HELP Survey

September 10, 2014

What is HELP?

  • HELP is the Humber Engagement and Learning Profile survey for incoming students.
  • Developed by a cross-institutional Advisory Group, HELP is a cutting-edge incoming student survey.


Who is HELP for?

  • HELP asks incoming first-semester students in certificate, diploma and degree programs to tell us about their preparation for college, their educational and career goals, early opinions about their program and Humber generally, and to identify particular student support services they may use.
  • Participating students are entered into a draw for more than $5,000 in prizes, including $1,500 towards tuition and a Customized Career Booster valued at $500 sponsored by the Humber Students Federation (HSF).


When does it happen?

  • The HELP survey is open to students during the third and fourth weeks of class (September 15 – 28).
  • The survey is administered online and takes approximately 10 minutes to complete.


How does a student access the HELP survey?

  • A student will receive a survey invitation through their personal email. The email subject line will read: “Humber HELP Survey Invitation”. In the content of the email will be the student’s unique link to the survey.


Why is HELP important?

  • Students tell us how we can help them be successful at Humber, and receive individualized emails and timely information about Humber’s services based on areas of assistance they identified as beneficial!
  • Humber Institutional Research creates reports based on student responses to key questions and distributes these to student service areas as well as academic faculty/staff; identifies those who are struggling or at-risk of leaving early.
  • Aggregate data at the program, school and college levels will help us to develop institutional retention strategies that will help more students be successful in their program.


Where can you get HELP info?

  • To ask questions or learn more about the survey or reports please contact Humber Institutional Research.
  • Pat VanHorne, Manager at patricia.vanhorne@humber.ca or x4943

Improving student success is an institutional priority, and benefits all of us!