Welcome to the Innovative Learning Support Centre (ILSC)

The ILSC provides support for educational technology and faculty development. Please submit a request below and we will respond promptly to connect you with the best support for your inquiry.  

Monday to Friday – 8 to 6  

Get Support

For faculty and staff — complete this ticket to identify the support you need (Blackboard included) and how you’d like us to contact you. We aim to respond within one business day (note that high demand periods like start-up may delay us to two days). 

Faculty support ticket

Blackboard Support for Students

This quick request is for students who need help with the LMS. (Faculty and staff, please send Blackboard support requests via the “Get Support” link.) 

Student support ticket

Book a 1-1 Support Session

Book a meeting with one of our support advisors via MS Teams. Meetings are available during support centre hours and are often available almost immediately.

Book

LMS Blackboard Ultra Admin Requests

Use this form to request cross-listing (merge sections), revoke, extend or grant access, request a primary, development or training course. Note that associate dean approval is required for all Bb admin requests (prompts are included in the form). 

Blackboard Administration Request

Leave a message via Phone

416-675-5049 or 
1-877-215-6117

Looking for a live session?

Book a 1:1 Teams Video Chat Now