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AI-assisted Technical Communication

Course Code: COMT 102

Designed for technical communicators/writers, engineers, documentation specialists and content creators, this micro-credential provides hands-on experience with AI tools that not only streamline documentation workflows, improve content accuracy and generate insights but also help automate structured content creation and maintain compliance with standards and guides. Students will learn best practices for integrating AI into content development while ensuring human oversight for precision, reliability and security, as well as evaluate AI-generated content for clarity, consistency and user focus. This course prepares participants to navigate AI advancements in technical writing with a focus on industry-specific applications.

Learning outcome(s):

Upon completion of this micro-credential, learners will be able to:

  • Analyze the capabilities and limitations of AI-driven content generation, structured authoring and technical editing tools in creating, editing and managing technical documentation.
  • Develop strategies for incorporating AI into structured authoring frameworks (technical writing processes, including drafting, editing and generating visuals or data visualizations), content reuse strategies and documentation automation.
  • Apply AI tools to enhance consistency, terminology management and compliance with industry-specific documentation standards while maintaining human oversight and control.
  • Evaluate AI-generated technical content for precision, readability, regulatory compliance and adherence to documentation best practices, ensuring the final product adheres to professional, ethical and safety standards.

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Micro-credential
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