In this workshop participants will focus on the personal perspective, the whole message, and environment. The activities are specifically designed to give participants “Aha!” moments of self-discovery and increased self-awareness that make for empathic listening.

Come to this enlightening course to:

• Discover how the “Other” perspective shapes the emphasis and meaning of the message in conversation.
• Focus on how to listen for the whole message by being attentive to tone and body language.
• Explore effective listening strategies in all three scenarios by focusing attention on the environment.

This course applies to the Professional Communications Certificate and ends at 12noon.

To register for this and other courses, please go to www.humber.ca/ssaw/spring-2014 and log in to create your account. Once you log in you will receive an email to create your password. Then log in again to register using this login.

To view the full Spring 2014 Learning & Development Calendar, click here.