I'm very pleased to announce that Roberta Jackson has joined the Facilities Management team effective January 5, 2015. Roberta will be filling the role of Customer Service Agent and Data Entry Clerk, and will be the main point of contact through the Facilities Help Desk, while Rajkumarie Sookraj is on maternity leave. For the month of January, Roberta will be working closely with Raj to get familiar with our programs, processes and the Humber community.

Roberta comes to us from Oakville Hydro where she held the position of Customer Service Representative assisting residents of the City with queries related to billing and service, account creation/changes and scheduling of meter readings etc. In addition to her experience with Oakville Hydro, Roberta has worked in customer service for the City of Brampton and Loyalty One, and has recently completed her Office Administration Diploma at Sheridan College.

Please join me in welcoming Roberta to the Humber team!

All the best,
Tracey Bickford
Business Manager, Facilities Business Intelligence