Information Bulletin: Mandatory Trainings

December 10, 2014

1. Customer Service Standard Training
The Customer Service Standard Training was the first mandatory training to be released under the Accessibility for Ontarians with Disabilities Act (2005) (AODA). All Humber employees who are full time, part-time, sessional, contract and work-study students are required to complete the AODA Customer Service Standard Online Training.

The online training module can be accessed at the following link: hrs.humber.ca/human-rights-equity-diversity/training-programs/aoda-customerservice-standards-training.html

2. Training for Educators
The Training for Educators is the second mandatory training to be released under the AODA, and requires Humber College to provide educators with accessibility awareness training related to accessible program or course delivery and instruction. All full-time, part-time, sessional and contract educators, instructors, facilitators, presenters, curriculum developers and tutors are required to complete the online Accessibility Awareness Training for Educators. 

The online training module can be accessed at the following link: hrs.humber.ca/training-modules/aodaeducators.html

3. Integrated Awareness Standard Regulation/Ontario
Human Rights Code Training (IASR/OHRC) The IASR/OHRC is the third mandatory training that was released on Humber’s Human Rights, Equity & Diversity web site in July 2014. All employees who are full-time, parttime, sessional, contract and work-study students are required to complete the IASR/OHRC Training.

The online training module can be accessed at the following link: hrs.humber.ca/training-modules/iasr-aoda-training.html

Please note:

  • All employees who fall under the category of “Educators” must complete all three (3) training modules.
  • All other employees must complete only two training modules: (1) Customer Service and (3) IASR/OHRC.

Thank you for ensuring Humber’s compliance with the AODA (2005).
For assistance, please contact Kathy Provost, AODA Coordinator at kathleen.provost@humber.ca or at 416.675.6622 ext. 5647.