Where:
Various locations (see below) Hi everyone, just a reminder of upcoming sessions for team leads and supervisors.
To register for any of these programs, simply go to: hrs.humber.ca/OnlineRegistration.html
Insights Discovery for Team Leads
| Date | Wednesday, October 26, 2016 |
| Time | 9:00 a.m. - 4:00 p.m. |
| Location | Room B101 (Governor’s Boardroom), North Campus |
| Facilitator | Pat Spiteri |
| Audience | Team Leaders (those who lead student workers and/or support staff) |
Learning Objectives
This workshop will enable you to:
- Better understand your strengths, weaknesses and “blind spots”
- Understand the personal style, strengths and weaknesses of others
- Build on your strengths to improve workplace communication and performance
Lunch will be provided
Giving Insightful Feedback
| Date | Tuesday, November 8, 2016 |
| Time | 9:00 a.m. - 12:00 p.m. |
| Location | Room B101 (Governor’s Boardroom), North Campus |
| Facilitator | Pat Spiteri |
| Audience | Team Leaders (those who lead student workers and/or support staff) |
| Prerequisite | Insights Discovery |
Learning Objectives
- To enable you to master giving and receiving feedback
- To present the ‘D4’ Insights ‘data based feedback’ model
Lifestyles Inventory - Conflict™ (LSI)
| Date | Tuesday, November 15, 2016 |
| Time | 9:00 a.m. - 12:00 p.m. |
| Location | Community Room, North Campus |
| Facilitator | Julie Pellegrini, HR Services |
| Audience | Team Leaders (those who lead student workers and/or support staff) |
LSI Conflict™ helps people analyze and understand whether their thinking and behaviour helps or blocks their ability to deal constructively with conflict situations
Learning Objectives
- Recognize your general orientation toward conflict situations
- Identify and describe the conflict styles with the greatest influence on your conflict orientation
- Explain the constructive and destructive characteristics of these conflict styles
- Demonstrate how the three general conflict orientations influence conflict situations in both positive and negative ways
- Develop and implement a plan of action to improve the way you currently handle conflict situations
Managing Challenging & Courageous Conversations
| Date | Thursday, November 17, 2016 |
| Time | 9:00 a.m - 4:00 p.m. |
| Location | Room B101 (Governor’s Boardroom), North Campus |
| Facilitator | Mary DiCaro |
| Audience | Team Leaders (those who lead student workers and/or support staff) |
| Prerequisite | Insights Discovery |
Learning Objectives
- Learn the five conflict management approaches and recognize when to use the most appropriate approach in different circumstances
- Develop confidence to approaching expected and unexpected challenging conversations
- Utilize the ‘understand first’ principle when addressing concerns, problems and conflict
- Learn how to apply a variety of successful assertive practices (strategies & techniques) into everyday interactions and communications through various case studies and role playing activities
- Develop resiliency and composure using ‘respond vs react’ strategies when dealing with provoking or intense interactions
Lunch will be provided
If you have any questions, please contact Julie Pellegrini at 416.675.6622 x5681 or julie.pellegrini@humber.ca