Technical Support Resources

Adding Student Permissions to your Course

What are Student permissions? Permissions in Blackboard allow individual users, types of users, and groups to do certain things with your items, such as read,...

Additional Blackboard Requests

The following can be requested by a faculty member upon approval of Associate Dean. Merge Courses (Previously referred as cross-listing. More about this below.) Grant/Revoke...

Blackboard Browser Checker

Are you having issues with Blackboard in your browser? Blackboard created this Browser Checker web page to automatically check if your browser supports Blackboard. If...

Clearing Browser Cache

What is a Browser Cache? Your Internet browser’s cache stores certain information of webpages you visit on your computer or mobile device so that they’ll...

Exporting or Archiving a Blackboard Ultra Course

What does it mean to Export or Archive your Blackboard Course? With the Export Course Package feature, you can download a copy of your course...

Multi-Factor Authentication

What is Multi-Factor Authentication (MFA)? Multi-factor authentication (MFA) is a security process that requires an additional layer of confirmation before you can access sensitive information....