Accessibility for Ontarians with Disabilities Act (2005) Training Requirements 
 

1. Accessible Customer Service Training 
The Accessibility for Ontarians with Disabilities Act requires Humber College to become fully accessible to people with disabilities by 2025. All Humber employees, including instructors, who are full-time, parttime, sessional, contract and work-study students are required to complete the Accessible Customer Service Training.

Accessing the 30-Minute Customer Service Training Module:
Step 1: Go to http://hrs.humber.ca/human-rights-equity-diversity.html
Step 2: Scroll down to “Training Programs” and click the tab “AODA Customer Service Standards Training”
Step 3: Click on the link for your staff group i.e. Administration, Faculty or Support
Step 4: Choose the appropriate training language and format. The HTML version is designed for individuals with visual impairments
Step 5: Follow the instructions on the screen to complete the training
Step 6: On completion of the training:

• fill in your name on the certificate;
• fill in the date of completion on the certificate; and
• e-mail the certificate to humanrights@humber.ca

2. ​Integrated Accessibility Standards Regulation & Ontario Human Rights Code Training 

Under the Information and Communications Standard of the AODA (2005), Humber College is required to provide all employees and volunteers with Integrated Accessibility Standards Regulation and Ontario Human Rights Code Training (IASR/OHRC Training).

All Humber employees who are full-time, part-time, sessional, contract, work-study students and volunteers are required to complete the IASR/OHRC Training, as legislated by the AODA (2005). Please note that the IASR/OHRC Training is the third training requirement under the AODA (2005). It is required to be completed in addition to the Accessibility Awareness Training for Educators and the Accessible Customer Service Standard Training.

To access the 30-minute online Integrated Accessibility Standards Regulation & Ontario Human Rights Code training module:

Step 1: Go to http://hrs.humber.ca/human-rights-equity-diversity.html
Step 2: Scroll down to “Training Programs” and click on the tab: “IASR & Human Rights Training”
Step 3: On completion of training:

• Log in using your Humber log-in information
• Fill in the date of completion on the certificate, if necessary; and
• Email the certificate to humanrights@humber.ca

For more information, contact Jessica Bowen, Manager, Human Rights, Equity & Diversity, 416-675- 6622 ext. 5685 or Jessica.bowen@humber.ca

This document is available in an alternate format upon request.