All pest control concerns should be immediately reported to the front desk. As part of our proactive approach, we conduct preventive pest control measures, including annual bed bug inspections using trained canines. While our residences have experienced very few issues with bed bugs, there has been a resurgence of bed bugs across North America. These pests can be easily transported on clothing and luggage and are commonly found in areas with a high turnover of people, from luxury hotels to residences. It's important to note that bed bugs are not a sign of poor cleanliness, and our ongoing inspection program helps ensure early detection and treatment.

If you suspect bedbugs:

1. Immediately report your suspicion to the front desk.
2. Humber Residence staff will contact you to gather information and provide details about the process, including inspections and any necessary treatments, typically within 24 hours.

• Bed bugs are not a health threat and have not been shown to spread disease.
• Residents are advised to visit medical services, including Humber Health Services, for assessment and treatment of any itching or irritation caused by bed bug bites.
• Cooperation is crucial for successfully treating the infestation and preventing its spread.

3. Inspection by a certified pest control technician will occur within 2 business days, including treatment if required.

Treatment Preparation:

1. Gather all clothing, linens, and fabric items, including sheets, pillowcases, blankets, comforters, stuffed animals, and similar fabric belongings. Do not remove the sealed mattress encasement, as it acts as a protective barrier. Bag and seal (tie) these items; garbage bags will be provided by the front desk.

• If you plan to dispose of any items, including paper products or general garbage, bag, seal (tie), and properly dispose of them.
• Clear furniture such as drawers, dressers, closets, and shelving units. Thoroughly vacuum the furniture, focusing on drawers and inside compartments. Ensure all areas are free of clutter.

2. Wash and dry all launderable items at the highest tolerable temperature. Once done, place the items in new garbage bags and tightly seal (tie) them. Return the sealed (tied) bags to your unit, but do not open them or put anything away until after the treatment is completed.
3. A special vacuum will be provided prior to treatment. Use it to thoroughly vacuum the room, focusing on carpets, baseboards, mattresses, bed boards, furniture, and closets. Use a crevice tool to reach cracks, crevices, joints, and seams.

Important Notes:

1. Everyone, including service animals, must leave the unit for 4 to 6 hours after the treatment is complete.
2. Do not move to a friend's room or take any belongings elsewhere, as this may spread the infestation.
3. Do not remove the mattress encasement from your mattress.
4. Do not attempt “do it yourself” treatments.
5. Do not remove or touch any monitoring devices left by the technician. 

For additional information about bedbugs, please visit: https://www.hc-sc.gc.ca/cps-spc/pubs/pest/_pnotes/bedbugs-punaises-lits/index-eng.php (link is external)