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Course Outline

Course Name: Marketing Fundamentals (MKTG 111)

Academic Period: 2024 - 2025

Faculty:


Faculty Availability:

Associate Dean:
Bruce Sinclair
bruce.sinclair@humber.ca

Schedule Type Code:

Land Acknowledgement

Humber College is located within the traditional and treaty lands of the Mississaugas of the Credit. Known as Adoobiigok [A-doe-bee-goke], the “Place of the Alders” in Michi Saagiig [Mi-Chee Saw-Geeg] language, the region is uniquely situated along Humber River Watershed, which historically provided an integral connection for Anishinaabe [Ah-nish-nah-bay], Haudenosaunee [Hoeden-no-shownee], and Wendat [Wine-Dot] peoples between the Ontario Lakeshore and the Lake Simcoe/Georgian Bay regions. Now home to people of numerous nations, Adoobiigok continues to provide a vital source of interconnection for all.

Equity, Diversity and Inclusion Statement

Humber College and the University of Guelph-Humber (Humber) are leaders in providing a learning, working and living environment that recognizes and values equity, diversity and inclusion in all its programs and services. Humber commits to reflect the diversity of the communities the College serves. Students, faculty, support and administrative staff feel a sense of belonging and have opportunities to be their authentic selves.

Faculty or Department Longo Faculty of Business
Program(s)
Marketing, Business (02411)
Business Administration (02511)
Business Administration (Co-op) (20091)
Accounting, Business Administration (02111)
Golf Management (Professional) – Business Administration (20231)
Business Management (02251)
Business - Marketing (24911)
Business Studies (21211)
Course Name: Marketing Fundamentals (MKTG 111)
Pre-Requisites none
Co-Requisites none
Pre-Requisites for

Consumer Services (MKTG 150)

Equates none
Restrictions none
Credit Value 3
Total Course Hours 42
Developed By: Prepared By: Approved by:
Christina Clements Bruce Sinclair

Humber Learning Outcomes (HLOs) in this course.

The HLOs are a cross-institutional learning outcomes strategy aimed at equipping Humber graduates with the employability skills, mindsets, and values they need to succeed in the future of work. To explore all the HLOs, please consult the Humber Learning Outcomes framework.

  • A white tree with roots, branches, and leaves appearing in an orange and green circleEquity, Diversity, Inclusion & Belonging
  • A white bee walking towards the centre of an orange circleCollaboration
  • A white beaver falling from the top of a purple and yellow circle to the centre of the circleStrategic Problem-Solving

Course Description

In this course, students will examine how marketing is practiced in Canadian business today. They will explore the purpose of marketing, the environmental forces, how target customers are identified and the process of market segmentation and positioning. The course will focus on explaining and exploring the elements of the marketing mix, product, price, place and promotion. Please note that students who choose to take an online section of this course must write the final exam in person, at either the Humber North or Lakeshore campus, or, if located more than 100km from the campus, through an approved proctoring facility. Any costs associated with this are the sole responsibility of the student.

Course Rationale

This course is essential for understanding the core principles of marketing, offering practical insights into consumer behaviour, market segmentation, and integrated marketing planning within the Canadian business context. It equips students with the knowledge and skills necessary to navigate and succeed in the competitive business environment.

Program Outcomes Emphasized in this Course

Marketing, Business (02411)

  1. Contribute to the development of a marketing* plan that will meet the needs or goals of a business or organization.

  2. Contribute to the development of an integrated marketing communication plan* of a product*, concept, good, and/or service based on an identified market need or target.

  3. Contribute to the development of new and/or modified marketing concepts, products*, goods, and/or services that respond to market needs.

  4. Contribute to the development of strategies for the efficient and effective placement/distribution of a product*, good, and/or service to respond to an evolving market.

  5. Contribute to the development of strategies related to pricing for a product, good and/or service.

  6. Analyze the viability of a concept, product*, good, and/or service in local, national or global markets.

  7. Participate in conducting market research to provide information needed to make marketing decisions.

  8. Communicate marketing information persuasively and accurately, in oral, written, graphic and interactive media formats.

Business Administration (02511)

  1. Evaluate the impact of global issues on an organization’s business opportunities by using an environmental scan*.
  2. Apply principles of corporate sustainability*, corporate social responsibility and ethics to support an organization’s business initiatives.
  3. Assess and use current concepts/systems and technologies to support an organization's business initiatives.
  4. Conduct and present research to support business decision making.
  5. Perform work in compliance with relevant statutes, regulations and business practices.
  6. Assess marketing and sales concepts and strategies and apply them to the needs of an organization.
  7. Outline principles of supply chain* management and operations management and assess their impact on the operations of an organization.

