This workshop will provide information and skills necessary for developing an assertive approach to interpersonal communication.  Assertive behaviour is the most effective way to achieve our goals and enhance the self-esteem of both ourselves and those with whom with interact. 

Learning objectives:

• Define passive, assertive, aggressive and passive-aggressive behaviour
• Assess their level of assertiveness
• Identify the benefits of applying assertiveness skills
• Improve self-concept to increase assertive behaviour
• Identify and implement strategies for improving assertive behaviours
• Develop an action plan

Target Audience: All employees

Facilitator: Pat Spiteri, 3D Consulting

Please contact Maureen or Michelle at learninghrs@humber.ca to register. 

Learning & Development