We have the following programs available for team leaders - those who lead student workers and/or support staff:
1. Insights Discovery for Team Leads
Facilitator: Pat Spiteri
Date: Thursday, October 22 - 9:00 am to 4:00 pm
Location: Community Room, North
This workshop will enable you to:
- Better understand your strengths, weaknesses and “blind spots”
- Understand the personal style, strengths and weaknesses of others
- Build on your strengths to improve workplace communication and performance.
Lunch will be provided.
2. Giving Insightful Feedback
Facilitator: Pat Spiteri
Date: Thursday, October 29 - 9:00 am to 12:00 pm
Location: Room B106, North
Prerequisite: Insights Discovery
Learning Objectives:
- To enable you to master giving and receiving feedback
- To present the ‘D4’ Insights ‘data based feedback’ mode.
3. Managing Challenging & Courageous Conversations
Facilitator: Mary DiCaro
Date: Tuesday, October 20 - 9:00 am to 4:00 pm
Location: Room B106, North
Prerequisite: Insights Discovery
In this session you will:
- Learn the five conflict management approaches and recognize when to use the most appropriate approach in different circumstances
- Develop confidence to approaching expected and unexpected challenging conversations
- Utilize the ‘understand first’ principle when addressing concerns, problems and conflict
- Learn how to apply a variety of successful assertive practices (strategies & techniques) into everyday interactions and communications through various case studies and role playing activities
- Develop resiliency and composure using ‘respond vs. react’ strategies when dealing with provoking or intense interactions.
- Lunch will be provided.
To register for any or all of these workshops, please log in to hrs.humber.ca/register.html, and find the courses under the header "Team Effectiveness".
If you need help or further information, please contact Mo at maureen.martin-edey@humber.ca