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Humber Pro

Gain Power Skills and Propel Your Career

For corporate pricing and to register multiple learners email or call 647-524-3237.

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Immersive Learning With Experts for Maximum Results in Just 4 Weeks

We’ve developed the perfect mix of virtual-live and self-paced learning that easily fits into a busy working professionals' day. Humber Pro’s online modules offer flexibility and are supported by assessments and credentialing to validate competencies for career advancement. Level-up with a globally recognized educational institution!

The Workplace Essentials Suite

Designed for:

  • Emerging Managers
  • New Managers
  • Coordinators
  • Specialists
  • Team Leads
  • Supervisors
  • Assistants
  • Administrators

HPRO 101
Professional Communication

Module 1: 
Powerful Presentations

Module 2:
Effective Emails and 
Chat Messages

Module 3:
Productive Meetings

Module 4:
Inclusive Communication

Competency Achieved: 
The learner can communicate with intention and effectiveness when using common workplace mediums

HPRO 103
Project Planning

Module 1: 
Formal Planning Practices

Module 2:
Defining Scope of Work

Module 3:
Budgeting Time and Cost

Module 4:

Competency Achieved:
The learner can create a project plan by summarizing the relationships between scope and cost and by illustrating schedule expectations using a Gantt Chart and milestones.

HPRO 102
Effective Collaboration

Module 1: 
Self Awareness

Module 2:
Managing Conflict

Module 3:
Difficult Conversations

Module 4:
Giving and Receiving Feedback

Competency Achieved:
The learner can interact with others despite challenging contexts to accomplish shared goals.

HPRO 104
Business Case Basics

Module 1: 
Purpose, Structure & Problem Definition

Module 2:
Identifying Options

Module 3:
Comparing Options

Module 4:
Writing a Recommendation

Competency Achieved:
The learner can create a business case that displays clear purpose, structure, evaluation of options and an informed recommendation.

HPRO 105
Coaching & Developing Others

Module 1: 
Setting and communicating performance expectations

Module 2:
Monitoring and motivating performance

Module 3:
Coaching for development

Module 4:
Addressing performance gaps

HPRO 106
Service Excellence

Module 1: 
Welcoming Customer Interactions

Module 2:
Exploring Customer Needs and Wants

Module 3:
Providing Customer Solutions

Module 4:
Concluding Customer Interactions

Competency Achieved: 
The learner can effectively personalize service interactions and build meaningful experiences that exceed customer expectations in both virtual and in-person contexts.

Get certified by contacting us now and learn how you can get started!

To register multiple learners email or call 416-200-6411.

Get Credentialed!

Each HUMBER PRO digital badge can be earned in 4 weeks.

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Humber Pro Benefits

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Flexible Learning

Each Micro-credential is designed to contain four modules which include both synchronous and asynchronous components. Materials are available to the learner throughout the month and the experiential learning methodologies used, provide opportunities to practice, refine, and perfect the skills taught.
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Expert Facilitator

Our certified Humber facilitators have successfully completed rigorous evaluation and assessment processes. They are qualified and credentialed in their respective fields and bring a deep understanding of various industries to the training.
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Active Discussion Forum

An engaged learning community is fostered through a moderated discussion board. Peer-to-Peer and Learner-to-Facilitator interactions help develop meaningful connections in each cohort and enhance the learner’s overall experience. Class sizes are small providing personalized engagement and strong networking opportunities.
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Assessment to Validate Competency

The summative assessment, assigned at the end of the four weeks, is designed to take a maximum of 2 hours to complete. Using a case-based approach, learners must demonstrate the ability to apply their knowledge, skills and aptitudes in scenarios that resemble real-world examples from the workplace. This skill validation process provides learners with the confidence and know-how to apply these skills in their own workplace.
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Enhance your team's capabilities with HUMBER PRO

If you would like to register multiple learners for the Workplace Essentials Suite, visit HUMBER PRO for Organizations.