Course Code: ESOL 068
This course introduces students to effective written and oral communication for the workplace. Students will learn techniques for routine business messages such as emails, memos, letters, short informal reports / proposals as well as cover letters and resumes for employment. The study of business communications will also focus on language, tone, and levels of formality required by Canadian business and industry. In addition, students will practice skills required in a business setting such as communicating in teams, using telephone manners, learning interview skills, performing short presentations and conducting meetings.
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