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Humber Pro

Increase Productivity   Improve Workplace Culture   Build High Performance Teams

To inquire about corporate pricing or to register multiple learners email HumberPro@Humber.ca.

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Power Up Your People

Build better, stronger and skill-ready teams to ensure your organization is prepared for the challenges of today and future-proofed for tomorrow. Our workplace essentials suite of micro credentials covers core and cross-functional skills that are relevant to all industries and business units which are vital to achieving your company objectives.

Maximum Results in Just 4 Weeks

Our four-week virtual live and self-paced training modules are taught by experts and designed to yield workplace ready skills. They are interactive, offer flexibility and are supported by assessments and credentialing to validate competencies.

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The Workplace Essentials Suite

Each HumberPRO micro-credential includes 6 hours of live instruction plus 10 hours of self-paced learning, all for a $500 investment per learner.

Designed for:

  • Emerging Managers
  • New Managers
  • Coordinators
  • Specialists
  • Team Leads
  • Supervisors
  • Assistants
  • Administrators

HPRO 101
Professional Communication

Module 1: 
Powerful Presentations

Module 2:
Effective Emails and Chat Messages

Module 3:
Productive Meetings

Module 4:
Inclusive Communication

Competency Achieved: 
The learner can communicate with intention and effectiveness when using common workplace mediums

Details & Registration  

HPRO 102
Effective Collaboration

Module 1: 
Self Awareness

Module 2:
Managing Conflict

Module 3:
Difficult Conversations

Module 4:
Giving and Receiving Feedback

Competency Achieved:
The learner can interact with others despite challenging contexts to accomplish shared goals.

Details & Registration  

HPRO 105
Coaching & Developing Others

Module 1: 
Setting and communicating performance expectations

Module 2:
Monitoring and motivating performance

Module 3:
Coaching for development

Module 4:
Addressing performance gaps

Competency Achieved: 
The learner can set clear performance expectations, delegate, coach and provide feedback and development opportunities to promote individual performance and results.

Details & Registration  

HPRO 106
Service Excellence

Module 1: 
Welcoming Customer Interactions

Module 2:
Exploring Customer Needs and Wants

Module 3:
Providing Customer Solutions

Module 4:
Concluding Customer Interactions

Competency Achieved: 
The learner can effectively personalize service interactions and build meaningful experiences that exceed customer expectations in both virtual and in-person contexts.

Details & Registration  

To register multiple learners email HumberPro@Humber.ca or call 416-200-6411.

Humber Pro Benefits

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Flexible Learning

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Each Micro-credential is designed to contain four modules which include both synchronous and asynchronous components. Materials are available to the learner throughout the month and the experiential learning methodologies used, provide opportunities to practice, refine, and perfect the skills taught.
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Expert Facilitator

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Our certified Humber facilitators have successfully completed rigorous evaluation and assessment processes. They are qualified and credentialed in their respective fields and bring a deep understanding of various industries to the training.
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Active Discussion Forum

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An engaged learning community is fostered through a moderated discussion board. Peer-to-Peer and Learner-to-Facilitator interactions help develop meaningful connections in each cohort and enhance the learner’s overall experience. Class sizes are small providing personalized engagement and strong networking opportunities.
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Assessment to Validate Competency

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The summative assessment, assigned at the end of the four weeks, is designed to take a maximum of 2 hours to complete. Using a case-based approach, learners must demonstrate the ability to apply their knowledge, skills and aptitudes in scenarios that resemble real-world examples from the workplace. This skill validation process provides learners with the confidence and know-how to apply these skills in their own workplace.

Get an ROI on your L&D Spend!

After four weeks of immersive learning, competency is validated through mastery of a workplace-relevant assessment. Successful participants will receive a micro-credential.

It’s easy to get started!

We will work with you to

  • Perform a quick assessment of skills and requirements for your team
  • Identify the topics that will best enhance performance
  • Determine a schedule that meets your timelines

Contact us now and get connected to one of our advisors.

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Enhance your team's capabilities with HUMBER PRO.

Contact us now to learn about corporate rates for registering your teams and to discuss any custom options that you may require.

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