Effective Workplace Writing
Course Code: COMW 100
From offices to remote teams and manufacturing environments, effective written communication is essential in today’s diverse workplaces. This micro-credential teaches professionals how to improve their written communication skills by writing clear, concis, and professional-sounding emails, memos and reports that get better responses. Students will learn to adapt their writing for different audiences, structure documents effectively and revise for clarity and impact. Through practical exercises and real-world examples, learners will develop confidence in producing workplace documents that enhance collaboration, professionalism and success.
Upon completion of this micro-credential learners will be able to:
- Apply clarity and conciseness in workplace writing by eliminating ambiguity, redundancy and unnecessary complexity.
- Adapt writing style, tone and format to suit different professional audiences, workplace settings and communication channels.
- Organize and structure workplace documents effectively, using logical flow, headings, lists and formatting to enhance readability.
- Write professional and purpose-driven workplace messages, selecting appropriate formats such as emails, memos and reports.
- Revise and edit workplace documents to improve clarity, coherence and persuasiveness while maintaining professionalism.
- Use workplace-appropriate digital tools and collaborative writing practices to create, edit and review documents efficiently.
Micro-credential
Learners will receive a digital badge upon successful course completion.
Associated Certificates:
Professional CommunicationCertificate of Completion
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