Unclaimed Packages Procedure

Humber College receives many packages every day and our Mailroom teams at both North and Lakeshore campuses work hard to deliver them as soon as they can. However, over time, we do end up with several packages that remain unclaimed. As such, our teams will now adhere to the below procedure:

  1. For any packages for students addressed to the College or student residence, every effort will be exhausted to deliver them to the correct addressee. Should the student move out and/or no longer be a Humber/GH student, any packages (mostly from Amazon.ca) will be discarded after six months of delivery/receiving. Amazon packages return cannot be initiated by Humber Mailroom staff, but rather by a person who made the purchase.
  2. For any packages addressed to Humber/GH staff, admin, or faculty member that have not been picked up, the Mailroom staff will advise the Associate Director of their department via email informing them that a package from someone in their department has not been picked up. If the respective staff, admin, and/or faculty have not picked up their package in six months, they will be disposed of.
  3. Any unclaimed packages that arrived for Humber contractors will be flagged to contactor's contact person, if known. Unclaimed packages for project contractors will be flagged to Humber Project Manager, if known. Any packages still unclaimed after six months, will be discarded.
  4. Any other packages that have no names and have not been picked up in six months, will be disposed of.

Should you have any questions regarding this policy, please do not hesitate to reach out to Roman Fuzak, Manager, Custodial & Maintenance Services at roman.fuzak@humber.ca.

Thank you.