation of role plays/class activities	15%
Total	100%

Modules of Study

Module	Course Learning Outcomes	Resources	Assessments
Ethics, Values, and Self-Awareness	Establish and maintain collaborative relationship that adheres to legal and professional standards to help clients identify personal goals for counselling. Integrate empowering skills into the counselling process to encourage clients to participate in their growth and development. Utilize a trauma-informed approach when working with indigenous clients. Help clients identify their presenting challenges in the context of larger structural and systemic issues to faciliate meaningful change in circumstances. Link with relevant community resources and service providers to facilitate referrals to meet individual goals. Work with clients to identify their own resilience to use in self-determination. Employ effective self-care techniques, resources, and support to manage the challenges of professional practice.	Shebib, B. (2020). Choices: Interviewing and Counselling Skills for Canadians (7th edition). Toronto, Canada: Prentice Hall. Chapter 10 Crey, G. (2014). Theory and practice of counseling and psychotherapy. Belmont, CA: Brooks Cole Publishing. https://www.ocswssw.org/wp-content/uploads/2018/09/Code-of-Ethics-and-Standards-of-Practice-September-7-2018.pdf	Midterm Observation of final roleplay project Observation of role plays/class activities Reflection Paper Final Exam
The Skills, Process, and Pitfalls of Counselling	Use active listening skills to communicate understanding of clients verbal and non-verbal messages.	Shebib, B. (2020). Choices: Interviewing and Counselling Skills for Canadians (7th edition). Toronto, Canada: Prentice Hall. Chapter 10	Midterm Observation of final roleplay project Observation of role plays/class activities Reflection Paper Final Exam
Relationship: The Foundation for Change	Establish and maintain collaborative relationship that adheres to legal and professional standards to help clients identify personal goals for counselling. Integrate empowering skills into the counselling process to encourage clients to participate in their growth and development. Use active listening skills to communicate understanding of clients verbal and non-verbal messages. Work with clients to identify their own resilience to use in self-determination.	Shebib, B. (2020). Choices: Interviewing and Counselling Skills for Canadians (7th edition). Toronto, Canada: Prentice Hall. Chapter 10	Midterm Observation of final roleplay project Observation of role plays/class activities Reflection Paper Final Exam
Listening and Responding	Integrate empowering skills into the counselling process to encourage clients to participate in their growth and development. Use active listening skills to communicate understanding of clients verbal and non-verbal messages. Work with clients to identify their own resilience to use in self-determination.	Shebib, B. (2020). Choices: Interviewing and Counselling Skills for Canadians (7th edition). Toronto, Canada: Prentice Hall. Chapter 10	Midterm Observation of final roleplay project Observation of role plays/class activities Reflection Paper Final Exam
Asking Questions	Help clients identify their presenting challenges in the context of larger structural and systemic issues to faciliate meaningful change in circumstances. Use active listening skills to communicate understanding of clients verbal and non-verbal messages. Work with clients to identify their own resilience to use in self-determination.	Shebib, B. (2020). Choices: Interviewing and Counselling Skills for Canadians (7th edition). Toronto, Canada: Prentice Hall. Chapter 10	Midterm Observation of final roleplay project Observation of role plays/class activities Reflection Paper
Midterm	Establish and maintain collaborative relationship that adheres to legal and professional standards to help clients identify personal goals for counselling. Integrate empowering skills into the counselling process to encourage clients to participate in their growth and development. Utilize a trauma-informed approach when working with indigenous clients. Help clients identify their presenting challenges in the context of larger structural and systemic issues to faciliate meaningful change in circumstances. Use active listening skills to communicate understanding of clients verbal and non-verbal messages. Link with relevant community resources and service providers to facilitate referrals to meet individual goals. Work with clients to identify their own resilience to use in self-determination.	Shebib, B. (2020). Choices: Interviewing and Counselling Skills for Canadians (7th edition). Toronto, Canada: Prentice Hall. Chapter 10	Midterm