Business Administration (Co-op) (20091)

    Accounting, Business Administration (02111)

    1. Analyze and evaluate organizational structures and the interdependence of functional areas, and contribute to the development of strategies which positively impact financial performance.
    2. Analyze and evaluate, within a Canadian context, the impact of economic variables, legislation, ethics, technological advances and the environment on an organization’s operations.

    Golf Management (Professional) – Business Administration (20231)

    1. Develop organizational practices that are ethical, sustainable, equitable, inclusive and respect the diversity of clients and employees in the workplace.
    2. Assess and apply marketing, merchandising and sales concepts and strategies to meet the needs of an organization.

    Business Management (02251)

    1. Identify and discuss the impact of global issues on an organization’s business opportunities by using an environmental scan*.
    2. Apply principles of corporate sustainability*, corporate social responsibility and ethics to support an organization’s business initiatives.
    3. Use current concepts/systems and technologies to support an organization's business initiatives.
    4. Apply basic research skills to support business decision making.
    5. Support the planning, implementation and monitoring of projects.
    6. Perform work in compliance with relevant statutes, regulations and business practices.
    7. Describe and apply marketing and sales concepts used to support the operations of an organization.
    8. Outline principles of supply chain* management and operations management.

    Business - Marketing (24911)

      Business Studies (21211)

        Course Learning Method(s)

        • Action Learning
        • Collaborative Learning
        • Project Based Learning
        • Group or Team Work
        • Simulations
        • Socratic Method
        • Lecture
        • Inquiry Based Learning
        • Cooperative Learning

        Learning Outcomes

        • Explain the concept of marketing, its evolution and current marketing practices, including ethical marketing approaches and corporate social responsibility in today's market.
        • Describe the specific forces in the marketing environment and identify the current trends in each area in Canada.
        • Demonstrate clear knowledge of specific market segmentation, targeting and positioning strategies that are used to market in Canada.
        • Synthesize the concept of product as used in marketing, including the new product development process and the theory of Product Life Cycles that are used to grow a business.
        • Evaluate the marketing of products in light of their positioning, target markets, segmentation strategies, and marketing environment factors.
        • Assess and propose pricing strategies and the elements that influence pricing decisions for marketers.
        • Outline distribution and supply chain strategies and alternatives that are used online and offline.
        • Conceptualize paid marketing communications approaches, strategies and tactics for outbound marketing communications including CRM.
        • Analyze the purchase decision-making process and the psychological and sociocultural influences that drive consumer behaviour.
        • Articulate and detail earned media approaches, strategies and tactics used in inbound marketing communications.
        • Define customer relationship management (CRM) its importance in customer acquisition, customer retention, and customer reacquisition

        Assessment Weighting

        Assessment Weight
        Test
            Test 45%
        Applied Project
            Project 25%
        Quiz
            Quizzes + Smartbook 20%
        Simulation
            Simulation 10%
        Total 100%

        Online Assessment Weighting

        Online Assessment Weight
        Simulations 10%
        Tests 45%
        Quizzes + SmartBook 20%
        Project 25%
        Total 100%

        Modules of Study

        Module Course Learning Outcomes Resources Assessments
        Marketing Fundamentals
        • Explain the concept of marketing, its evolution and current marketing practices, including ethical marketing approaches and corporate social responsibility in today's market.

        Chapter 1, SmartBook & Slides

        • Quizzes + Smartbook
        The Marketing Environment
        • Describe the specific forces in the marketing environment and identify the current trends in each area in Canada.

        Chapter 2, SmartBook & Slides

        Marketing Environment Simulation

        • Quizzes + Smartbook
        • Simulation
        Consumer Behaviour
        • Analyze the purchase decision-making process and the psychological and sociocultural influences that drive consumer behaviour.

        Chapter 3, SmartBook & Slides

        • Quizzes + Smartbook
        Segmentation, Targeting, and Positioning
        • Demonstrate clear knowledge of specific market segmentation, targeting and positioning strategies that are used to market in Canada.

        Chapter 6, SmartBook & Slides

        Segmentation, Targeting, and Positioning Simulation

        • Quizzes + Smartbook
        Test 1
        • Explain the concept of marketing, its evolution and current marketing practices, including ethical marketing approaches and corporate social responsibility in today's market.
        • Describe the specific forces in the marketing environment and identify the current trends in each area in Canada.
        • Demonstrate clear knowledge of specific market segmentation, targeting and positioning strategies that are used to market in Canada.
        • Analyze the purchase decision-making process and the psychological and sociocultural influences that drive consumer behaviour.

