Time Is Running Out, Don't Miss Your Workout! ONECard Photo Upload Required for Athletics Facility Access

As part of Humber’s official Photo Identification Policy, all users of the North Campus and Lakeshore Athletic facilities will now be required to upload a photo to their ONECard (Avro Mobile) profile to maintain access to gyms, fitness spaces and athletics facilities. This includes students and staff of Humber. Humber ONECard (Avro Mobile) is now the only accepted method for entering; Lenel will no longer be accepted for access at the Lakeshore Athletic facilities.

This update supports Humber’s commitment to safety and secure access in high-traffic and higher-risk areas.

Deadline to upload: Sunday, September 21, 2025
Enforcement begins: Monday, September 22, 2025
Upload link: humber.ca/onecard/myphoto.html

Why This Is Required

In accordance with the Photo Identification Policy, individuals may be required by a duly authorized Humber or Guelph-Humber official to present photo identification via ONECard at any time, including:

“To access campus or enter a secure/controlled campus area”
(Photo Identification Policy, Section 2 – Use)
https://humber.ca/legal-and-risk-management/policies/general-administration/photo-identification-policy.html

Athletics facilities meet this criterion due to:

  • Controlled entry via access gates
  • High volume of student, staff, and community use
  • Supervised physical activity with elevated risk levels

In emergency situations (e.g., medical events), having a verified photo on file supports our Emergency Action Plan (EAP) by enabling quick, accurate identification and coordination with Public Safety Health Care Personnel and, if required, Emergency Services

What Users Need to Do:

Option 1:

  • Visit humber.ca/onecard/myphoto.html
  • Upload a passport-style photo and government-issued ID for one-time verification
  • Approval is typically completed within 24 hours

After September 21, individuals without an approved photo will be denied access at the gate. Athletics Staff will not be able to override the system.

Option 2:

Users can also visit the IT Support Desks at the North Campus and Lakeshore Campus which are located beside the Campus Bookstores at each campus.

Questions?

For Athletics-related access questions: athletic.office@humber.ca.

For ONECard, photo, or Avro app support: Contact the Humber IT Support Centre.

Thank you for doing your part to support a safe and secure experience for all users.