Pursuit Of Empathic Understanding	Utilize a trauma-informed approach when working with indigenous clients. Help clients identify their presenting challenges in the context of larger structural and systemic issues to faciliate meaningful change in circumstances. Use active listening skills to communicate understanding of clients verbal and non-verbal messages. Work with clients to identify their own resilience to use in self-determination.	Shebib, B. (2020). Choices: Interviewing and Counselling Skills for Canadians (7th edition). Toronto, Canada: Prentice Hall. Chapter 10	Midterm Observation of final roleplay project Observation of role plays/class activities Reflection Paper Final Exam
Setting SMART Goals	Establish and maintain collaborative relationship that adheres to legal and professional standards to help clients identify personal goals for counselling. Integrate empowering skills into the counselling process to encourage clients to participate in their growth and development. Utilize a trauma-informed approach when working with indigenous clients. Help clients identify their presenting challenges in the context of larger structural and systemic issues to faciliate meaningful change in circumstances. Use active listening skills to communicate understanding of clients verbal and non-verbal messages. Link with relevant community resources and service providers to facilitate referrals to meet individual goals. Work with clients to identify their own resilience to use in self-determination.	Shebib, B. (2020). Choices: Interviewing and Counselling Skills for Canadians (7th edition). Toronto, Canada: Prentice Hall. Chapter 10	Midterm Observation of final roleplay project Observation of role plays/class activities Reflection Paper Final Exam
Self-Care	Establish and maintain collaborative relationship that adheres to legal and professional standards to help clients identify personal goals for counselling. Employ effective self-care techniques, resources, and support to manage the challenges of professional practice.	self care	Reflection Paper Final Exam
Final Roleplay	Establish and maintain collaborative relationship that adheres to legal and professional standards to help clients identify personal goals for counselling. Integrate empowering skills into the counselling process to encourage clients to participate in their growth and development. Utilize a trauma-informed approach when working with indigenous clients. Help clients identify their presenting challenges in the context of larger structural and systemic issues to faciliate meaningful change in circumstances. Use active listening skills to communicate understanding of clients verbal and non-verbal messages. Link with relevant community resources and service providers to facilitate referrals to meet individual goals. Work with clients to identify their own resilience to use in self-determination. Employ effective self-care techniques, resources, and support to manage the challenges of professional practice.		Observation of final roleplay project
Reflection Paper	Establish and maintain collaborative relationship that adheres to legal and professional standards to help clients identify personal goals for counselling. Help clients identify their presenting challenges in the context of larger structural and systemic issues to faciliate meaningful change in circumstances. Employ effective self-care techniques, resources, and support to manage the challenges of professional practice.		Reflection Paper
Final Exam	Establish and maintain collaborative relationship that adheres to legal and professional standards to help clients identify personal goals for counselling. Integrate empowering skills into the counselling process to encourage clients to participate in their growth and development. Utilize a trauma-informed approach when working with indigenous clients. Help clients identify their presenting challenges in the context of larger structural and systemic issues to faciliate meaningful change in circumstances. Use active listening skills to communicate understanding of clients verbal and non-verbal messages. Link with relevant community resources and service providers to facilitate referrals to meet individual goals. Work with clients to identify their own resilience to use in self-determination. Employ effective self-care techniques, resources, and support to manage the challenges of professional practice.	Shebib, B. (2020). Choices: Interviewing and Counselling Skills for Canadians (7th edition). Toronto, Canada: Prentice Hall. Chapter 10 Friedman, K. (2017). Counselor self-care and mindfulness. Contemporary Buddhism, 18(2), 321-330.	Final Exam