        Chapters 1, 2, 3 & 6

        SmartBook & Slides

        Project Assignment

        • Test
        • Project
        Products and Brands
        • Evaluate the marketing of products in light of their positioning, target markets, segmentation strategies, and marketing environment factors.

        Chapter 7, SmartBook & Slides

        • Quizzes + Smartbook
        New Products
        • Synthesize the concept of product as used in marketing, including the new product development process and the theory of Product Life Cycles that are used to grow a business.

        Chapter 8, SmartBook & Slides

        Product, Branding, and Packaging Simulation

        • Quizzes + Smartbook
        • Simulation
        • Project
        Pricing Distribution and Supply Chain
        • Assess and propose pricing strategies and the elements that influence pricing decisions for marketers.
        • Outline distribution and supply chain strategies and alternatives that are used online and offline.

        Chapers 9 & 10, SmartBook & Slides

        Supply Chain and Channel Management Simulation

        • Quizzes + Smartbook
        • Simulation
        • Project
        Test 2
        • Demonstrate clear knowledge of specific market segmentation, targeting and positioning strategies that are used to market in Canada.
        • Synthesize the concept of product as used in marketing, including the new product development process and the theory of Product Life Cycles that are used to grow a business.
        • Evaluate the marketing of products in light of their positioning, target markets, segmentation strategies, and marketing environment factors.

        Chapters 7, 8, 9 & 10

        SmartBook & Slides

        • Test
        Integrated Marketing Communications - The Mix, Trends, and Industry
        • Conceptualize paid marketing communications approaches, strategies and tactics for outbound marketing communications including CRM.
        • Articulate and detail earned media approaches, strategies and tactics used in inbound marketing communications.

        Chapter 12 SmartBook + slides

        Project Assignment

        • Quizzes + Smartbook
        Integrated Marketing Communications - Promotional Tools
        • Conceptualize paid marketing communications approaches, strategies and tactics for outbound marketing communications including CRM.
        • Articulate and detail earned media approaches, strategies and tactics used in inbound marketing communications.

        Chapter 13, SmartBook + slides

        Project Assignment

        Integrated Marketing Communication Simulation

        • Quizzes + Smartbook
        • Project
        Customer Relationship Management
        • Define customer relationship management (CRM) its importance in customer acquisition, customer retention, and customer reacquisition

        Chapter 14, SmartBook + slides

        • Quizzes + Smartbook
        Project Presentations
        • Demonstrate clear knowledge of specific market segmentation, targeting and positioning strategies that are used to market in Canada.
        • Synthesize the concept of product as used in marketing, including the new product development process and the theory of Product Life Cycles that are used to grow a business.
        • Evaluate the marketing of products in light of their positioning, target markets, segmentation strategies, and marketing environment factors.
        • Assess and propose pricing strategies and the elements that influence pricing decisions for marketers.
        • Outline distribution and supply chain strategies and alternatives that are used online and offline.
        • Conceptualize paid marketing communications approaches, strategies and tactics for outbound marketing communications including CRM.
        • Articulate and detail earned media approaches, strategies and tactics used in inbound marketing communications.

        Final Presentation of work Major Project worked on throughout the semester.

        • Project
        Test 3
        • Assess and propose pricing strategies and the elements that influence pricing decisions for marketers.
        • Outline distribution and supply chain strategies and alternatives that are used online and offline.
        • Conceptualize paid marketing communications approaches, strategies and tactics for outbound marketing communications including CRM.
        • Articulate and detail earned media approaches, strategies and tactics used in inbound marketing communications.
        • Define customer relationship management (CRM) its importance in customer acquisition, customer retention, and customer reacquisition

        Chapters 12, 13 & 14

        SmartBook + slides

        • Test

        Required Resources

        Name

        Kerin, R., Hartley, W., Bonefacio, A., Dumont D., Koufman S., & Koonar S. (2024). Marketing: The Core (+ McGraw-Hill Ryerson CONNECT access code) (7th Canadian Ed.). Canada: McGraw-Hill Ryerson. Textbook ISBN: 99781265771638

        Kerin, R., Hartley, W., Bonefacio, A., Dumont D., Koufman S., & Koonar S. (2024). Marketing: The Core CONNECT access (7th Canadian Ed.). Canada: McGraw-Hill Ryerson. CONNECT ISBN: 9781265761578

        Additional Tools and Equipment

        • Access to a computer and the Internet is required.

