Microsoft is making the authenticator app the default method of authentication on November 30! Download and configure the authenticator app using your username@humber.ca login credentials today to avoid interruptions to your service. Users who currently authenticate with SMS and voice methods must have the Microsoft Authenticator app installed and configured by Thursday, November 30.
To view or change your authentication methods:
- Visit myaccount.humber.ca.
- Click ‘update info’ on the security info tab.
Issues Logging In?
If you are having issues logging in, for example, if you are unable to access or use the MFA method you are prompted for, please follow these steps:
- On the page where you are prompted for your MFA method, select the button that says, "I can't use my Microsoft Authenticator app right now" (or similar).
- You will be shown a list of MFA methods that you have set up. Choose an alternate method that you have access to, to complete logging in.
For new users, download the Microsoft Authenticator app from the Apple App Store for iOS or the Google Play Store for Android. The college has no access to your personal devices after you install the app.
Have any questions? Please refer to our FAQs. If you run into any issues, please contact the IT Support Centre at 416.675.6622 x8888 or humber.ca/techtalk (24x7 live chat) or Tech Zone for drop-in support at North, Lakeshore and IGS, Monday to Friday from 7:30 a.m. to 7:30 p.m.