Mental Health Services

We Got You

About Our Services

Our team supports the mental health and well-being of all students enrolled at Humber Polytechnic, the University of Guelph-Humber, and Humber Downtown. We offer a wide range of timely, accessible supports grounded in a Stepped Care approach, ensuring every student receives the right level of care at the right time.

Our services are provided FREE of charge to all enrolled students. To access our services, you must be physically located in Ontario at the time of your appointment.

Scope of Practice

Our Mental Health Team offers holistic, student-centered support grounded in compassion, equity, and evidence-informed practice. We are a diverse, interdisciplinary team of regulated health professionals, including Mental Health Registered Nurses, Registered Social Workers, and Registered Psychotherapists, who bring a range of clinical expertise to support your overall well-being. In addition, we work closely with community organizations to bring you mental health services on-site at no cost.

We understand that students benefit from a variety of mental health supports. Whether you're navigating stress, feeling overwhelmed, seeking clarity, or simply needing a safe space to talk, our team is here to listen, guide, and support you. Our services include mental health assessments, strength-based and solution-focused support, wellness planning, crisis intervention, and connections to both on-campus and community-based resources.

⚠️ Please note: We do not offer emergency/crisis service. If you are experiencing any immediate physical or mental health concerns, please contact 9-1-1 or go to the nearest emergency department.

2025–2026 Mental Health Service Offerings

We work collaboratively to provide timely, flexible care that meets you where you are. No matter what you're facing, you're not alone—our team is here to support your mental health and overall well-being. Our services include:

  • Same-day mental health support through Clinical Nurse Specialist. Supports include mental health assessment, timely intervention, education on mental health concerns, support during times of distress, connection to on- and off-campus services, and a caring space to explore your needs, strengths, and options. Follow-up sessions available.
  • One-at-a-Time counselling sessions. 50-minute, focused conversations designed to help you explore your concerns and leave with meaningful strategies you can use right away. Whether you're navigating stress, relationships, academic pressure, or other challenges, our team works from a trauma-informed, student-centered approach to meet you where you are.
    • ⚠️ Counselling appointments are booked on a same-day–next-day basis only. Pre-booking more than 48 hours is not available.
    • ⚠️ Students accessing Mental Health supports at Humber Polytechnic for the first time, or those who have not accessed service within 12 months, will be booked with a Clinical Nurse Specialist for assessment and navigation prior to a counselling appointment.
  • On-campus, after-hours Mental Health Support in partnership with the Canadian Mental Health Association Toronto (CMHA). No appointment needed—just walk in! Hours of operation are Monday to Friday, 5:00 p.m. to 10:00 p.m., at the following locations:
    • North Campus: LRC Building, 3rd Floor (Room 3005, by the Math & Writing Centre)
    • Lakeshore Campus: L Building, 1st Floor (Room L1017)

    Please note: Service is not available during reading week or holidays.

  • Virtual, peer-to-peer mental health and wellbeing support in partnership with Togetherall. Togetherall is an online community clinically moderated by mental health professionals and offers learners a safe and anonymous place to express their thoughts, concerns, and successes. Resources are free for learners to use and are available 24/7/365. To register, please visit Togetherall.

Outside of Our Scope of Practice

While we strive to support a wide range of student mental health needs and provide timely, accessible care for all, some services extend beyond our scope of practice or may require specialized services/supports. We will be clear with you when your needs extend beyond our scope of service. Our team members are dedicated to working with you to identify the most appropriate resources and supports available within the Humber community and beyond. These conversations may occur during the initial assessment and navigation appointment and/or in follow-up sessions with our team.

Examples of services beyond our scope of practice:

  • Formal psychological or neuropsychological assessments (e.g., for ADHD or learning disabilities)
  • Long-term, treatment-focused psychotherapy
  • Intensive and ongoing weekly appointments
  • Documentation and/or treatment for the purposes of court/legal proceedings
  • Crisis/Emergency Services

Supports in Your Community

Please visit for more resources at Humber and beyond: 24/7 Community Support | Student Wellness & Accessibility Centre.

For Appointment Booking and Inquiries, Contact Us

  • Email: SWAC@humber.ca
  • Call us:
    • North Campus & Humber Downtown Students: 416-675-5090
    • Lakeshore Campus Students: 416-675-6622 ext. 3331

⚠️ Please note: During the ongoing labour action (strike), our Lakeshore location will be closed. Most Mental Health services are still available; please contact us at SWAC@humber.ca for inquiries.