Over the holiday break, new voice dialing functionality was successfully enabled on Humber’s new unified communications platform.  The new functionality gives callers the option to use their voice instead of their telephone’s keypad to reach an extension.

The new functionality is accessible on 416.675.6622 and by dialing X2222 for internal calls.  When prompted, callers looking to use their voice simply need to state either the name or extension (example:  “Judith Jones” or “5555”) of the person they are calling.

It is important to note that only individuals who have recorded a personal verification are reachable through voice dialing.  If you have not done so already, please take a moment to record your personal verification or callers will NOT be able to voice dial you.

Recording a personal verification is quick and easy.  Simply log into your voice mailbox and select option four followed by option three and option two.  Please contact our Support Centre at X8888 if you do not know your voicemail password or require assistance.

And, as always, should you have questions or concerns, please contact me at X5290 or Ryan.Burton@humber.ca at any time.