The Accessible Learning Services (ALS) Centre will be undergoing an upgrade of its online Accessibility Services Portal from December 19 to December 23. This upgrade will improve user convenience for faculty and students and offer more self-service options within the accommodation process.  

Important note: During the upgrade, the viewing and processing of accommodation letters will not be available. During the upgrade, ALS staff will not have access to the portal and will not be able to address portal-related questions or requests made via the portal.  

To ensure students have access to their accommodation letters during the upgrade, faculty and students will need to download and retain copies of accommodation letters by Friday, December 16, 2022.  

Exceptions:

The accommodations process for University of Guelph-Humber students will not change. Requests for new/renewal of accommodation letters will not be processed during the upgrade (December 19 to 23). ALS staff will not be available for support after December 22 due to the college closure (December 23, 2022 to January 3, 2023). 

Additionally, students with Medical Response Plans and those registered within the Destiny One system will not appear in the portal. Accommodation letters will continue to be emailed to the students.  

Questions?  

Please contact us. Thank you for your understanding and patience during this time. 

The Accessible Learning Services Team