Required Resources

Title	ISBN
Shebib, B. (2020). Choices: Interviewing and Counselling Skills for Canadians (7th edition). Toronto, Canada: Prentice Hall.

Supplemental Resources

Title	ISBN
Corey, G.(2014). Theory and practice of counselling and psychotherapy. Belmont, CA: Brooks Cole Publishing.
Ivey, . & Ivey, M.B. (2003) Intentional interviewing and counselling: Facilitating client development in a multicultural society. (5th edition.). Pacific Grove, CA: Brooks Cole Publishing.

Resource(s):

Course material costs can be found through the Humber Bookstore.

Additional Tools and Equipment

Laptop or iPad Access to a computer • Internet Access, Adobe PDF Reader • Additional resources may be introduced when useful to the course content or student experience.

Essential Skills

Section	Skills	Measurement	Details
Communication	Reading Writing Speaking Listening Presenting	Teach and measure	The in-class role-plays will enable students to experience what they might feel, say or do in specific counselling situations. The feedback from the professor and students encompass skills such as listening and responding. Students are expected to demonstrate communication that reflects positive regard, warmth, cross-cultural skills. Attention is also paid to both verbal and non-verbal communication while the professor and the class observe and provide feedback to students playing the roleplaying the professional -client role. observation of group discussion and written summary of key learnings Written assignments, roleplay, and feedback. Observation of roleplay scenarios, exams, and reflection paper.
Critical Thinking and Problem-Solving	Analysing Synthesizing Evaluating Decision-Making Creative and Innovative Thinking	Teach and measure	Teaching, roleplaying complex case scenarios, reviewing roleplay videos, reflection, professor, and peer feedback etc. Observation of roleplay, exams, and reflection paper.
Information Management	Gathering and managing information	Teach and measure	Teaching, roleplaying complex case scenarios, reviewing roleplay videos, reflection, professor, and peer feedback etc. Roleplay.
Interpersonal Skills	Teamwork Relationship management Conflict resolution Leadership	Teach and measure	lectures on core competencies to develop therapeutic relationships with clients to achieve desired goals. Roleplay complex and multi-layered case scenarios that will challenge students to demonstrate essential skills (eg. questioning, questioning, summarizing, paraphrasing, reframing, use of silence, and communicating different types of empathy. Students will have the opportunity to reflect on their goal setting and identify specific statements and attitudes that demonstrate positive regard and respect for right to self-determination that are consistent with the rights of others. Student will also learn from professor feedback and peer feedback . Observation of roleplay assignments, exams, and reflection paper.
Personal Skills	Managing self Managing change and being flexible and adaptable Engaging in reflective practice Demonstrating personal responsibility	Reinforce and measure	It will be integrated into the topics on self-awareness, self care, critical reflective practice, and the ethical duty to be cognizant of self care in order not to harm clients. Students will also learn from personal experiences of effective self-care strategies shared in class. Through reflection papers (personal strengths, challenges, strategies to manage stressors related to the course activities, identification of opportunities for growth.

Prior Learning Assessment & Recognition (PLAR)

Prior Learning Assessment and Recognition (PLAR) is the formal evaluation and credit-granting process whereby candidates may obtain credits for prior learning. Prior learning includes the knowledge competencies and skills acquired, in both formal and informal ways, outside of post-secondary education. Candidates may have their knowledge, skills and competencies evaluated against the learning outcomes as defined in the course outline. Please review the Assessment Methods Glossary for more information on the Learning Portfolio assessment methods identified below.

The method(s) that are used to assess prior learning for this course may include:

Challenge Exam (results recorded as a % grade and added to student’s CGPA)
Skills Test
Interview
Case studies

Please contact the Program Coordinator for more details.

Academic Regulations

It is the student's responsibility to be aware of the College Academic Regulations. The Academic Regulations apply to all applicants to Humber and all current students enrolled in any program or course offered by Humber, in any location. Information about academic appeals is found in the Academic Regulations.

Anti-Discrimination Statement

At Humber College, all forms of discrimination and harassment are prohibited. Students and employees have the right to study, live and work in an environment that is free from discrimination and harassment. If you need assistance on concerns related to discrimination and harassment, please contact the Centre for Human Rights, Equity and Inclusion or the Office of Student Conduct.

Accessible Learning Services

Humber strives to create a welcoming environment for all students where equity, diversity and inclusion are paramount. Accessible Learning Services facilitates equal access for students with disabilities by coordinating academic accommodations and services. Staff in Accessible Learning Services are available by appointment to assess specific needs, provide referrals and arrange appropriate accommodations. If you require academic accommodations, contact:

Accessible Learning Services

North Campus: (416) 675-6622 X5090

Lakeshore Campus: (416) 675-6622 X3331

Academic Integrity

Academic integrity is essentially honesty in all academic endeavors. Academic integrity requires that students avoid all forms of academic misconduct or dishonesty, including plagiarism, cheating on tests or exams or any misrepresentation of academic accomplishment.

Disclaimer

While every effort is made by the professor/faculty to cover all material listed in the outline, the order, content, and/or evaluation may change in the event of special circumstances (e.g. time constraints due to inclement weather, sickness, college closure, technology/equipment problems or changes, etc.). In any such case, students will be given appropriate notification in writing, with approval from the Senior Dean (or designate) of the Faculty.

Copyright

Copyright is the exclusive legal right given to a creator to reproduce, publish, sell or distribute his/her work. All members of the Humber community are required to comply with Canadian copyright law which governs the reproduction, use and distribution of copyrighted materials. This means that the copying, use and distribution of copyright- protected materials, regardless of format, is subject to certain limits and restrictions. For example, photocopying or scanning an entire textbook is not allowed, nor is distributing a scanned book.

See the Humber Libraries website for additional information regarding copyright and for details on allowable limits.

Humber College Institute of Technology and Advanced Learning • 2022/2023.