        Essential Skills

        Section Skills Measurement Details
        Communication
        • Reading
        • Writing
        • Speaking
        • Listening
        • Presenting
        • Visual Literacy
        Teach and measure
        • 1. Communicate clearly, concisely and correctly in the written, spoken, and visual form that fulfills the purpose and meets the needs of the audience. 2. Respond to written, spoken, or visual messages in a manner that ensures effective communication.
        • This is evaluated through major project and assessments.
        Critical Thinking and Problem-Solving
        • Analysing
        • Synthesizing
        • Evaluating
        • Decision-Making
        • Creative and Innovative Thinking
        Teach and measure
        • 1. Apply a systematic approach to solve problems. 2. Use a variety of thinking skills to anticipate and solve problems.
        • This is evaluated through major project and assessments.
        Information Management
        • Selecting and using appropriate tools and technology for a task or project
        • Computer literacy
        • Internet skills
        Teach and measure
        • Students will learn to: 1. Locate, select, organize, and document information using appropriate technology and information systems. 2. Analyze, evaluate, and apply relevant information from a variety of sources.
        • This is evaluated through major project and assessments.
        Interpersonal Skills
        • Teamwork
        • Relationship management
        • Conflict resolution
        Teach and measure
        • Students will learn to apply the following: 1. Show respect for diverse opinions, values belief systems, and contributions of others. 2. Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals.
        • This is evaluated through major project, which has elements of group work.
        Personal Skills
        • Managing self
        • Demonstrating personal responsibility
        Teach and measure
        • Inn this course students will: 1. Manage the use of time and other resources to complete projects. 2. Take responsibility for one’s own actions, decisions, and consequences.
        • These elements are part of the entire course including, tests, quizzes, assignments and the project.
        Numeracy
        • Analyzing and using numerical data
        Teach and measure
        • This is reviewed and applied in sections related to understanding market segmentation, and market mix elements in pricing.
        • This is evaluated through textbook readings, and assessments.

        Prior Learning Assessment & Recognition (PLAR)

        Prior Learning Assessment and Recognition (PLAR) is the formal evaluation and credit-granting process whereby candidates may obtain credits for prior learning. Prior learning includes the knowledge competencies and skills acquired, in both formal and informal ways, outside of post-secondary education. Candidates may have their knowledge, skills and competencies evaluated against the learning outcomes as defined in the course outline. Please review the Assessment Methods Glossary for more information on the Learning Portfolio assessment methods identified below.

        The method(s) that are used to assess prior learning for this course may include:

        • Challenge Exam (results recorded as a % grade and added to student’s CGPA)
        • Learning Portfolio (results reflected as SAT and not added to student’s CGPA)
        • Skills Test
        • Interview

        Please contact the Program Coordinator for more details.

        Academic Regulations

        It is the student's responsibility to be aware of the College Academic Regulations. The Academic Regulations apply to all applicants to Humber and all current students enrolled in any program or course offered by Humber, in any location. Information about academic appeals is found in the Academic Regulations.  

        Anti-Discrimination Statement

        At Humber College, all forms of discrimination and harassment are prohibited. Students and employees have the right to study, live and work in an environment that is free from discrimination and harassment. If you need assistance on concerns related to discrimination and harassment, please contact the Centre for Human Rights, Equity and Inclusion or the Office of Student Conduct.

        Accessible Learning Services

        Humber strives to create a welcoming environment for all students where equity, diversity and inclusion are paramount. Accessible Learning Services facilitates equal access for students with disabilities by coordinating academic accommodations and services.  Staff in Accessible Learning Services are available by appointment to assess specific needs, provide referrals and arrange appropriate accommodations. If you require academic accommodations, contact:

        Accessible Learning Services

        North Campus: (416) 675-6622 X5090

        Lakeshore Campus: (416) 675-6622 X3331 

        Academic Integrity

        Academic integrity is essentially honesty in all academic endeavors. Academic integrity requires that students avoid all forms of academic misconduct or dishonesty, including plagiarism, cheating on tests or exams or any misrepresentation of academic accomplishment.

        Disclaimer

        While every effort is made by the professor/faculty to cover all material listed in the outline, the order, content, and/or evaluation may change in the event of special circumstances (e.g. time constraints due to inclement weather, sickness, college closure, technology/equipment problems or changes, etc.). In any such case, students will be given appropriate notification in writing, with approval from the Senior Dean (or designate) of the Faculty.

        Copyright

        Copyright is the exclusive legal right given to a creator to reproduce, publish, sell or distribute his/her work. All members of the Humber community are required to comply with Canadian copyright law which governs the reproduction, use and distribution of copyrighted materials. This means that the copying, use and distribution of copyright- protected materials, regardless of format, is subject to certain limits and restrictions. For example, photocopying or scanning an entire textbook is not allowed, nor is distributing a scanned book.

        See the Humber Libraries website for additional information regarding copyright and for details on allowable limits.


        Humber College Institute of Technology and Advanced Learning • 2024/2025.