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home/Knowledge Base/Ultra: Technical Help

Clearing Browser Cache

Your Internet browser’s cache stores certain information of webpages you visit on your computer or mobile device so that they’ll load more quickly upon future visits. However, the stored cache may prevent you from seeing updated content such as when you update Critical Path, the new changes might not reflect upon saving. You can fix many browser problems simply by clearing the cache. See below for help with clearing browser cache:

Google Chrome

For help with clearing browser cache in Google Chrome, go to https://support.google.com/accounts/answer/32050?hl=en

Firefox

For step-by-step instructions on clearing cache in Firefox, go to https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Edge

For help with clearing cache in Microsoft Edge, follow the instructions at https://support.microsoft.com/en-us/help/10607/microsoft-edge-view-delete-browser-history

Safari

For help with clearing browsing history in Safari, go to https://support.apple.com/kb/PH21412?viewlocale=en_US&locale=en_US

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Ultra: Technical Help
  • Clearing Browser Cache
  • Troubleshooting Collaborate Ultra Technical Issues
  • Blackboard Ultra Issues & Workarounds
  • Adding Student Permissions to your Course
  • Multi-Factor Authentication
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Ultra Categories
  • What’s New
  • Navigating Blackboard
  • Setting Up Your Course
  • Communicating In Blackboard
  • Creating Content
  • Collaborating Online
  • Assessing Learning
  • Grading
  • Providing Feedback
  • Engaging Learners
  • Ensuring Student Success
  • Accessibility
  • EdTech Tools
  • Requests And eForms
  • Technical Help
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